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Customer Relations Assistant Jobs in Florida (NOW HIRING)

Alphabe Insight Inc

Public Relations Assistant

Tampa, FL · On-site

$47K - $51K/yr

Job Summary We are looking for a Public Relations Assistant to support outreach efforts, community ... Maintain positive relationships with customers and community members. * Prepare and organize ...

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All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Florida

Customer Relations Assistant information

See Florida salary details

$12.7K

$32.7K

$42.2K

How much do customer relations assistant jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer relations assistant in Florida is $32,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $23,200.00 and $33,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Florida?

The most popular types of Customer Relations jobs in Florida are:

What cities in Florida are hiring for Customer Relations Assistant jobs?

Cities in Florida with the most Customer Relations Assistant job openings:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $32,741 per year, or $15.7 per hour.

Public Relations Assistant

Limitless East Marketing

Tampa, FL • On-site

Full-time

Re-posted 27 days ago

Job description

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking an enthusiastic and people-oriented Public Relations Assistant to support promotional outreach, customer engagement, and sales initiatives. This role is ideal for individuals who enjoy meeting people, representing a company, building relationships, and creating opportunities for customer growth.

Responsibilities

  • Represent the company during promotional events and community activities.
  • Engage with prospective customers and provide information about products and services.
  • Present products and services in a professional and engaging manner.
  • Identify customer needs and recommend appropriate solutions.
  • Support promotional initiatives designed to increase customer interest and sales.
  • Follow up with prospective customers to support sales opportunities.
  • Distribute promotional materials and assist with brand presentations.
  • Maintain accurate records of customer interactions and outreach activities.
  • Collaborate with team members to achieve engagement and sales goals.
  • Participate in ongoing sales training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Positive, outgoing, and professional personality.
  • Comfortable interacting with customers in person.
  • Goal-oriented and willing to learn sales techniques.
  • Strong relationship-building and persuasion abilities.
  • Excellent organizational and multitasking skills.
  • Reliable, adaptable, and self-motivated.
  • Previous experience in sales, customer service, retail, hospitality, promotions, public relations, or events is a plus but not required.
Additional Information
  • Full-time employment
  • Opportunities for professional growth and career advancement
  • Ongoing training and skill development
  • Supportive and collaborative team environment
  • Opportunities to develop communication, customer relations, and problem-solving skills
  • Performance-based growth opportunities
  • Valuable experience within a growing branding organization

Apply