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Customer Relations Associate Jobs in Miami, FL (NOW HIRING)

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Customer Relations Associate information

See Miami, FL salary details

$23.9K

$45K

$64.1K

How much do customer relations associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer relations associate in Miami, FL is $45,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $47,800.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Miami, FL?

The most popular types of Customer Relations jobs in Miami, FL are:

What cities near Miami, FL are hiring for Customer Relations Associate jobs?

Cities near Miami, FL with the most Customer Relations Associate job openings:

Infographic showing various Customer Relations Associate job openings in Miami, FL as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,038 per year, or $21.7 per hour.

Investor Relations Associate

Cardone Enterprises Inc

Miami, FL • On-site

Full-time

Re-posted 28 days ago


Job description

About the Company:

Cardone Capital acquires and manages real estate properties with a focus on both near-term income generation and long-term value creation. Grant Cardone, CEO, created Cardone Capital to provide everyday investors access to the institutional-grade real estate deals that are normally reserved for only the largest investors. Cardone Capital offers investment funds that invest directly in private real estate transactions. To date, the company has raised over $1.2 billion from 14,483 accredited and non-accredited investors. Cardone Capital’s real estate portfolio consists of approximately 12,718 apartment units across 41 multifamily properties along with over 500,000 square feet of commercial office space.


This is full-time onsite Monday to Friday in Aventura, FL - No remote options


Position: Investor Relations Associate

Cardone Capital has an immediate opening for an Investor Relations Associate to join our dynamic real estate team in Miami. As an Investor Relations Associate, you will primarily connect with potential investors interested in growing their wealth through equity placements in institutional multifamily real estate. This role provides information about opportunities for accredited and non-accredited investors looking to preserve and grow their net worth by equity investments in multifamily real estate. The position works closely with potential and current investors and reports directly to the Investor Relations Manager.


Responsibilities:

  • Evaluate investment opportunities and present detailed information to investors
  • Advise potential and current investors on fund return targets and investment strategy
  • Maintain and expand relationships with current investor base
  • Prospect clients and follow up on warm leads
  • Coordinate client and prospective investor requests with appropriate team members
  • Maintain the Investor Relations CRM database


Requirements:

  • Bachelor’s degree in Real Estate, Business, Finance, Accounting or similar field preferred
  • One to two years’ experience working for a real estate firm or financial institution or a strong interest in real estate investing generally
  • Maintain the strictest of confidence while dealing with confidential matters
  • Professional verbal and written communication skills
  • Experience with Microsoft Office Suite
  • Superb time management skills
  • Ability to work in an intense, fast paced environment
  • Superior attention to detail
  • Excellent organizational skills


Cardone Real Estate Acquisitions is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.


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