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$45

How much do aaa claims jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for aaa claims in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Aaa Claims vs Aaa Claims Adjuster?

AspectAaa ClaimsAaa Claims Adjuster
Primary RoleManaging claims processes, policy evaluation, and customer serviceInvestigating, evaluating, and settling insurance claims
Required CredentialsInsurance license, knowledge of policiesInsurance license, claims handling certification often preferred
Work EnvironmentOffice-based, claims departmentsField and office-based, inspecting damages and interviewing claimants
Industry UsageUsed broadly in insurance companies for claims managementSpecific role within insurance companies, focusing on claims adjustment

While both roles are integral to the insurance claims process, Aaa Claims generally refers to the overall claims management function, whereas Aaa Claims Adjuster is a specific position responsible for investigating and settling claims. Understanding these distinctions helps job seekers and employers align expectations and qualifications.

What are the most common challenges faced by AAA Claims Adjusters, and how can new team members prepare for them?

AAA Claims Adjusters often encounter challenges such as managing a high volume of claims, navigating complex policy details, and addressing customer concerns with empathy and efficiency. New team members can prepare by developing strong organizational skills, staying up-to-date with insurance regulations, and practicing effective communication. Collaborating closely with colleagues and seeking mentorship from experienced adjusters can also help overcome obstacles and ensure smooth claim resolutions.

What are the key skills and qualifications needed to thrive as a AAA Claims Adjuster, and why are they important?

To thrive as a AAA Claims Adjuster, you need a solid understanding of insurance policies, claims processing, and investigative techniques, usually supported by a relevant degree or insurance certification. Familiarity with claims management software, estimating tools, and industry databases is typically required. Strong communication, negotiation, and problem-solving skills help build trust with clients and efficiently resolve claims. These skills and qualifications are vital to ensure accurate claim settlements, customer satisfaction, and adherence to regulatory standards.

What are AAA Claims?

AAA Claims refer to the process of filing and managing insurance claims with the American Automobile Association (AAA). This includes reporting incidents such as car accidents, property damage, or other covered losses to AAA for assessment and resolution. AAA Claims representatives help policyholders submit the necessary information, investigate the claim, and determine the compensation or repairs needed. The process is designed to assist members in recovering from losses quickly and efficiently. For more details, members can contact AAA directly or access their claims portal online.
More about Aaa Claims jobs
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What states have the most Aaa Claims jobs? States with the most job openings for Aaa Claims jobs include:
What job categories do people searching Aaa Claims jobs look for? The top searched job categories for Aaa Claims jobs are:
Aaa Claims jobs near you
Claims Advocate II

Claims Advocate II

AAA Life Insurance Company

Livonia, MI • On-site

Full-time

Medical, Life

Posted 17 days ago

Job description

Overview

AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969.  At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most.  By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us.   We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.

The Claims Advocate II analyzes, evaluates, and determines final decision for life, accidental injury & death, simple annuity and rider claims within scope of authority and experience level in accordance with established departmental and statutory guidelines. May consult with senior claims staff of management regarding claim situations that require assistance. 

Responsibilities

How You'll Work

Work Solution: Hybrid

Relocation Eligibility: Not Available

  • Approve or deny claims within specified authority. 
  • Provides secondary signature for claims adjudicated by other team members within scope of authority.
  • Resolves complaints and is actively involved in procedure development.
  • Communicates with members, beneficiaries, and legal representatives to appropriately adjudicate a claim.
  • Provides guidance and support regarding questions on claim files to less tenured team members.
Qualifications
  • Associate Degree, medical certification, or equivalent related work experience required.
  • LOMA281 and LOMA2911) required within 12 months of starting position.
  • ALHC Designation required within 24 months of starting position.
  • Minimum 3 years' experience in Life/Health Insurance or Claims processing experience or related field required.
  • Life insurance underwriting experience including knowledge and understanding of medical conditions, impairments and the financial and legal aspects of risk selection and other factors pertaining to acceptability and assessment of life insurance applications, preferred.
  • Demonstrates strong knowledge and understanding of Life, Accident, Annuity, and Heath Products Completion of AAA Life Insurance Company Product training within 6 months of accepting position.
  • Demonstrates knowledge of HIPAA, Privacy, ACLI Guidelines, Unfair Claims Settlement Act/Laws, Life Insurance and Medical Terminology.
  • Proficient using internet based applications and Microsoft office products, specifically Word and Excel.
  • Able to perform basic mathematical calculations to include addition, subtraction, multiplication, division, and percentage.
  • Able to work hours as required by business needs (may include flex scheduling, irregular hours, weekends, and holidays).

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.

Employment Type: FULL_TIME

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