ZipRecruiter

Log In

2

Remote Call Center Representative Jobs in Madera, CA

Lucyrx

Patient Services Representative

Fresno, CA · Remote

$17.50 - $22/hr

High volume call center experience, servicing patients or members with healthcare needs Physical ... We'rea nimble, remote-first team with a bold mission to redefine pharmacy benefits-andwe'rejust ...

HMG Careers

Sales Representative Remote

Madera, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Madera, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Kerman, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Firebaugh, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Mendota, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Clovis, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Dos Palos, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

San Joaquin, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Chowchilla, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Clovis, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Kerman, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

InsuraTec

Sales Representative (Remote)

Kerman, CA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Madera, CA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Mendota, CA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Clovis, CA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Fresno, CA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

next page

Showing results 1-20

All JobsCall Center Representative JobsRemote Call Center Representative JobsRemote Call Center Representative Jobs in Madera, CA

Remote Call Center Representative information

See Madera, CA salary details

$11

$18

$25

How much do remote call center representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote call center representative in Madera, CA is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.66 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Madera, CA?

The most popular types of Call Center Representative jobs in Madera, CA are:

What are popular job titles related to Remote Call Center Representative jobs in Madera, CA?

For Remote Call Center Representative jobs in Madera, CA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in Madera, CA look for?

The top searched job categories for Remote Call Center Representative jobs in Madera, CA are:

What cities near Madera, CA are hiring for Remote Call Center Representative jobs?

Cities near Madera, CA with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Madera, CA as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $38,134 per year, or $18.3 per hour.

Patient Services Representative

Fresno, CA • Remote

Lucyrx
See more jobs at Lucyrxexternal

$17.50 - $22/hr

Full-time

Re-posted 3 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

A Patient Services Representative I will act as a liaison, answer questions, and resolve any emerging problems that our pharmacies/patients might face with accuracy and efficiency. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Role and Responsibilities

  • Receives calls from pharmacies, clients, and patients and provides the requested information or support while following LucyRx's policies and procedures for the release of information

  • Troubleshoots pharmacy claims submission and documents calls in the ticketing system

  • Provides clinical call support for prior authorization-related calls and documents in the ticketing system

  • Understanding of pharmacy benefit plans and how to access the plan information, as well as how to communicate this information to patients accurately

  • Escalates incoming customer service calls when needed to the appropriate party for resolution

  • Assist with keeping the pharmacy outreach queues up to date

  • Demonstrate OMNI channel experience by effectively managing customer interactions across multiple communication platforms, including phone, email, chat, and other digital channels, ensuring a seamless and consistent service experience.

  • Cross-department support with projects as needed

  • Will be required to provide after-hours support on a rotational basis with other team members

  • Other duties as assigned

Qualifications and Education Requirements

  • High School Diploma or GED required

  • A current Pharmacy technician license or certification required, in good standing, from at least one state.

  • A Minimum of 2 years' experience providing excellent customer service, preferably in a call center, pharmacy or healthcare setting

  • Proficient in MS Office Suites - Outlook, Excel, Word, and Teams

  • Excellent communication skills

  • Excellent customer service skills to maintain LucyRx's high standard of patient service

  • Adaptable and work well in a fast-paced environment, multitasking while keeping focus on the customer

  • Flexibility to work different shifts (including evenings, weekends, or holidays)

Preferred

  • Bachelor's Degree in a related field

  • Pharmacy, PBM or Healthcare experience

  • High volume call center experience, servicing patients or members with healthcare needs

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. Regularly operates a computer, mouse, keyboard, and occasionally other standard office equipment, such as a printer, copier, and phone.

What We Do

LucyRx is an independent, next-generation pharmacy benefits manager (PBM) transforming how healthcare works.We'refixingwhat'sbroken in the PBM industry by putting people first and challenging outdated norms. For too long, traditional PBMs have prioritized profit over patients, and we believethat'sjust plainwrong. LucyRx offers bold, innovative solutions powered byLucyIQ, our proprietary AI platform, to deliver actionable insights that lower costs, improve care, and simplify prescription management. Whilewe'renew to the PBM space, LucyRx is built on decades of leadership experience and a commitment to meaningful change.We'rea nimble, remote-first team with a bold mission to redefine pharmacy benefits-andwe'rejust getting started.

WhatIt'sLike to Work at LucyRx

At LucyRx,we'rea fast-moving team dedicated to making healthcare simpler, fairer, and more effective. Joining us means being part of a dynamic, mission-driven group that works collaboratively to challenge outdated industry practices and redefinewhat'spossible in pharmacy benefits. We value accountability, innovation, and a relentless focus on making an impact. Here,you'llfind a supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry. Ifyou'reready to roll up your sleeves and make a real difference,we'dlove to have you on our team.

Apply