Boston, MA · Remote
$14 - $15/hr
BC forward is currently seeking a highly motivated CSR/Call Center Representative - Remote Job Job Title: CSR/Call Center Representative - Remote Job Location: Remote Duration: Temp - 6 months Pay ...
Quick apply
Boston, MA · Remote
$14 - $15/hr
BC forward is currently seeking a highly motivated CSR/Call Center Representative - Remote Job Job Title: CSR/Call Center Representative - Remote Job Location: Remote Duration: Temp - 6 months Pay ...
Quincy, MA · On-site +1
$42K - $45K/yr
... with medical terminology and health insurance, preferred. Bilingual in English and Spanish ... Remote options are available M-F 40 hours per week. Why Join Us Make a Difference: Your work will ...
Quincy, MA · On-site +1
$42K - $45K/yr
... with medical terminology and health insurance, preferred. Bilingual in English and Spanish ... Remote options are available M-F 40 hours per week. Why Join Us Make a Difference: Your work will ...
Quincy, MA · On-site +1
$42K - $45K/yr
... with medical terminology and health insurance, preferred. Bilingual in English and Spanish ... Remote options are available M-F 40 hours per week. Why Join Us Make a Difference: Your work will ...
Quincy, MA · On-site +1
$42K - $45K/yr
... with medical terminology and health insurance, preferred. Bilingual in English and Spanish ... Remote options are available M-F 40 hours per week. Why Join Us Make a Difference: Your work will ...
Help support the MI team with providing guidance to the Medical Information Call Center, including ... Remote #LI-Full-time
Help support the MI team with providing guidance to the Medical Information Call Center, including ... Remote #LI-Full-time
Help support the MI team with providing guidance to the Medical Information Call Center, including ... Remote #LI-Full-time Physical & Mental Requirements: The physical demands described here are ...
Help support the MI team with providing guidance to the Medical Information Call Center, including ... Remote #LI-Full-time Physical & Mental Requirements: The physical demands described here are ...
Revere, MA · On-site +1
$21/hr
... call center experience Excellent written and verbal communication skills Judgment and problem ... medical record technology a plus In addition to the opportunity to work permanently remote, hybrid ...
Revere, MA · On-site +1
$21/hr
... call center experience Excellent written and verbal communication skills Judgment and problem ... medical record technology a plus In addition to the opportunity to work permanently remote, hybrid ...
This role will lead a remote team of approximately 30 employees, including customer support supervisors, senior/lead representatives, and a call center operations analyst, while also partnering with ...
New
This role will lead a remote team of approximately 30 employees, including customer support supervisors, senior/lead representatives, and a call center operations analyst, while also partnering with ...
New
This role will lead a remote team of approximately 30 employees, including customer support supervisors, senior/lead representatives, and a call center operations analyst, while also partnering with ...
New
This role will lead a remote team of approximately 30 employees, including customer support supervisors, senior/lead representatives, and a call center operations analyst, while also partnering with ...
New
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Burlington, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Burlington, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Burlington, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Burlington, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Boston, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Boston, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Waltham, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Waltham, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Newton, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Newton, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Waltham, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Waltham, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Boston, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Boston, MA · Remote
$50K - $60K/yr
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
$11.07 - $12.87
2% of jobs
$12.87 - $14.67
6% of jobs
$14.67 - $16.47
14% of jobs
$16.61 is the 25th percentile. Wages below this are outliers.
$16.47 - $18.27
37% of jobs
$19.64 is the 75th percentile. Wages above this are outliers.
$18.27 - $20.07
21% of jobs
$20.07 - $21.87
9% of jobs
$21.87 - $23.67
3% of jobs
$23.67 - $25.48
4% of jobs
$25.48 - $27.28
3% of jobs
$27.28 - $29.08
0% of jobs
$29.08 - $30.88
0% of jobs
$11
$20
$30
A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.
To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.
Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.
For Remote Medical Call Center jobs in Boston, MA, the most frequently searched job titles are:
The top searched job categories for Remote Medical Call Center jobs in Boston, MA are:
Cities near Boston, MA with the most Remote Medical Call Center job openings:
Boston, MA • Remote
$14 - $15/hr
Contractor
Medical, Dental, Vision
Posted 4 days ago
BC forward is currently seeking a highly motivated CSR/Call Center Representative – Remote Job
Job Title: CSR/Call Center Representative – Remote Job
Location: Remote
Duration: Temp - 6 months
Pay Range: $13.5/hr to $15.00/hr (W2)
Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9:00 p.m. Central Time.
English and Spanish customer support may be required based on business needs.
Job Description
We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service, call handling, and help desk software and a proven ability to resolve basic inquiries, document interactions, and route requests accurately.
Responsibilities:
Required Skills & Qualifications:
Preferred Skills:
Sourced by ZipRecruiter
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998
