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Customer Relations Associate Jobs in Foley, AL (NOW HIRING)

Better Talent

Owner Relations Assistant

Pensacola, FL

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's or Bachelor's degree preferred. * 1+ years of customer service, property management, hospitality, administrative support, or owner relations experience. * Excellent verbal and written ...

Gemaire Distributors, LLC

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Counter Sales Associate

Mobile, AL · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Counter Sales Associate is responsible for our sales counter at one of our established ... resolving customer relations problems with both dealers and end users. Required Qualifications

PPC Partners, Inc.

Associate Project Manager

Daphne, AL · On-site

... and customer relations. The Associate Project Manager will develop skills in project leadership, safety, waste elimination, and operational systems while ensuring projects are completed to high ...

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Showing results 1-20

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Foley, AL

Customer Relations Associate information

See Foley, AL salary details

$21.4K

$40.3K

$57.3K

How much do customer relations associate jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer relations associate in Foley, AL is $40,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $42,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Foley, AL? The most popular types of Customer Relations jobs in Foley, AL are:
What cities near Foley, AL are hiring for Customer Relations Associate jobs? Cities near Foley, AL with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Foley, AL as of August 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,299 per year, or $19.4 per hour.

Owner Relations Assistant

Better Talent

Pensacola, FL

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Company Overview

Join Our Dynamic Team at Luxury Coastal Vacations in Perdido Key/Orange Beach/Gulf Shores/Fort Morgan!

Are you passionate about customer service and building meaningful relationships? Do you thrive in a fast-paced, team-oriented environment? If so, we’d love for you to join our team at Luxury Coastal Vacations in Perdido Key/Orange Beach/Gulf Shores/Fort Morgan!

What We Offer:

  • A Rewarding and Inclusive Work Environment—Join a company with a vibrant culture where your contributions are valued, and you’ll directly impact our success.

  • Supportive Team Atmosphere – Work alongside an energetic, hard-working team committed to delivering top-notch customer service to our Property Owners.

  • Amazing Growth Potential – Luxury Coastal Vacations is rapidly growing, and this position offers room for personal and professional development.

  • Beautiful Location – Enjoy the perks of working in the stunning Perdido Key/Orange Beach/Gulf Shores/Fort Morgan area, with breathtaking views and a relaxing atmosphere!

Position Summary

The Owner Relations Assistant is an entry-level, developmental position designed to support our Owner Relations team while building the knowledge, skills, and experience needed to advance into an Owner Relations Manager role.

This position provides hands-on training and exposure to all aspects of owner relations, including property owner communication, portfolio performance, service recovery, revenue awareness, owner retention, and relationship management. Working alongside one of the highest-performing Owner Relations teams in the vacation rental industry, the Owner Relations Assistant will gain real-world experience through mentorship, collaboration, and daily interaction with property owners and internal departments.

Over time, this role is intended to develop the confidence, judgment, and expertise necessary to independently manage an assigned owner portfolio and territory.

This is a developmental position with a typical evaluation period of 6–12 months. Advancement to Owner Relations Manager is based on demonstrated performance, communication skills, accountability, adaptability, initiative, and overall readiness to manage property owner relationships independently.

Key Responsibilities

  • Support the Owner Relations team with daily property owner communication, follow-up, and administrative needs.

  • Learn the fundamentals of owner portfolio management and long-term relationship building.

  • Gain an understanding of property performance, revenue trends, market conditions, and the factors that impact owner satisfaction.

  • Assist with service recovery by helping resolve property owner concerns promptly and professionally.

  • Partner with Revenue, Operations, Housekeeping, Maintenance, and other departments to support owner success and portfolio performance.

  • Maintain accurate documentation, task tracking, and timely follow-through on owner requests.

  • Shadow and train alongside Owner Relations Managers to develop the skills necessary for future portfolio ownership.

  • Continuously expand knowledge of company systems, vacation rental operations, and best practices in owner relations.

Required Qualifications

  • High school diploma or GED required; Associate's or Bachelor's degree preferred.

  • 1+ years of customer service, property management, hospitality, administrative support, or owner relations experience.

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills with the ability to build and maintain positive owner relationships.

  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

  • Strong organizational skills and attention to detail.

  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

  • Professional phone etiquette and conflict-resolution skills.

  • Experience handling confidential information with discretion.

  • Ability to work independently and as part of a team.

Preferred Qualifications

  • Experience in property management, vacation rentals, HOA management, or real estate.

  • Familiarity with CRM systems and property management software.

  • Knowledge of contracts, owner statements, and financial reporting.

  • Experience coordinating owner communications and resolving concerns.

  • Understanding of hospitality industry standards and customer satisfaction practices.

Compensation, Benefits, & ScheduleHourly Salary: $18-$21Bonus

  • Bonus plan based on company's KPIs, could earn up to 150% payout.

Benefits

  • Paid time off such as PTO, sick days, and vacation days

  • Health, Dental, and Vision insurance

  • Life insurance

  • Retirement benefits or accounts

  • Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs

  • Long term and Short term disability insurance

  • Gym memberships or discounts

  • Employee recognition programs

  • Commuting/travel assistance

  • Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule

  • Varies depending on needs of the company