ZipRecruiter

Log In

2

Remote Call Center Representatives Jobs in Boston, MA

Ethos Veterinary Health

Service Center Liaison

Woburn, MA · On-site +1

$17 - $20/hr

The Call Center Representative (Service Center Liaison) is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospital teams. In ...

Aston Carter

REMOTE HR Call Center Agent

Boston, MA · On-site +1

$21/hr

Work Environment This role is 100% remote and performed from your home. You are expected to have a dedicated, quiet workspace in your residence that allows you to handle confidential employee ...

System One

Customer Service Representative

Canton, MA · Remote

$20/hr

A strong background in customer experience is essential, and prior call center experience is ... Ability to work a hybrid schedule (4 days onsite, 1 day remote) System One, and its subsidiaries ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cambridge, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

next page

Showing results 1-20

All JobsCall Center Representatives JobsRemote Call Center Representatives JobsRemote Call Center Representatives Jobs in Boston, MA

Remote Call Center Representatives information

See Boston, MA salary details

$11

$19

$27

How much do remote call center representatives jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote call center representatives in Boston, MA is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Representatives vs Customer Service Agents?

AspectRemote Call Center RepresentativesCustomer Service Agents
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentRemote, home-based or call center settingRemote or in-office customer support environments
Industry UsageCommonly used in call centers, telecommunication, and support servicesUsed across various industries including retail, tech, and healthcare
Job FocusHandling inbound/outbound calls, troubleshooting, salesResponding to customer inquiries, resolving issues, providing information

Remote Call Center Representatives and Customer Service Agents often share similar credentials and work environments. The main difference lies in the job scope: representatives typically handle more sales and technical support calls, while agents focus on general customer inquiries. Both roles are essential in customer support industries and often overlap in skills and responsibilities.

What are popular job titles related to Remote Call Center Representatives jobs in Boston, MA?

For Remote Call Center Representatives jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representatives jobs in Boston, MA look for?

The top searched job categories for Remote Call Center Representatives jobs in Boston, MA are:

Remote Call Center Representatives jobs near you
Infographic showing various Remote Call Center Representatives job openings in Boston, MA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Service Center Liaison

Ethos Veterinary Health

Woburn, MA • On-site, Remote

$17 - $20/hr

Full-time

Re-posted 10 days ago

Job description

Ethos Veterinary Health has immediate full-time Evening shift openings for highly motivated, Work from Home, Call Center Representatives for our locations across the United States.
Summary: The Call Center Representative (Service Center Liaison) is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospital teams. In joining this team, you will be part of Ethos' mission to provide unsurpassed veterinary health care to patients.
Starting compensation for this position is based on experience and ranges between $17 - $20hr.
Responsibilities:
  • Provides superior service to clients and referring veterinarians through inbound and outbound calls
  • Acts as the primary point of contact for the hospitals and ensures all client and referring veterinarians' needs are met in a professional and empathetic manner
  • Acts as the frontline for all emergency calls exercising a calm and compassionate demeanor
  • Books client appointments with accuracy and efficiency
  • Accurately interprets Ethos protocols to provide solutions to resolve all client and referring veterinarians' inquiries

Education, License, and Job Requirements:
  • High School Diploma or equivalent
  • Minimum 2 years of Veterinarian Client Care or Tech experience.
  • Knowledge of Word, Excel, and Outlook is sufficient to perform all routine tasks including email, document preparation, and worksheet preparation.
  • Able to work Evening shift within a 24/7-365 a year service center

Skills and Experience:
  • A team player with proven experience to deliver an outstanding service within a high-volume environment (up to 60 calls per shift)
  • Excellent interpersonal skills and an ability to deal with emotionally charged client scenarios, sometimes in critical patient situations
  • A solid track record of exceeding productivity and quality goals
  • Strong communication skills, both written and oral
  • Good judgment and problem-solving skills

Thank you for reading our job posting!
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

Apply