ZipRecruiter

Log In

1

Aaa Claims Jobs (NOW HIRING)

AAA Parking

Claims Manager

Atlanta, GA · On-site

The Claims Manager leads AAA Parking's company-wide claims function, overseeing the investigation, evaluation, and resolution of auto liability and general liability claims across all markets. This ...

New

next page

Showing results 1-20

All JobsFinance and Insurance JobsInsurance JobsAaa Claims Jobs

Aaa Claims information

See salary details

$9

$21

$45

How much do aaa claims jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for aaa claims in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is a AAA claim?

AAA Claims refer to the process of filing and managing insurance claims with the American Automobile Association (AAA). This includes reporting incidents such as car accidents, property damage, or other covered losses to AAA for assessment and resolution. AAA Claims representatives help policyholders submit the necessary information, investigate the claim, and determine the compensation or repairs needed. The process is designed to assist members in recovering from losses quickly and efficiently. For more details, members can contact AAA directly or access their claims portal online.

What are the key skills and qualifications needed to thrive as a AAA claims adjuster?

To thrive as a AAA Claims Adjuster, you need a solid understanding of insurance policies, claims processing, and investigative techniques, usually supported by a relevant degree or insurance certification. Familiarity with claims management software, estimating tools, and industry databases is typically required. Strong communication, negotiation, and problem-solving skills help build trust with clients and efficiently resolve claims. These skills and qualifications are vital to ensure accurate claim settlements, customer satisfaction, and adherence to regulatory standards.

What are the most common challenges faced by AAA claims adjusters, and how can new team members prepare for them?

AAA Claims Adjusters often encounter challenges such as managing a high volume of claims, navigating complex policy details, and addressing customer concerns with empathy and efficiency. New team members can prepare by developing strong organizational skills, staying up-to-date with insurance regulations, and practicing effective communication. Collaborating closely with colleagues and seeking mentorship from experienced adjusters can also help overcome obstacles and ensure smooth claim resolutions.

What is the difference between Aaa Claims vs Aaa Claims Adjuster?

AspectAaa ClaimsAaa Claims Adjuster
Primary RoleManaging claims processes, policy evaluation, and customer serviceInvestigating, evaluating, and settling insurance claims
Required CredentialsInsurance license, knowledge of policiesInsurance license, claims handling certification often preferred
Work EnvironmentOffice-based, claims departmentsField and office-based, inspecting damages and interviewing claimants
Industry UsageUsed broadly in insurance companies for claims managementSpecific role within insurance companies, focusing on claims adjustment

While both roles are integral to the insurance claims process, Aaa Claims generally refers to the overall claims management function, whereas Aaa Claims Adjuster is a specific position responsible for investigating and settling claims. Understanding these distinctions helps job seekers and employers align expectations and qualifications.

Is it hard to become an Aaa Claims?

Becoming an AAA Claims representative typically requires a high school diploma or equivalent, along with customer service or insurance-related experience. The role involves understanding insurance policies, claims processing, and often requires strong communication skills; some positions may prefer or require industry certifications. The difficulty varies depending on the specific position and the applicant's background, but generally, it involves completing training and demonstrating relevant skills.
More about Aaa Claims jobs

What cities are hiring for Aaa Claims jobs?

Cities with the most Aaa Claims job openings:

What states have the most Aaa Claims jobs?

States with the most job openings for Aaa Claims jobs include:

What job categories do people searching Aaa Claims jobs look for?

The top searched job categories for Aaa Claims jobs are:

Aaa Claims jobs near you
Infographic showing various Aaa Claims job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $45,459 per year, or $21.9 per hour.

Claims Manager

AAA Parking

Atlanta, GA • On-site

Full-time

Posted 3 days ago

New

Job description

The Claims Manager leads AAA Parking's company-wide claims function, overseeing the investigation, evaluation, and resolution of auto liability and general liability claims across all markets. This role serves as the company's primary point of contact for insurance carriers, legal counsel, repair facilities, and affected guests, and is responsible for driving claims to fair, well-documented, and cost-effective resolution. The Claims Manager also leads customer service escalations tied to claims and oversees company-wide claim-prevention programs, partnering closely with Operations leadership to protect the company's assets, reputation, and bottom line.
KEY RESPONSIBILITIES
Claims Investigation & Resolution
  • Review, investigate, and make determinations on all auto liability, general liability, and property damage claims submitted through the claims management database, based on evidence, policy, and prudent risk judgment.
  • Conduct and/or coordinate physical vehicle damage inspections, ensuring assessments align with accepted repair standards and OEM guidelines.
  • Communicate directly with customers, repair facilities, insurance carriers, medical providers, rental companies, and appraisal firms to move claims toward resolution.
  • Serve as the primary liaison to the company's insurance carrier for complex or high-exposure claims, while managing the substantial majority of claim volume in-house.

Body Shop & Vendor Relationships
  • Build and maintain relationships with repair facilities and national collision repair networks to secure preferred labor rates, part pricing, and expedited service for customers.
  • Evaluate repair estimates and quotes for accuracy and adherence to accepted repair processes, ensuring vehicles are restored to pre-loss condition.
  • Negotiate nationwide and regional vendor agreements to control repair costs and improve customer turnaround time.
  • Manage the insurance rental-replacement process in partnership with third-party rental vendors for customers with covered vehicle damage.

Legal & Litigation Support
  • Manage claims that escalate to legal action, including responding to attorney inquiries, assisting with discovery, drafting responses to interrogatories, and representing the company in depositions and court proceedings.
  • Coordinate with outside counsel and carrier legal/claims teams throughout the litigation lifecycle.
  • Maintain thorough, well-documented claim files that support and defend all claim decisions.

Financial & Vendor Billing Oversight
  • Initiate check requests for claim-related payments, routing each request with full supporting documentation for executive review and approval.
  • Audit monthly carrier billing statements for claims paid on the company's behalf, identifying and resolving billing errors or duplicate charges.

Loss Prevention, Training & Program Management
  • Own and administer company-wide loss-prevention incentive programs designed to reduce claim frequency across properties, and report progress to leadership on a recurring basis.
  • Develop and maintain claims-related training content for new hires and ongoing refresher training on claim prevention and reporting procedures.
  • Partner with Operations leadership to maintain and update the company Safety Manual and related safety resources.

Team Leadership
  • Supervise Claims Coordinator, overseeing claim intake, rental coordination, monthly reporting, and day-to-day customer inquiries.
  • Serve as an escalation point for customer service issues that are unresolved at the property or coordinator level.

REQUIRED QUALIFICATIONS
  • 5+ years of experience handling auto liability and general liability claims, including hands-on vehicle damage appraisal or inspection experience.
  • Working knowledge of OEM repair standards and collision/body shop repair processes.
  • Demonstrated experience managing claims through litigation, including discovery, interrogatories, depositions, and coordination with legal counsel.
  • Experience using a claims management database or comparable claims software.
  • Strong negotiation skills with repair facilities, vendors, and insurance adjusters.
  • Excellent written and verbal communication skills, including the ability to de-escalate difficult customer interactions with professionalism and empathy.
  • Valid driver's license and ability to travel to client properties, repair facilities, and salvage yards as needed.

PREFERRED QUALIFICATIONS
  • Prior experience as an auto damage appraiser with an insurance carrier.
  • Experience auditing third-party carrier billing and identifying billing discrepancies.
  • Bachelor's degree in a related field, or equivalent professional experience.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
  • Occasional attendance at court proceedings, depositions, and carrier claim reviews.
  • Primarily an in-office role based at AAA Parking's Atlanta corporate office.

Apply