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Customer Service Consultant Jobs (NOW HIRING)

Corebridgefinancial

Customer Service Consultant

Amarillo, TX · Hybrid

$18 - $22.50/hr

The Customer Service Consultant role is meant for those looking to make a real impact and build a career in financial services. They have a passion for delivering a personalized and caring experience ...

Caliber Collision

$18.50 - $23/hr

Service Center Radcliff JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Knoxville, TN

$18.75 - $23.50/hr

Service Center Knoxville - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Caliber Collision

Customer Service Consultant

Saraland, AL · On-site

$16.75 - $20.75/hr

Service Center Saraland JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber

Customer Service Consultant

Avon, OH

$17.75 - $22.25/hr

Service Center Avon OH Job Summary Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

New

Caliber Collision

Customer Service Consultant

Madison, TN

$18.25 - $22.75/hr

Service Center Madison - Gallatin Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited ...

Cold Jet

Customer Service Consultant

Houston, TX

$18.75 - $23.50/hr

The Customer Service Consultant (CSC) is the cornerstone of customer satisfaction at Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution systems. This role ...

Corebridge Financial

Customer Service Consultant

Houston, TX · On-site

$18.75 - $23.50/hr

The Customer Service Consultant role is meant for those looking to make a real impact and build a career in financial services. They have a passion for delivering a personalized and caring experience ...

Caliber Collision

Customer Service Consultant

York, PA · On-site

$19.50 - $24/hr

Service Center York PA JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Saraland, AL · On-site

$16.75 - $20.75/hr

Service Center Saraland JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Avon, OH · On-site

$17.75 - $22.25/hr

Service Center Avon OH JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

New

Caliber Collision

Customer Service Consultant

Knoxville, TN · On-site

$18.75 - $23.50/hr

Service Center Knoxville - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Corebridge Financial

Customer Service Consultant

Houston, TX · Hybrid

$18.75 - $23.50/hr

The Customer Service Consultant role is meant for those looking to make a real impact and build a career in financial services. They have a passion for delivering a personalized and caring experience ...

Caliber Collision

Customer Service Consultant

Madison, TN · On-site

$18.25 - $22.75/hr

Service Center Madison - Gallatin Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited ...

Caliber

Customer Service Consultant

Spartanburg, SC

$15.75 - $19.50/hr

Service Center Spartanburg - Westside Job Summary Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

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Customer Service Consultant information

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How much do customer service consultant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service consultant in the United States is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.56 per hour, depending on experience, location, and employer.

Is remote CSR a stressful job?

Customer Service Consultants working remotely often face stress from handling customer complaints, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on workload and support systems.

What are the key skills and qualifications needed to thrive as a Customer Service Consultant, and why are they important?

To thrive as a Customer Service Consultant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and proficiency in using phone and chat platforms are typically required. Exceptional patience, active listening, and conflict resolution skills help you stand out in this role. These skills are crucial for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation.

What Is a Customer Service Consultant?

A customer service consultant helps customers by answering questions, resolving issues, and offering suggestions for additional products and services. Although they are representatives of the company they work for, their primary focus is to help customers. A customer service consultant is very knowledgeable about the products and services offered by their company. They spend most of their time answering phone calls and responding to emails. Other duties involve providing customer feedback to management to help improve products and services, taking new product or service orders, and updating customer accounts.

What is the difference between Customer Service Consultant vs Customer Support Specialist?

AspectCustomer Service ConsultantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; technical certifications optional
Work EnvironmentClient-facing, often in consulting or service centersCall centers, help desks, or online support platforms
Employer & Industry UsageConsulting firms, service providers, retail, financeTech companies, telecom, e-commerce, retail

Customer Service Consultants focus on advising clients and improving service strategies, often working in consulting roles. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles require strong communication skills, the Consultant role emphasizes strategic advice, whereas the Support Specialist focuses on technical support and problem-solving.

What are Customer Service Consultants?

Customer Service Consultants are professionals who assist customers by answering inquiries, resolving issues, and providing information about products or services. They act as the main point of contact between a company and its customers, ensuring a positive experience. Their responsibilities may include handling complaints, processing orders, and offering tailored solutions to customer needs. Good communication and problem-solving skills are essential in this role, as they help maintain customer satisfaction and loyalty.

What are some common challenges faced by Customer Service Consultants, and how can they be effectively managed?

Customer Service Consultants often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with evolving products or services. Effective communication, patience, and problem-solving skills are crucial for resolving customer issues efficiently. Many companies provide regular training and encourage teamwork, so consultants can share best practices and support one another during busy or stressful periods. Leveraging internal knowledge bases and seeking guidance from supervisors also helps consultants navigate complex situations. Building resilience and focusing on continuous improvement can make the role both manageable and rewarding.
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Who are the top companies hiring for Customer Service Consultant jobs? The top employers for Customer Service Consultant jobs are:
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What are popular job titles related to Customer Service Consultant jobs? For Customer Service Consultant jobs, the most frequently searched job titles are:
Customer Service Consultant jobs near you
Infographic showing various Customer Service Consultant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.
Customer Service Consultant

Customer Service Consultant

Dalton Collision Inc

Knoxville, TN • On-site

$18 - $20/hr

Full-time

Posted 15 days ago

Job description

Dalton Collision is looking for a friendly, organized, and customer-focused Customer Service Consultant to join our team!

What You’ll Do:

Greet and assist customers in person and over the phone

Help provide customer quotes and capture new jobs

Guide customers through the repair process from drop-off to delivery

Support estimators with vehicle check-ins, photos, and documentation

Coordinate rentals and customer transportation

Communicate repair updates clearly and consistently

Deliver an excellent customer experience every step of the way

What We’re Looking For:

Strong communication and people skills

Ability to multitask in a fast-paced environment

Detail-oriented and dependable

Customer service experience (automotive is a plus, not required)

Why Work With Us?

Team-oriented, family-style environment

Growth opportunities

Competitive pay

If you enjoy helping people and want to be part of a high-quality collision repair team, we’d love to hear from you!

Apply