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Call Center Customer Service Jobs in California (NOW HIRING)

Techlink Systems

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Call Center/Customer Service - NN2026

Livermore, CA · On-site

$20 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Service Specialist, you will handle inbound and outbound calls in a fast paced, high volume call center. You will interact with customers to assist with demographic, member plan and ...

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A-Line Staffing Solutions

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Benefit Enrollment Call Center Customer Service Representative

San Diego, CA · On-site

$18.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

INBOUND BENEFIT ENROLLMENT CALL CENTER CUSTOMER SERVICE REPRESENTATIVE Location: San Diego, CA (Remote or Onsite) Pay Rate: * $18.50/hour - English Speaking * $19.25/hour - Bilingual English/Spanish ...

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Adecco

Customer Service Call Center

El Segundo, CA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center, customer service, or contact center experience preferred * Strong verbal and written communication skills * Comfortable working in a fast-paced, metrics-driven environment

Adecco US, Inc.

Customer Service Call Center

El Segundo, CA · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center, customer service, or contact center experience preferred * Strong verbal and written communication skills * Comfortable working in a fast-paced, metrics-driven environment

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Fletcher Jones California

Customer Service Call Center

Irvine, CA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Call Center Representative acts as the communication link between the customer and automotive dealership. The Call Center Representative is responsible for confirming and rescheduling service ...

Adecco Colombia S.A.

Customer Service Call Center

El Segundo, CA · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center, customer service, or contact center experience preferred * Strong verbal and written communication skills * Comfortable working in a fast-paced, metrics-driven environment

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All JobsCall Center Customer Service JobsCall Center Customer Service Jobs in California

Call Center Customer Service information

See California salary details

$10

$17

$26

How much do call center customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for call center customer service in California is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Call Center Customer Service vs Customer Support Specialist?

AspectCall Center Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline or in-office, handling customer inquiries
Industry UsageTelecommunications, retail, financeTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

Call Center Customer Service representatives primarily handle inbound and outbound calls in call center settings, focusing on customer inquiries and issue resolution. Customer Support Specialists often provide more technical or product-specific assistance, sometimes via chat or email. While both roles require strong communication skills, Call Center Customer Service roles are more call-focused, whereas Customer Support Specialists may handle more complex or technical issues.

What is a call center customer service representative?

Call Center Customer Service representatives are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but sometimes via email, chat, or social media. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. They play a vital role in building and maintaining positive customer relationships, often serving as the first point of contact for clients. Call center representatives may work in various industries, including retail, technology, finance, and healthcare.

What are the key skills and qualifications needed to thrive as a call center customer service representative?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and a positive attitude help you excel in handling challenging customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the business.

What are some common challenges faced by call center customer service representatives, and how can they be managed?

Call center customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like average handle time and customer satisfaction scores. To manage these challenges, representatives are typically trained in active listening, de-escalation techniques, and effective time management. Support from supervisors and access to robust knowledge bases also help, while regular team meetings and peer support can foster a collaborative environment. Developing resilience and strong communication skills is key to thriving in this fast-paced role.

What are popular job titles related to Call Center Customer Service jobs in California?

For Call Center Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Call Center Customer Service jobs in California look for?

The top searched job categories for Call Center Customer Service jobs in California are:

What cities in California are hiring for Call Center Customer Service jobs?

Cities in California with the most Call Center Customer Service job openings:

Call Center Customer Service jobs near you
Infographic showing various Call Center Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,056 per year, or $17.8 per hour.

Call Center/Customer Service - NN2026

Techlink Systems

Livermore, CA • On-site

$20 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

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Job description

Work Type: 100% fully onsite
Work Hours: 8:30am-5:00pm, but candidates do need to have flexibility as well.
Top Skills:
Previous experience in high volume call center, high attention to detail and must maintain excellent attendance
The Opportunity
Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges.
As the Customer Service Specialist, you will handle inbound and outbound calls
in a fast paced, high volume call center.
You will interact with customers to assist with demographic, member plan and physician changes, as well as collecting results and creating supply orders.
You will provide customer service by answering customer concerns, explaining business policies and policy controls, as well as assisting in customer escalations and complaints.
The role includes providing testing support, product overview and basic technology instructions.
Customer Service Specialists provides general assistance, as needed, to achieve
and maintain patient success and satisfaction with remote monitoring.
Principle Responsibilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.
Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Handling of Inbound and Outbound customer calls.
Collects, receives, and records INR results.
Utilizes call scripting provided when conducting patient phone calls.
Contacts physician for INR results based on clinic’s reporting preferences and as outlined by Acelis Connected Health policies and procedures.
Monitors and assists customers with adherence to prescribed test frequency.
Promotes use of digital platforms
Provides assistance in the use of digital platforms.
Demonstrates knowledge of products used to obtain INR results and provides assistance to customers, as applicable.
Responsible for time management, adherence to schedule and attendance.
Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements.
Required Qualifications
High School diploma or equivalent
2 years of high call volume call center experience
Communicate clearly and concisely, both in writing and verbally with others in a professional manner.
Strong computer skills, proficiency navigating multiple websites and platforms.
Proficient with Microsoft office programs and smart devices.
Versatility, flexibility, and willingness to work within constantly changing priorities.
Preferred Qualifications
2+ Experience in high call volume call center
2+ Experience in a clinical environment
Associate’s degree
Physical Requirements
Must be able to work sitting down for extended periods of time.
Must be able to work with computer and multiple computer screens for extended periods of time.
No lifting over 10 pounds required without assistance.

Company Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.