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Online Remote Call Center Jobs (NOW HIRING)

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Customer Call Center Rep needs call center experience Remote Customer Call Center Rep requires: Must provide own equipment, be remote ready Internet Service ...

Jobs for Humanity

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative Remote Call Center Position Overview Remote Call Center Representative Entry-level position with on-the-job training Minimum 9-month commitment required Requirements ...

Kanz.us

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative Remote Call Center Position Overview Remote Call Center Representative Entry-level position with on-the-job training Minimum 9-month commitment required Requirements ...

VIABILITY, Inc

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative Remote Call Center Position Overview Remote Call Center Representative Entry-level position with on-the-job training Minimum 9-month commitment required Requirements ...

ACD Connect

Remote Call Center Agent

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent ... online and over the phone. *This is a work from home position* Due to our current state contracts ...

The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

Burjline Builders

Remote Call Center Operator

$50 - $60/hr

Remote Call Centre Operator Company: Northeastern Air Quality Location: Remote (United States) Employment Type: Full-Time Salary: $50 - $60 USD per hour Job Overview Northeastern Air Quality is ...

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Burjline Builders

Remote Call Center Operator

New York, NY · On-site +1

$50 - $60/hr

Remote Call Centre Operator Company: Northeastern Air Quality Location: Remote (United States) Employment Type: Full-Time Salary: $50 - $60 USD per hour Job Overview Northeastern Air Quality is ...

Burjline Builders

Remote Call Center Operator

Remote Call Centre Operator Northeastern Air Quality is seeking a diligent and professional Remote Call Centre Operator to join our dedicated team. As the first point of contact for our residential ...

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Online Remote Call Center information

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How much do online remote call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for online remote call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an online remote call center?

An online remote call center job involves assisting customers or clients over the phone, via email, or through chat from a location outside of a traditional call center office, typically from home. Employees in these roles handle customer inquiries, provide support, resolve issues, and sometimes process orders or sales. Remote call center agents use specialized software and communication tools to connect with customers and manage their work. This type of job offers flexibility and can be a good fit for those with strong communication skills, computer literacy, and a quiet workspace. Many companies hire remote call center agents to provide 24/7 customer service across different time zones.

What are the key skills and qualifications needed to thrive as an online remote call center representative, and why are they important?

To thrive as an Online Remote Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with Customer Relationship Management (CRM) software, call routing systems, and proficiency in basic computer applications are commonly required. Strong soft skills such as patience, adaptability, and professionalism help build rapport and handle challenging customer interactions effectively. These competencies ensure high-quality customer service, efficient issue resolution, and positive brand representation in a remote environment.

What are some common challenges faced by online remote call center agents, and how can they be addressed?

Online remote call center agents often face challenges such as maintaining clear communication without face-to-face interaction, managing distractions in a home environment, and staying motivated in a virtual setting. To overcome these, it’s important to set up a dedicated, quiet workspace, use quality headsets for clear audio, and follow a structured daily routine. Regular team check-ins and access to collaborative tools also help remote agents stay connected and supported, ensuring effective teamwork and high-quality customer service.

What is the difference between Online Remote Call Center vs Customer Service Representative?

AspectOnline Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, often from home; requires internet and phone setupCan be remote or in-office; customer-facing roles
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Search & Comparison IntentPeople comparing remote call center jobs with similar rolesPeople seeking customer service roles, often remote or in-person

The Online Remote Call Center and Customer Service Representative roles share similar credentials and work environments, especially with remote options. However, the call center role is more specialized in handling high-volume calls and technical support, while customer service reps may handle broader customer interactions across various industries.

More about Online Remote Call Center jobs

What cities are hiring for Online Remote Call Center jobs?

Cities with the most Online Remote Call Center job openings:

What are the most commonly searched types of Remote Call Center jobs?

The most popular types of Remote Call Center jobs are:

What states have the most Online Remote Call Center jobs?

States with the most job openings for Online Remote Call Center jobs include:

Online Remote Call Center jobs near you
Infographic showing various Online Remote Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote Call Center

Remote

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

$16.50 - $20.50/hr

Other

Re-posted 20 days ago

Job description

About the job Remote Call Center
Remote Call Center needs 2+ years experience
Remote Call Center requires:

  • Salesforce
  • Optifacts
  • Lab systems
Remote Call Center duties:
  • Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
  • Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications,
  • Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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