ZipRecruiter

Log In

2

Remote Call Center Manager Jobs (NOW HIRING)

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Customer Call Center Rep needs call center experience Remote Customer Call Center Rep requires: Must provide own equipment, be remote ready Internet Service ...

Kanz.us

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative Remote Call Center Position Overview Remote Call Center Representative Entry-level position with on-the-job training Minimum 9-month commitment required Requirements ...

Jobs for Humanity

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative Remote Call Center Position Overview Remote Call Center Representative Entry-level position with on-the-job training Minimum 9-month commitment required Requirements ...

VIABILITY, Inc

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative Remote Call Center Position Overview Remote Call Center Representative Entry-level position with on-the-job training Minimum 9-month commitment required Requirements ...

Burjline Builders

Remote Call Center Operator

$50 - $60/hr

Remote Call Centre Operator Company: Northeastern Air Quality Location: Remote (United States ... Scheduling and managing appointments for our team of technicians and consultants. * Accurately ...

Burjline Builders

Remote Call Center Operator

New York, NY · On-site +1

$50 - $60/hr

Remote Call Centre Operator Company: Northeastern Air Quality Location: Remote (United States ... Scheduling and managing appointments for our team of technicians and consultants. * Accurately ...

Burjline Builders

Remote Call Center Operator

Remote Call Centre Operator Northeastern Air Quality is seeking a diligent and professional Remote ... Scheduling and managing appointments for our team of technicians and consultants. * Accurately ...

Burjline Builders

Remote Call Center Operator

Remote Call Centre Operator Northeastern Air Quality is seeking a diligent and professional Remote ... Scheduling and managing appointments for our team of technicians and consultants. * Accurately ...

The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services ... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing ...

ACD Connect

Remote Call Center Agent

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent ... Management and resolve customer complaints * Input customer donations in the computer system

Dermafix Spa

Call Center Manager

Saint Petersburg, FL · On-site +1

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

Dermafix Spa

Call Center Manager

Saint Petersburg, FL · On-site +1

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

MCI Careers

Remote Call Center Representative

Kansas, KS · Remote

$7.25 - $14/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Document all interactions accurately in the CRM system. * Follow communication scripts and standard ...

next page

Showing results 1-20

All JobsRemote JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsRemote Call Center Manager Jobs

Remote Call Center Manager information

See salary details

$29.5K

$63.8K

$109.5K

How much do remote call center manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote call center manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

More about Remote Call Center Manager jobs

What cities are hiring for Remote Call Center Manager jobs?

Cities with the most Remote Call Center Manager job openings:

What are the most commonly searched types of Remote Call Center jobs?

The most popular types of Remote Call Center jobs are:

What states have the most Remote Call Center Manager jobs?

States with the most job openings for Remote Call Center Manager jobs include:

What are popular job titles related to Remote Call Center Manager jobs?

For Remote Call Center Manager jobs, the most frequently searched job titles are:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Remote Call Center

Remote

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

$16.50 - $20.50/hr

Other

Re-posted 23 days ago

Job description

About the job Remote Call Center
Remote Call Center needs 2+ years experience
Remote Call Center requires:

  • Salesforce
  • Optifacts
  • Lab systems
Remote Call Center duties:
  • Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
  • Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications,
  • Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

FacebookTwitter

View All Global Channel Management Jobs

Apply