ZipRecruiter

Log In

2

Remote Call Center Manager Jobs in Dallas, TX (NOW HIRING)

TEKsystems

REMOTE Call Center Representative 1

Dallas, TX · Remote

$18 - $19/hr

Ability to work independently and effectively manage time in a fast-paced environment. * Experience ... Previous call center, healthcare customer service, or contact center experience. * Strong problem ...

ValorVIP

Call Center Agent

Dallas, TX · On-site +1

$14.75 - $19.50/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Manage inbound and outbound calls in a courteous and professional manner * Resolve customer issues ...

next page

Showing results 1-20

All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Dallas, TX

Remote Call Center Manager information

See Dallas, TX salary details

$29.3K

$63.4K

$108.8K

How much do remote call center manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote call center manager in Dallas, TX is $63,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Dallas, TX?

The most popular types of Remote Call Center jobs in Dallas, TX are:

What are popular job titles related to Remote Call Center Manager jobs in Dallas, TX?

For Remote Call Center Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Dallas, TX look for?

The top searched job categories for Remote Call Center Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Call Center Manager jobs?

Cities near Dallas, TX with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 79% Full Time, 10% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $63,415 per year, or $30.5 per hour.

Remote Call Center Patient Service Representative

Lone Star Circle of Care

Dallas, TX • Remote

$16/hr

Full-time

Posted yesterday

New

Job description

***Must live in Texas to be considered***

Remote Call Center Patient Service Representatives will begin employment at a starting rate of $15.75 (Non-Bilingual in Spanish) - $16.00 (Bilingual in Spanish) per hour.

Upon successful completion of the 90-day introductory period and mastery of all service lines, employees receive a $1.00 per hour increase.

This pay progression recognizes employees' successful completion of training, demonstrated proficiency across all service areas, and continued commitment to providing exceptional customer service.

We're looking for motivated, patient‑focused professionals to join our team as Remote Call Center Patient Service Representatives!

A Day in the Life of a Remote Call Center Patient Service Representative may look like this:

  • Provides initial customer service to all Patient Navigation Center contacts for multiple Lone Star Circle of Care (LSCC) service lines
  • Performs insurance verification or sliding fee program screenings for patients in accordance with LSCC guidelines
  • Assesses patient requests and implied needs, using probing and clarifying questions
  • Assists patients with scheduling, confirmations, cancellations and rescheduling of appointments

We ask our Remote Call Center Patient Service Representatives to possess a minimum of:

  • High school diploma or GED preferred; additional work experience may be substituted in lieu of education
  • Minimum of one (1) year of customer service experience
  • Excellent computer skills and the ability to learn new computer programs efficiently

The following experience/skills are preferred:

  • Six (6) months prior medical office or healthcare setting experience
  • Minimum three (3) months call center experience
  • Bilingual English/Spanish language and writing skills 

Key Success Factors

Some key factors that will make an individual successful in this role:

  • Strong communication skills and a positive, team‑oriented attitude
  • Ability to work independently in a remote setting
  • Comfortable navigating multiple systems during calls
  • Dependable, punctual, and able to meet performance expectations

Apply