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Customer Relations Associate Jobs in New Port Richey, FL

Alphabe Insight Inc

Public Relations Assistant

Tampa, FL · On-site

$47K - $51K/yr

Company Description At Entertainment Travel Associates , we specialize in providing exceptional ... Maintain positive relationships with customers and community members. * Prepare and organize ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in New Port Richey, FL

Customer Relations Associate information

See New Port Richey, FL salary details

$22.3K

$41.9K

$59.7K

How much do customer relations associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer relations associate in New Port Richey, FL is $41,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $44,500.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in New Port Richey, FL?

The most popular types of Customer Relations jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Customer Relations Associate jobs?

Cities near New Port Richey, FL with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in New Port Richey, FL as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,941 per year, or $20.2 per hour.

Customer Relations Representative - State Farm Agent Team Member

Clearwater, FL • On-site

Mark Forgas - State Farm Agent
See more jobs at Mark Forgas - State Farm Agentexternal

Full-time

Medical, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Benefits:
  • Bonus based on performance
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
Customer Relations Representatives at Mark Forgas State Farm work directly with our customers in a service-oriented capacity.  Individuals will also partner with Sales representatives to improve efficiency of onboarding new customers.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Dedicated to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License
  • Able to achieve mutually agreed upon marketing goals
BENEFITS:
  • Hourly plus Bonus Opportunities
  • Growth potential/Opportunity for advancement within my office