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Customer Relations Assistant Jobs in Ohio (NOW HIRING)

Talent Haven HR

Public Relations Assistant

Dayton, OH · On-site

Job Summary We are seeking an enthusiastic and outgoing Public Relations Assistant to support community outreach, promotional initiatives, and customer engagement activities. This role is ideal for ...

Byers Auto

Customer Relations Specialist

Columbus, OH · On-site

Automotive Customer Relations Specialist At Byers Automotive, we strive to make every customer a ... show * Assist in the production of weekly and monthly printing of sales advertising mailers ...

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All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Ohio

Customer Relations Assistant information

See Ohio salary details

$16.2K

$41.7K

$53.7K

How much do customer relations assistant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relations assistant in Ohio is $41,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,500.00 and $42,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What are the most commonly searched types of Customer Relations jobs in Ohio? The most popular types of Customer Relations jobs in Ohio are:
What cities in Ohio are hiring for Customer Relations Assistant jobs? Cities in Ohio with the most Customer Relations Assistant job openings:
Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,653 per year, or $20 per hour.

Public Relations Assistant

Alphabe Insight Inc

Columbus, OH • On-site

$47K - $51K/yr

Full-time

Re-posted 29 days ago

Job description

Company Description
At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.
Job Description
Job Summary
We are seeking an enthusiastic Public Relations Assistant to support community outreach, promotional initiatives, and customer engagement activities. This role is ideal for individuals who enjoy building relationships, representing an organization, and contributing to brand awareness in a collaborative, fast-paced environment.
Responsibilities
  • Assist with community outreach and public engagement initiatives.
  • Represent the company at promotional events and community programs.
  • Build positive relationships with customers and community members.
  • Distribute promotional materials and informational resources.
  • Gather customer feedback to support outreach and engagement efforts.
  • Help coordinate promotional activities and outreach schedules.
  • Maintain organized records of public relations initiatives.
  • Collaborate with team members to achieve outreach objectives.
  • Participate in ongoing training and professional development.

Benefits
  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive and collaborative work environment
  • Hands-on public relations and outreach experience
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching

Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Positive attitude and customer-focused mindset.
  • Excellent organizational and multitasking abilities.
  • Ability to work effectively in a collaborative, team-oriented environment.
  • Strong attention to detail and problem-solving skills.
  • Reliable, adaptable, and professional.
  • Previous experience in customer service, retail, hospitality, promotions, community outreach, or events is a plus but not required.

Additional Information
  • Competitive Salary: $47,000 - $51,000 annually.
  • Opportunities for professional growth and career advancement.
  • Comprehensive training and ongoing development.
  • Supportive, collaborative, and inclusive work environment.
  • Performance recognition and advancement opportunities.
  • Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
  • Full-Time Position.

Apply