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Medical Call Center Jobs (NOW HIRING)

Chapa-De

Medical Call Center Supervisor

Auburn, CA

$30.55 - $35.55/hr

As Medical Call Center Supervisor, you won't just manage schedules, you'll lead the front line of access to care, elevate service standards, and ensure every patient interaction reflects Chapa-De ...

LHH US

Medical Call Center

Phoenix, AZ · On-site

$18 - $23/hr

Medical Customer Service Representative (Healthcare Call Center) - Arizona Pay: $18-$23/hour (DOE) Location: Arizona (Onsite or Hybrid depending on client need) Schedule: Full-time About the ...

Chapa-De

Medical Call Center Supervisor

Auburn, CA · On-site

$30.55 - $35.55/hr

As Medical Call Center Supervisor, you won't just manage schedules, you'll lead the front line of access to care, elevate service standards, and ensure every patient interaction reflects Chapa-De ...

Chapa-De

Medical Call Center Supervisor

Auburn, CA

$30.55 - $35.55/hr

As Medical Call Center Supervisor, you won't just manage schedules, you'll lead the front line of access to care, elevate service standards, and ensure every patient interaction reflects Chapa-De ...

Collins Consulting

Medical Call Center

Austin, TX · Hybrid

$15.25 - $19.75/hr

College or a 2-year Associate Degree is preferred • A minimum of 1-2 years' experience within a call center, preferably in a healthcare setting • Strong attention to detail, critical thinking ...

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Medical Call Center information

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How much do medical call center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for medical call center in the United States is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.03 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

In a medical call center, typical roles do not pay $2,000 a day; such high daily earnings are usually associated with specialized medical professionals like surgeons, anesthesiologists, or high-level consultants. These roles require advanced certifications, extensive experience, and often involve high-stakes procedures or consulting work. Most call center positions offer hourly wages or salaries significantly below this amount.

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What is the highest paying call center job?

In a medical call center, supervisory or managerial roles such as Medical Call Center Manager or Director tend to be the highest paying positions, often earning significantly more than frontline agents. These roles typically require experience, leadership skills, and sometimes certifications, and they oversee operations, staff, and quality assurance.

What jobs pay $10,000 a month without a degree?

In a medical call center, high-paying roles such as senior customer service managers or specialized healthcare account managers can reach or exceed $10,000 per month, especially with experience and performance bonuses. These positions often require strong communication skills, healthcare knowledge, and sometimes certifications, but typically do not require a college degree.

What are the key skills and qualifications needed to thrive as a Medical Call Center Representative, and why are they important?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What does a medical call center do?

A medical call center handles patient inquiries, appointment scheduling, and provides health information or support. Staff typically use specialized software and may require healthcare or customer service training to assist callers effectively.

What are medical call center jobs?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.
More about Medical Call Center jobs
What cities are hiring for Medical Call Center jobs? Cities with the most Medical Call Center job openings:
What are the most commonly searched types of Medical Call Center jobs? The most popular types of Medical Call Center jobs are:
What states have the most Medical Call Center jobs? States with the most job openings for Medical Call Center jobs include:
What job categories do people searching Medical Call Center jobs look for? The top searched job categories for Medical Call Center jobs are:
Medical Call Center jobs near you
Infographic showing various Medical Call Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 71% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,707 per year, or $16.2 per hour.
Medical Call Center

Medical Call Center

Global Channel Management

Helena, MT

Other

Posted 7 days ago

Job description

Medical Call Center

Helena, Montana, United States

$ 14.00 - 15.00 (US Dollar)

Medical Call Center needs 1 year medical insurance or medical office experience.

Medical Call Center requires:

Computer system experience with data entry and database documentation knowledge.

Call center or professional office experience.

Medical Call Center duties:

Gathers information, assesses caller needs, research and resolves inquiries and documents calls.

Provides clear and concise information regarding member eligibility status, passport provider change and member benefits.

Follows documented policies and procedures including call handling and escalations.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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