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Aaa Claims Jobs (NOW HIRING)

AAA Auto Club Group

Claims Senior Auto Adjuster

Coppell, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Senior Auto Adjuster Job Summary The Claims Senior Auto Adjuster supports the Auto Claims ... AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members.

Posted today

AAA Auto Club Group

Claims Senior Auto Adjuster

Lincoln, RI · On-site

$68K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Senior Auto Adjuster The Claims Senior Auto Adjuster supports the Auto Claims Operation by ... AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members.

Posted today

AAA Auto Club Group

Claims Senior Auto Adjuster

Lincoln, RI · On-site

$68K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Senior Auto Adjuster The Claims Senior Auto Adjuster supports the Auto Claims Operation by ... AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members.

Posted today

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Aaa Claims information

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$9

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How much do aaa claims jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for aaa claims in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Aaa Claims vs Aaa Claims Adjuster?

AspectAaa ClaimsAaa Claims Adjuster
Primary RoleManaging claims processes, policy evaluation, and customer serviceInvestigating, evaluating, and settling insurance claims
Required CredentialsInsurance license, knowledge of policiesInsurance license, claims handling certification often preferred
Work EnvironmentOffice-based, claims departmentsField and office-based, inspecting damages and interviewing claimants
Industry UsageUsed broadly in insurance companies for claims managementSpecific role within insurance companies, focusing on claims adjustment

While both roles are integral to the insurance claims process, Aaa Claims generally refers to the overall claims management function, whereas Aaa Claims Adjuster is a specific position responsible for investigating and settling claims. Understanding these distinctions helps job seekers and employers align expectations and qualifications.

What are the most common challenges faced by AAA claims adjusters, and how can new team members prepare for them?

AAA Claims Adjusters often encounter challenges such as managing a high volume of claims, navigating complex policy details, and addressing customer concerns with empathy and efficiency. New team members can prepare by developing strong organizational skills, staying up-to-date with insurance regulations, and practicing effective communication. Collaborating closely with colleagues and seeking mentorship from experienced adjusters can also help overcome obstacles and ensure smooth claim resolutions.

What are the key skills and qualifications needed to thrive as a AAA claims adjuster?

To thrive as a AAA Claims Adjuster, you need a solid understanding of insurance policies, claims processing, and investigative techniques, usually supported by a relevant degree or insurance certification. Familiarity with claims management software, estimating tools, and industry databases is typically required. Strong communication, negotiation, and problem-solving skills help build trust with clients and efficiently resolve claims. These skills and qualifications are vital to ensure accurate claim settlements, customer satisfaction, and adherence to regulatory standards.

Is it worth becoming an Aaa Claims?

Aaa Claims adjusters evaluate insurance claims related to vehicle, property, or liability damages. The role typically requires good communication skills, attention to detail, and knowledge of insurance policies; certifications like the State Adjuster License can be beneficial. It offers steady employment with opportunities for advancement in the insurance industry.

What is a AAA claim?

AAA Claims refer to the process of filing and managing insurance claims with the American Automobile Association (AAA). This includes reporting incidents such as car accidents, property damage, or other covered losses to AAA for assessment and resolution. AAA Claims representatives help policyholders submit the necessary information, investigate the claim, and determine the compensation or repairs needed. The process is designed to assist members in recovering from losses quickly and efficiently. For more details, members can contact AAA directly or access their claims portal online.
More about Aaa Claims jobs
What cities are hiring for Aaa Claims jobs? Cities with the most Aaa Claims job openings:
What states have the most Aaa Claims jobs? States with the most job openings for Aaa Claims jobs include:
What job categories do people searching Aaa Claims jobs look for? The top searched job categories for Aaa Claims jobs are:
Aaa Claims jobs near you
Infographic showing various Aaa Claims job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $45,459 per year, or $21.9 per hour.

Claims Senior Auto Adjuster

AAA Auto Club Group

Coppell, TX • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 282 frontline employees who took The Breakroom Quiz

217th of 304 rated insurance

Job description

Claims Senior Auto Adjuster
Job Summary
The Claims Senior Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, claims resolution and negotiation strategies of moderate complexity claims in compliance with established company technical and customer service best Practices. Under limited supervision, works within specific limits and authority to resolve claims with well-defined procedures.
Job Duties

  • Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues.
  • Identify and obtain statements from insureds, claimants and witnesses. Conduct investigations to determine liability and damages and differentiate between allegations and facts.
  • Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimates, property, material damage, liability, total loss evaluations, analysis of claims, claims technology, and tool usage.
  • Coordinate with internal and external departments as required.
  • Respond quickly to customer needs and inquiries.
  • Overtime and holiday hours may be required
Qualifications
  • Bachelors Equivalent combination of education and experience Preferred
  • 1-3 years Claims handling experience. Required
  • Working knowledge of claims administration best practices and procedures.
  • Understanding of vehicle repair processes and procedures
  • Knowledge of fault assessment, negligence and subrogation principles required.
  • Knowledge of Microsoft Office suite, general computer software and claims software.
  • Organization and planning recognition skills required.
  • Oral and written communication skills required.
  • Interpersonal skills required.
  • Property and Casualty Insurance License, valid in selling state - Issued by State Preferred
  • May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days Preferred
Travel Requirements
  • Occasional travel to off-site business meetings or conferences. (5% proficiency)
Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plans with company match AND Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer Our organization participates in E-Verify

What AAA The Auto Club Group employees say

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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