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Customer Service Call Center Representative Jobs in California

Fletcher Jones California

Customer Service Call Center

Irvine, CA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Call Center Representative acts as the communication link between the customer and automotive dealership. The Call Center Representative is responsible for confirming and rescheduling service ...

A-Line Staffing Solutions

Be Seen First

Benefits Call Center Representative

San Diego, CA · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

A-Line staffing is hiring for a Remote Benefits Customer Service (Call Center) Representative in Richardson! If interested in the Remote Benefits Customer Service (Call Center) role APPLY NOW!

Adecco

Customer Service Call Center

El Segundo, CA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Representatives will support customers through inbound and outbound communication while maintaining ... Previous call center, customer service, or contact center experience preferred * Strong verbal and ...

Adecco US, Inc.

Customer Service Call Center

El Segundo, CA · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Representatives will support customers through inbound and outbound communication while maintaining ... Previous call center, customer service, or contact center experience preferred * Strong verbal and ...

New

Adecco Colombia S.A.

Customer Service Call Center

El Segundo, CA · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Representatives will support customers through inbound and outbound communication while maintaining ... Previous call center, customer service, or contact center experience preferred * Strong verbal and ...

New

Ultimate LLC

Call Center Representative

Pasadena, CA · On-site

$17.50 - $21.75/hr

Customer Service Representative / Call Center Representative Position Summary We are seeking a professional and customer-focused Customer Service Representative to join our team. In this role, you ...

CRA MSO LLC

Call Center Representative

Chula Vista, CA · On-site

$16 - $19.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

Call Center Representative Come Join Our Team! We are a fun fast paced Ophthalmology practice, in ... High school diploma or GED equivalent. * 2 years customer service experience required. 6 months ...

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All JobsCustomer Service Call Center Representative JobsCustomer Service Call Center Representative Jobs in California

Customer Service Call Center Representative information

See California salary details

$10

$17

$26

How much do customer service call center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service call center representative in California is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service call center representative?

To thrive as a Customer Service Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and knowledge bases is commonly required. Patience, resilience, and a professional, empathetic demeanor help representatives handle difficult situations and build customer rapport. These skills and qualities are essential for delivering efficient, positive customer experiences and maintaining company reputation.

What are some common challenges faced by customer service call center representatives, and how can they be managed effectively?

Customer Service Call Center Representatives often encounter high call volumes, handling difficult or upset customers, and managing time efficiently between calls and administrative tasks. These challenges can be managed by developing strong communication skills, staying patient and empathetic, and utilizing available support resources such as call scripts, escalation procedures, and teamwork. Regular training and feedback from supervisors also help representatives continuously improve their performance and cope with the fast-paced environment.

What is a customer service call center representative?

Customer Service Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. They assist customers with inquiries, resolve complaints, provide product or service information, and may process orders or returns. These representatives are skilled in communication, problem-solving, and maintaining a positive customer experience. They often use specialized software and follow company protocols to ensure efficient and effective service.

What is the difference between Customer Service Call Center Representative vs Customer Support Specialist?

AspectCustomer Service Call Center RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; certifications vary by industry
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedOnline platforms, email, chat, sometimes calls
Employer & Industry UsageCustomer service departments across industriesTech, software, retail, service industries
Common Search & ComparisonCustomer Service Call Center Representative vs Customer Support Specialist

While both roles focus on assisting customers, the Customer Service Call Center Representative primarily handles inbound and outbound calls in a call center setting, whereas the Customer Support Specialist often provides support via online channels like chat or email, with a broader focus on technical or product-specific assistance.

What are popular job titles related to Customer Service Call Center Representative jobs in California?

For Customer Service Call Center Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Service Call Center Representative jobs in California look for?

The top searched job categories for Customer Service Call Center Representative jobs in California are:

What cities in California are hiring for Customer Service Call Center Representative jobs?

Cities in California with the most Customer Service Call Center Representative job openings:

What are popular job titles related to Customer Service Call Center Representative jobs in CA?

For Customer Service Call Center Representative jobs in CA, the most frequently searched job titles are:

Customer Service Call Center Representative jobs near you
Infographic showing various Customer Service Call Center Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,056 per year, or $17.8 per hour.

Customer Service Call Center

Fletcher Jones Management West

Irvine, CA • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Customer Service Call Center

Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation's #1 family-owned and operated organization is hiring a Call Center Representative to join our Business Development Center Team.

The Call Center Representative acts as the communication link between the customer and automotive dealership. The Call Center Representative is responsible for confirming and rescheduling service appointments via outbound calls.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

Responsibilities

  • Follow script and guidelines on each and every phone call
  • Master Power Tracks and use appropriately
  • Ensure phones are not left unattended during scheduled shift
  • Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest's experience, leaving a lasting positive impression on behalf of the company

Qualifications

  • Outstanding interpersonal and communication skills.
  • Previous experience in a call center, retail or customer service is preferred.

Pay : $20 - $20/ hour

At Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

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