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Customer Service Consultant Jobs (NOW HIRING)

Caliber Collision

$17.50 - $21.75/hr

Service Center St Augustine JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

New

Caliber Collision

Customer Service Consultant

Miami, FL · On-site

$19 - $23.50/hr

Service Center Miami - NE 14th Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Caliber Collision

Customer Service Consultant

Macon, GA · On-site

$19 - $23.50/hr

Service Center Macon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Glenolden, PA · On-site

$18.75 - $23.25/hr

Service Center Glenolden JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Morrow, GA · On-site

$18.75 - $23.25/hr

Service Center Morrow - Mt Zion Blvd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Caliber Collision

Customer Service Consultant

El Paso, TX · On-site

$17.75 - $22.25/hr

Service Center El Paso Montana JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

New

Caliber Collision

Customer Service Consultant

Rossford, OH · On-site

$18.75 - $23.25/hr

Service Center Rossford JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Santa Fe, NM · On-site

$19.50 - $24/hr

Service Center Santa Fe - Siler Rd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

New

Caliber Collision

Customer Service Consultant

Macon, GA · On-site

$19 - $23.50/hr

Service Center Macon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Odessa, TX · On-site

$20 - $24.75/hr

Service Center Odessa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Morrow, GA · On-site

$18.75 - $23.25/hr

Service Center Morrow - Mt Zion Blvd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Caliber Collision

Customer Service Consultant

Odessa, TX · On-site

$20 - $24.75/hr

Service Center Odessa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Miami, FL · On-site

$19 - $23.50/hr

Service Center Miami - NE 14th Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Cold Jet

Customer Service Consultant

Charlotte, NC · On-site

$19.25 - $24/hr

Position Summary The Customer Service Consultant (CSC) is the cornerstone of customer satisfaction at Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution ...

Caliber Collision

Customer Service Consultant

Rossford, OH · On-site

$19 - $23.50/hr

Service Center Rossford JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

PSI Groups

Customer Service Consultant

Minneapolis, MN · On-site

$20.50 - $25.50/hr

Customer service professionals: this could be one of the most rewarding career transitions in financial services right now. The life insurance industry is changing quickly. Millions of families still ...

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Customer Service Consultant information

See salary details

$12

$22

$35

How much do customer service consultant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service consultant in the United States is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.56 per hour, depending on experience, location, and employer.

What is a customer service consultant?

A customer service consultant helps customers by answering questions, resolving issues, and offering suggestions for additional products and services. Although they are representatives of the company they work for, their primary focus is to help customers. A customer service consultant is very knowledgeable about the products and services offered by their company. They spend most of their time answering phone calls and responding to emails. Other duties involve providing customer feedback to management to help improve products and services, taking new product or service orders, and updating customer accounts.

What are the key skills and qualifications needed to thrive as a customer service consultant?

To thrive as a Customer Service Consultant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and proficiency in using phone and chat platforms are typically required. Exceptional patience, active listening, and conflict resolution skills help you stand out in this role. These skills are crucial for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by customer service consultants, and how can they be effectively managed?

Customer Service Consultants often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with evolving products or services. Effective communication, patience, and problem-solving skills are crucial for resolving customer issues efficiently. Many companies provide regular training and encourage teamwork, so consultants can share best practices and support one another during busy or stressful periods. Leveraging internal knowledge bases and seeking guidance from supervisors also helps consultants navigate complex situations. Building resilience and focusing on continuous improvement can make the role both manageable and rewarding.

What is the difference between Customer Service Consultant vs Customer Support Specialist?

AspectCustomer Service ConsultantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; technical certifications optional
Work EnvironmentClient-facing, often in consulting or service centersCall centers, help desks, or online support platforms
Employer & Industry UsageConsulting firms, service providers, retail, financeTech companies, telecom, e-commerce, retail

Customer Service Consultants focus on advising clients and improving service strategies, often working in consulting roles. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles require strong communication skills, the Consultant role emphasizes strategic advice, whereas the Support Specialist focuses on technical support and problem-solving.

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Customer Service Consultant jobs near you
Infographic showing various Customer Service Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.

Customer Service Consultant

Safford Mazda Fairfax

Fairfax, VA • On-site

$20.25 - $25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 17 days ago

Job description

Join Our Team as a Service Consultant at Safford Mazda Fairfax! 

Due to a significant increase in customer volume, our Service Department is growing, and we’re seeking two additional Automotive Service Consultants!

No prior automotive experience? No problem! 

We’ve successfully trained professionals from hospitality (restaurants, bars, hotels, or retail) for this role. If you bring a positive attitude, strong communication skills, and a genuine desire to help people, we’ll provide the training you need to thrive!  At Safford Mazda Fairfax, we are committed to fostering an inclusive and supportive environment where everyone can succeed. Whether you're a seasoned professional or looking for a rewarding career change, we want to hear from you!

Why Join Us? 

At Safford Mazda Fairfax, we:

  • Value work-life balance, ensuring you have time for what matters most.
  • Work as a collaborative and congratulatory team, uplifting and supporting each other every step of the way.
  • Offer opportunities to advance in your career while being part of a multi-franchise auto group.

What You’ll Do: 

As a Service Consultant, you’ll:

  • Greet customers with a warm, professional attitude and check them in for service appointments.
  • Discuss and confirm requested services, providing clear and helpful communication.
  • Monitor vehicle progress, follow up with updates, and ensure customer satisfaction.
  • Collaborate with a full team of qualified technicians who support you in delivering excellent service.

What We Offer: 

  • Competitive pay plans with commission and guaranteed income.
  • Flexible work schedules to accommodate personal needs.
  • Paid time off, vacation, and holidays.
  • Health and wellness benefits including medical, dental, and 401(k) plans. 
  • Paid training, growth opportunities, and mentoring.
  • Discounts on vehicle purchases, products, and services.
  • Team lunches every Saturday and a supportive, family-oriented culture.

Who We’re Looking For:

  • Individuals who value customer satisfaction and have a desire to make a positive impact.
  • Candidates with positive energy, strong interpersonal skills, and a knack for problem-solving.
  • Women and men with hospitality or retail experience who are ready to transition into a growing field.
  • Those looking for a long-term career with a supportive and dynamic team.

Why This Role Could Be Perfect for You: 

Are you looking for a fulfilling career where your people skills shine? Do you thrive in a team-oriented environment? This role is an excellent fit for anyone seeking growth, flexibility, and a chance to make a difference in our customers’ lives.

How to Apply: 

As our ideal candidates are technologically adept, we accept online applications only. Apply below to take the first step toward joining our incredible team!

We are an equal opportunity employer and embrace diversity in the workplace. We prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply