ZipRecruiter

Log In

1

Customer Relations Assistant Jobs in Foley, AL (NOW HIRING)

Better Talent

Owner Relations Assistant

Pensacola, FL

$18 - $21/hr

Are you passionate about customer service and building meaningful relationships? Do you thrive in a ... Position Summary The Owner Relations Assistant is an entry-level, developmental position designed ...

CICIS Pizza

Assistant Manager

Foley, AL · On-site

$17 - $20/hr

CICIS Assistant Manager: The restaurant Manager will play the key role in our restaurant operations ... customer relations, restaurant maintenance and repair, inventory management, team management ...

Cicis Pizza

Assistant Manager

Daphne, AL · On-site

$17 - $19/hr

CICIS Assistant Manager: The restaurant Manager will play the key role in our restaurant operations ... customer relations, restaurant maintenance and repair, inventory management, team management ...

Domino's

Assistant Manager (05387) - Foley

Foley, AL · On-site

As an Assistant Manager, you will be responsible for overseeing all aspects of your shift, including cost controls, inventory management, cash control, and customer relations. You will lead by ...

Domino's

Assistant Manager in Daphne

Daphne, AL · On-site

As an Assistant Manager, you will be responsible for overseeing all aspects of your shift, including cost controls, inventory management, cash control, and customer relations. You will lead by ...

next page

Showing results 1-20

All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Foley, AL

Customer Relations Assistant information

See Foley, AL salary details

$14.5K

$37.5K

$48.4K

How much do customer relations assistant jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer relations assistant in Foley, AL is $37,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,500.00 and $38,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What are the most commonly searched types of Customer Relations jobs in Foley, AL? The most popular types of Customer Relations jobs in Foley, AL are:
What cities near Foley, AL are hiring for Customer Relations Assistant jobs? Cities near Foley, AL with the most Customer Relations Assistant job openings:
Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Foley, AL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,495 per year, or $18 per hour.

Owner Relations Assistant

Better Talent

Pensacola, FL

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Company Overview

Join Our Dynamic Team at Luxury Coastal Vacations in Perdido Key/Orange Beach/Gulf Shores/Fort Morgan!

Are you passionate about customer service and building meaningful relationships? Do you thrive in a fast-paced, team-oriented environment? If so, we’d love for you to join our team at Luxury Coastal Vacations in Perdido Key/Orange Beach/Gulf Shores/Fort Morgan!

What We Offer:

  • A Rewarding and Inclusive Work Environment—Join a company with a vibrant culture where your contributions are valued, and you’ll directly impact our success.

  • Supportive Team Atmosphere – Work alongside an energetic, hard-working team committed to delivering top-notch customer service to our Property Owners.

  • Amazing Growth Potential – Luxury Coastal Vacations is rapidly growing, and this position offers room for personal and professional development.

  • Beautiful Location – Enjoy the perks of working in the stunning Perdido Key/Orange Beach/Gulf Shores/Fort Morgan area, with breathtaking views and a relaxing atmosphere!

Position Summary

The Owner Relations Assistant is an entry-level, developmental position designed to support our Owner Relations team while building the knowledge, skills, and experience needed to advance into an Owner Relations Manager role.

This position provides hands-on training and exposure to all aspects of owner relations, including property owner communication, portfolio performance, service recovery, revenue awareness, owner retention, and relationship management. Working alongside one of the highest-performing Owner Relations teams in the vacation rental industry, the Owner Relations Assistant will gain real-world experience through mentorship, collaboration, and daily interaction with property owners and internal departments.

Over time, this role is intended to develop the confidence, judgment, and expertise necessary to independently manage an assigned owner portfolio and territory.

This is a developmental position with a typical evaluation period of 6–12 months. Advancement to Owner Relations Manager is based on demonstrated performance, communication skills, accountability, adaptability, initiative, and overall readiness to manage property owner relationships independently.

Key Responsibilities

  • Support the Owner Relations team with daily property owner communication, follow-up, and administrative needs.

  • Learn the fundamentals of owner portfolio management and long-term relationship building.

  • Gain an understanding of property performance, revenue trends, market conditions, and the factors that impact owner satisfaction.

  • Assist with service recovery by helping resolve property owner concerns promptly and professionally.

  • Partner with Revenue, Operations, Housekeeping, Maintenance, and other departments to support owner success and portfolio performance.

  • Maintain accurate documentation, task tracking, and timely follow-through on owner requests.

  • Shadow and train alongside Owner Relations Managers to develop the skills necessary for future portfolio ownership.

  • Continuously expand knowledge of company systems, vacation rental operations, and best practices in owner relations.

Required Qualifications

  • High school diploma or GED required; Associate's or Bachelor's degree preferred.

  • 1+ years of customer service, property management, hospitality, administrative support, or owner relations experience.

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills with the ability to build and maintain positive owner relationships.

  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

  • Strong organizational skills and attention to detail.

  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

  • Professional phone etiquette and conflict-resolution skills.

  • Experience handling confidential information with discretion.

  • Ability to work independently and as part of a team.

Preferred Qualifications

  • Experience in property management, vacation rentals, HOA management, or real estate.

  • Familiarity with CRM systems and property management software.

  • Knowledge of contracts, owner statements, and financial reporting.

  • Experience coordinating owner communications and resolving concerns.

  • Understanding of hospitality industry standards and customer satisfaction practices.

Compensation, Benefits, & ScheduleHourly Salary: $18-$21Bonus

  • Bonus plan based on company's KPIs, could earn up to 150% payout.

Benefits

  • Paid time off such as PTO, sick days, and vacation days

  • Health, Dental, and Vision insurance

  • Life insurance

  • Retirement benefits or accounts

  • Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs

  • Long term and Short term disability insurance

  • Gym memberships or discounts

  • Employee recognition programs

  • Commuting/travel assistance

  • Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule

  • Varies depending on needs of the company