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Remote Call Center Manager Jobs in Illinois (NOW HIRING)

Medcor Inc

$28/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... Nurse for our remote 24/7 Occupational Health triage call center! The hours for this position ... A typical day in the life of a Medcor Triage RN: * Manage a rapid flow of incoming telephone calls ...

Pldi

Call Center Representative

Chicago, IL · On-site +1

$16.50 - $20.50/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Actalent

Remote Pharmacy Technician

Deerfield, IL · Remote

$20.67 - $21.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Pharmacy Customer Care Specialist * Serve as the primary point of contact for home dialysis ... Minimum of 2-4 years of call center experience in a clinical or pharmacy setting. * High school ...

Actalent

Remote Certified Pharmacy Technician

Bolingbrook, IL · Remote

$20.67 - $21.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Pharmacy Customer Care Specialist * Serve as the primary point of contact for home dialysis ... Minimum of 2-4 years of call center experience in a clinical or pharmacy setting. * High school ...

New

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by ...

Camping World

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Proficiency: Strong computer literacy and the ability to navigate CRM software, VoIP phone systems, and digital technical databases simultaneously. * Critical Thinking: Highly developed ...

Camping World

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Proficiency: Strong computer literacy and the ability to navigate CRM software, VoIP phone systems, and digital technical databases simultaneously. * Critical Thinking: Highly developed ...

Winsby Inc

Caller (Remote)

Chicago, IL · On-site +1

Our corporate office and call center is located in Chicago's Loop. We provide outbound calling ... Market research Hours are flexible to accommodate almost any schedule, and we do allow remote ...

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All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Illinois

Remote Call Center Manager information

See Illinois salary details

$28.6K

$61.9K

$106.1K

How much do remote call center manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote call center manager in Illinois is $61,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Illinois?

The most popular types of Remote Call Center jobs in Illinois are:

What are popular job titles related to Remote Call Center Manager jobs in Illinois?

For Remote Call Center Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Illinois look for?

The top searched job categories for Remote Call Center Manager jobs in Illinois are:

What cities in Illinois are hiring for Remote Call Center Manager jobs?

Cities in Illinois with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Illinois as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $61,856 per year, or $29.7 per hour.

Call Center Sales Representative

Remote Talent Cloud

Chicago, IL • Remote

$20/hr

Contractor

Re-posted 6 days ago

Job description

As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include:

  • Making outbound and/or handling inbound sales calls with potential and existing customers
  • Presenting products and services clearly, confidently, and persuasively
  • Identifying customer needs and recommending appropriate solutions
  • Meeting or exceeding individual and team sales goals
  • Addressing customer questions and objections to close sales effectively
  • Maintaining detailed and accurate records of customer interactions and sales activity
  • Staying up to date on product offerings, promotions, and sales strategies
  • Collaborating with teammates and sharing insights to continuously improve sales performance

Requirements

We're looking for highly motivated individuals with a sales-driven mindset and strong communication skills. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A confident, professional phone presence and strong interpersonal skills
  • A positive attitude with the ability to handle rejection and stay motivated
  • The ability to work independently in a distraction-free home office
  • Previous sales or call center experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

Apply