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Customer Relations Associate Jobs in Cocoa, FL (NOW HIRING)

... customer relationships. We believe that great ideas, collaboration, and innovation drive ... GG Media is seeking a motivated and professional Public Relations Associate to join our growing ...

Active Selling - To actively sell a product means that your goal is to make consumers/customers aware that the products exist, and to influence their decision to buy it actively. Qualifications As ...

Active Selling - To actively sell a product means that your goal is to make consumers/customers aware that the products exist, and to influence their decision to buy it actively. Qualifications As ...

Sales Representative

Orlando, FL · On-site

$50K - $60K/yr

These activities are to be maintained (kept current) in Breg's Customer Relations Management (CRM) ... May provide direction to other Breg associates in the territory to sale and service accounts within ...

These activities are to be maintained (kept current) in Breg's Customer Relations Management (CRM) ... May provide direction to other Breg associates in the territory to sale and service accounts within ...

These activities are to be maintained (kept current) in Breg's Customer Relations Management (CRM) ... May provide direction to other Breg associates in the territory to sale and service accounts within ...

These activities are to be maintained (kept current) in Breg's Customer Relations Management (CRM) ... May provide direction to other Breg associates in the territory to sale and service accounts within ...

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Customer Relations Associate information

See Cocoa, FL salary details

$21.9K

$41.2K

$58.6K

How much do customer relations associate jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer relations associate in Cocoa, FL is $41,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $43,800.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What cities near Cocoa, FL are hiring for Customer Relations Associate jobs?

Cities near Cocoa, FL with the most Customer Relations Associate job openings:

Infographic showing various Customer Relations Associate job openings in Cocoa, FL as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,218 per year, or $19.8 per hour.

Public Relations Associate

Alphabe Insight Inc

Orlando, FL • On-site

$49K - $55K/yr

Full-time

Re-posted 24 days ago


Job description

Company Description
GG Media is a fast-growing marketing company committed to helping businesses strengthen their brand presence and build meaningful customer relationships. We believe that great ideas, collaboration, and innovation drive exceptional results. As our team continues to grow, we are looking for motivated professionals who are ready to contribute, learn, and build a rewarding career.
Job Description
GG Media is seeking a motivated and professional Public Relations Associate to join our growing team in Orlando, FL. In this role, you will help strengthen client relationships, support public outreach initiatives, and contribute to the execution of communication strategies that enhance brand visibility and engagement.
This is an excellent opportunity for individuals who enjoy working with people, communicating effectively, and growing within a collaborative, fast-paced environment.
Responsibilities
  • Support the planning and execution of public relations initiatives.
  • Build and maintain positive relationships with clients and partners.
  • Assist with community outreach and promotional activities.
  • Prepare professional communications and presentations.
  • Coordinate with internal teams to ensure consistent messaging.
  • Represent the company with professionalism during meetings and events.
  • Monitor project progress and provide administrative support when needed.
  • Contribute ideas to improve communication strategies and client engagement

Qualifications
  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Professional attitude with strong organizational skills.
  • Ability to multitask and manage priorities effectively.
  • Detail-oriented with excellent problem-solving abilities.
  • Comfortable working both independently and as part of a team.
  • Positive mindset with a willingness to learn and grow.
  • Proficiency with basic computer applications and office software.

Additional Information
  • Competitive salary ($49,000-$55,000 annually)
  • Career growth and advancement opportunities
  • Ongoing training and professional development
  • Supportive and collaborative team environment
  • Stable full-time employment
  • Performance-based advancement opportunities
  • Modern and professional workplace
  • Opportunity to develop valuable communication and leadership skills