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Remote Call Center Representative Jobs in Boston, MA

Remote Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a fully remote opportunity with a collaborative team environment and the chance to make an ... Call Center Representative * Customer Support Representative * Customer Service Specialist

CSR (Call Center) Manager

Marlborough, MA · Remote

$16 - $20.75/hr

This is more than a traditional call center management position. The ideal candidate is a proven ... Experience leading both in-office and remote employees. * Strong Microsoft Office and Google ...

Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Customer support, Call center Top Skills Details Customer service Additional Skills ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Customer support, Call center Top Skills Details Customer service Additional Skills ... remote position. Application Deadline This position is anticipated to close on Aug 15, 2026. About ...

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Remote Call Center Representative information

See Boston, MA salary details

$11

$19

$27

How much do remote call center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote call center representative in Boston, MA is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.87 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Boston, MA?

The most popular types of Call Center Representative jobs in Boston, MA are:

What job categories do people searching Remote Call Center Representative jobs in Boston, MA look for?

The top searched job categories for Remote Call Center Representative jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Call Center Representative jobs?

Cities near Boston, MA with the most Remote Call Center Representative job openings:

Infographic showing various Remote Call Center Representative job openings in Boston, MA as of August 2026, with employment types broken down into 76% Full Time, 15% Part Time, and 9% Contract. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $40,471 per year, or $19.5 per hour.

HYBRID Sales Support Specialist

Complete Staffing Solutions

Bellingham, MA • Remote

$22/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Remote Call Center Representative (Local to Bellingham, MA)

Pay: $22/hr
Training: 2 weeks onsite in Bellingham, MA, then fully remote
Hours are 9:30am-6:00pm 
Tues-Sat


Overview

Provide professional customer support to franchisees, drivers, and consumers regarding orders, shipments, and product information. This role requires strong call center experience and comfort working in ticketing and CRM systems.


Key Responsibilities
  • Handle inbound calls related to order status, shipment schedules, credits, and product questions

  • Track and resolve issues through an internal ticketing system within 24–48 hours

  • Process orders accurately and efficiently

  • Deliver clear, professional, and customer-focused communication

  • Suggest solutions and alternatives to meet customer needs

  • Maintain knowledge of products, services, and internal systems

  • Meet quality, productivity, and performance standards

  • Assist with non-call work and special projects as needed


Requirements
  • Call center experience required

  • Zoom Contact Center experience required

  • Strong customer service and communication skills

  • Comfortable multitasking across multiple systems

  • Reliable, punctual, and professional

  • Able to work flexible hours, including occasional weekends/holidays

#toponehire #zip


Complete Staffing Solutions logo

About Complete Staffing Solutions

Sourced by ZipRecruiter

Complete Staffing Solutions, Inc., based in Marlborough, MA, US, is an industry expert in the provision of staffing and recruitment services. With years of experience, the company has built a comprehensive network that allows it to offer solutions to different sectors, including healthcare, information technology (IT), finance, and administration, among others. The official website is completestaffingsolutions.com. Founded by a team that understands the importance of human capital in every organization, the company mainly focuses on meeting its client's specific staffing needs, regardless of the size or industry. The company's mission revolves around connecting businesses with skilled professionals globally, striving for excellence, and maintaining a superior level of customer service.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Marlborough, MA, US

Year founded

2002