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Medical Call Center Jobs (NOW HIRING)

MedVanta

Medical Call Center Representative

Bethesda, MD · Hybrid

$18 - $20/hr

Medical Call Center Representative Job Category Administration Requisition Number MSKCA001831 Part-Time Hybrid Bethesda, MD 20817, USA Pay or shift range: $18 USD to $20 USD The estimated range is ...

Chapa-De

Medical Call Center Representative

Rocklin, CA

$23.20 - $25/hr

As a Medical Call Center Representative, you'll serve as a vital link between our patients and care teams, helping ensure patients receive timely, compassionate, and person-centered service. If you ...

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Chapa-De

Medical Call Center Representative

Auburn, CA · On-site

$23.20 - $25/hr

Come join the Call Center Team! Be the First Voice of Compassion - Connecting Patients to Care, the Chapa-De Way. Pay: $23.20-$25.00 Benefit Highlights: * Employer-paid Health Insurance (medical ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

High School Diploma or GED * 2+ years of experience in a call center &/or customer service environment, preferably in a medical setting/organization. * Proficient knowledge of medical terminology.

Chapa-De

Medical Call Center Representative

Auburn, CA

$23.20 - $25/hr

Come join the Call Center Team! Be the First Voice of Compassion - Connecting Patients to Care, the Chapa-De Way. Pay: $23.20-$25.00 Benefit Highlights: * Employer-paid Health Insurance (medical ...

Chapa-De

Medical Call Center Representative

Auburn, CA

$23.20 - $25/hr

Come join the Call Center Team! Be the First Voice of Compassion - Connecting Patients to Care, the Chapa-De Way. Pay: $23.20-$25.00 Benefit Highlights: * Employer-paid Health Insurance (medical ...

Rainbow Pediatric

Call Center Representative

Humboldt, TN · On-site

$14.50 - $18/hr

Medical Call Center Representative Duties and Responsibilities: Respond to incoming calls from patients who want to set up appointments, have queries about medical services or need health related ...

American Health Connection

Be Seen First

Medical Call Center Representative Remote

Beverly Hills, CA · Remote

$17/hr

Each PSR is assigned to a virtual medical call center team and receives customized training to support a medical health system client, like a hospital, medical center, multiple clinics, or a ...

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How much do medical call center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for medical call center in the United States is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.03 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

In a medical call center, typical roles do not pay $2,000 a day; such high daily earnings are usually associated with specialized medical professionals like surgeons, anesthesiologists, or high-level consultants. These roles require advanced certifications, extensive experience, and often involve high-stakes procedures or consulting work. Most call center positions offer hourly wages or salaries significantly below this amount.

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What is the highest paying call center job?

In a medical call center, supervisory or managerial roles such as Medical Call Center Manager or Director tend to be the highest paying positions, often earning significantly more than frontline agents. These roles typically require experience, leadership skills, and sometimes certifications, and they oversee operations, staff, and quality assurance.

What jobs pay $10,000 a month without a degree?

In a medical call center, high-paying roles such as senior customer service managers or specialized healthcare account managers can reach or exceed $10,000 per month, especially with experience and performance bonuses. These positions often require strong communication skills, healthcare knowledge, and sometimes certifications, but typically do not require a college degree.

What are the key skills and qualifications needed to thrive as a Medical Call Center Representative, and why are they important?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What does a medical call center do?

A medical call center handles patient inquiries, appointment scheduling, and provides health information or support. Staff typically use specialized software and may require healthcare or customer service training to assist callers effectively.

What are medical call center jobs?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.
More about Medical Call Center jobs
What cities are hiring for Medical Call Center jobs? Cities with the most Medical Call Center job openings:
What are the most commonly searched types of Medical Call Center jobs? The most popular types of Medical Call Center jobs are:
What states have the most Medical Call Center jobs? States with the most job openings for Medical Call Center jobs include:
What job categories do people searching Medical Call Center jobs look for? The top searched job categories for Medical Call Center jobs are:
Medical Call Center jobs near you
Infographic showing various Medical Call Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 71% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,707 per year, or $16.2 per hour.
Bilingual Medical Call Center Rep

Bilingual Medical Call Center Rep

CornerStone Staffing

Fort Worth, TX • On-site

$17 - $20/hr

Full-time

Posted yesterday

Job description

Are you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth?

Apply NOW! Don’t wait!

Job Title:BilingualMedical Call Center Rep

Job ID: 153669

Location:Fort Worth

Pay:$17 - $20/hr

Schedule:Monday – Friday, 8am-5pm

Duration:Temp 3-6 months

Job Description:Provides accurate, prompt and courteous service to all Health Plan members and providers in a fast-paced call center environment.

  • Ensure office procedures are followed
  • Document and update records
  • Make outbound calls to patients and members

Requirements:

  • Must have 6 months experience working in a call center environment OR 6 months of medical experience
  • Great Data Entry
  • Bilingual in Spanish
  • A positive attitude and a high standard of integrity
  • Enjoy working with people and providing customer service
  • Ability to maintain confidentiality
  • No visible tattoos or piercings
  • Must have high school diploma or GED
  • Sense of urgency – must be able to work in a fast paced environment

Hiring Process Includes:

  • Interview with Client
  • Drug testing
  • Background check
  • Clerical testing
  • Flu shot/TB test


By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy on our website.

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