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Customer Relations Associate Jobs in Florida (NOW HIRING)

Customer Relations Associate

Destin, FL · On-site

$36K - $45K/yr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

Training & development Nonsense Hub | Orlando, FL Nonsense Hub is looking for a Customer Relations Associate to join our growing Orlando team. We're looking for someone who naturally connects with ...

Nonsense Hub | Orlando, FL Nonsense Hub is looking for a Customer Relations Associate to join our growing Orlando team. We're looking for someone who naturally connects with people, communicates ...

Nonsense Hub | Orlando, FL Nonsense Hub is looking for a Customer Relations Associate to join our growing Orlando team. We're looking for someone who naturally connects with people, communicates ...

Customer Relations Associate

Tampa, FL · On-site

$37K - $47K/yr

The Customer Relations Associate role will be a hybrid schedule working onsite three days a week in our Tampa office. Why Choose Vault Voted Best Places to work in Tampa Bay An innovative, open ...

Customer Relations Associate

Destin, FL · On-site

$36K - $45K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Vendor Relations Associate

Bradenton, FL · On-site

$36K - $45K/yr

The Vendor Relations Associate interacts with the AP associates, vendors, Corporate associates ... Qualifications: • High school diploma and 2-4 years of customer service experience required; 1-2 ...

Investor Relations Associate Employment Type: Full-Time, 40 hours/week Reports to: Vice President ... Maintain accurate and complete CRM records including documented contact information, notes, status ...

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Customer Relations Associate information

See Florida salary details

$18.7K

$35.2K

$50.1K

How much do customer relations associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer relations associate in Florida is $35,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $37,400.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Florida?

The most popular types of Customer Relations jobs in Florida are:

What cities in Florida are hiring for Customer Relations Associate jobs?

Cities in Florida with the most Customer Relations Associate job openings:

Infographic showing various Customer Relations Associate job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,189 per year, or $16.9 per hour.

Customer Relations Associate

Vault Insurance

Saint Petersburg, FL • On-site

$37K - $47K/yr

Other

Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Customer Relations Associate

At Vault, we are not just insuring assets. We are reducing risks with data-driven technology to protect what matters most to our customers. Our team is driven by a shared commitment to protect customers' most prized possessions. We look at the bigger picture to provide custom solutions, exceptional service, and risk management to protect their legacy proactively.

The Customer Relations Associate role will be a hybrid schedule working onsite three days a week in our office. Please note: we are currently located in downtown St. Petersburg, FL but are relocating to south Tampa in summer 2026.

Voted Best Places to work in Tampa Bay

An innovative, open-minded environment, built on trust and empowerment

A diverse and inclusive organization where we value each individual's strengths and expertise

A team committed to charity and community involvement

Mentorship from the top minds in the industry

A forward-thinking team backed by cutting edge technology

A-Financial Strength rating by AM Best

Comprehensive benefits tailored to your lifestyle

Job responsibilities include but are not limited to:

  • Support our external customers via incoming phone calls and email communication
  • Follow up as needed with agent partners and customers to ensure we are providing a luxury experience
  • Assume ownership and timeliness in handling customer requests in an efficient, accurate and professional manner
  • Identify needs of customers and provide solutions and or alternatives when needed
  • Maintain established levels of productivity, service and quality standards in a fast-paced environment
  • Provide feedback and process improvement recommendations to ensure efficiency and exceptional customer experience
  • Attend trainings and continuing education sessions to define growth opportunity pathways

Preferred qualifications:

  • A Bachelor's degree or prior insurance experience in a role directly supporting customers
  • Exceptional customer service skills and ability to work independently and collaboratively with cross-functional teams to continue to cultivate an environment of teamwork and collaboration
  • Strong time management and attention to detail
  • Strong written and verbal communication skills, including the ability to communicate effectively through multiple channels
  • Effective ability to cultivate strong business relationships through a clear focus on internal and external customers
  • Basic ability to navigate computers and applications (Microsoft Office)

Benefits include but are not limited to:

  • Flexible Spending Accounts & Health Savings Accounts, with company contributions
  • Company paid comprehensive life & disability insurance plans
  • 24/7 Telehealth Doctor Access, Virtual wellness screenings, Employee Assistance Programs
  • Company 401k retirement plan with Day 1 eligibility (6% company match, 100% immediate vesting)
  • 23 PTO days/year
  • 11 Paid Holidays……and so much more!

We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging.