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Medical Call Center Jobs in Wisconsin (NOW HIRING)

The Reserves Network Inc

Call Center

Glendale, WI

$20/hr

Call Center | $ 20 / hr. | Monday - Friday 8 am - 5 pm What Matters Most * Competitive Pay of $20 ... Medical, Dental, and Vision insurance * Paid time off and holidays * 401k * Employee Stock ...

UWHealth

Communication Center Representative

Madison, WI · On-site

$16 - $20.25/hr

Experience in a large automated call service center and familiarity with at least one form of call processing software Preferred * 1 year of experience in a medical, call center, or customer service ...

UW Health

Communication Center Representative

Madison, WI · On-site

$20.69 - $28.01/hr

Experience in a large automated call service center and familiarity with at least one form of call processing software Preferred * 1 year of experience in a medical, call center, or customer service ...

UW Health

Communication Center Representative

Madison, WI · On-site

$16 - $20.25/hr

Experience in a large automated call service center and familiarity with at least one form of call processing software Preferred * 1 year of experience in a medical, call center, or customer service ...

The Reserves Network

Call Center

Glendale, WI

$20/hr

Call Center | $ 20 / hr. | Monday - Friday 8 am - 5 pm What Matters Most * Competitive Pay of $20 ... Medical, Dental, and Vision insurance * Paid time off and holidays * 401k * Employee Stock ...

Menards

Full Time Call Center

Eau Claire, WI · On-site

$18.25/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

Menards, Inc.

Full Time Call Center

Eau Claire, WI · On-site

$18.25/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

Menard, Inc

Full Time Call Center

Eau Claire, WI

$18.25/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

UW Credit Union

Call Center Representative

Milwaukee, WI · On-site

$20.50/hr

Call Center Specialist Our Call Center (internally known as the Member Solutions Center) is growing ... Competitive Medical, Dental, and Vision plans, including domestic partner eligibility * Employee ...

Bath Concepts

Call Center - Rehasher

Milwaukee, WI · On-site

$15.75 - $19.75/hr

Call Center Representative Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · On-site

$20.50/hr

Call Center Representative ID 2026-6166 Location : City Wauwatosa Category Contact Center FTE 2.0 ... Competitive Medical, Dental, and Vision plans, including domestic partner eligibility * Employee ...

UW Credit Union

Call Center Representative

Madison, WI · On-site

$20.50/hr

Call Center Representative ID 2026-6165 Location : City Madison Category Contact Center FTE 2.0 ... Competitive Medical, Dental, and Vision plans, including domestic partner eligibility * Employee ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · Hybrid

$20.50/hr

Our Call Center (internally known as the Member Solutions Center) is growing, and we're seeking ... Competitive Medical, Dental, and Vision plans, including domestic partner eligibility * Employee ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · On-site

$20.50/hr

Overview Our Call Center (internally known as the Member Solutions Center) is growing, and we're ... Competitive Medical, Dental, and Vision plans, including domestic partner eligibility * Employee ...

UW Credit Union

Call Center Representative

Madison, WI · Hybrid

$20.50/hr

Overview Our Call Center (internally known as the Member Solutions Center) is growing, and we're ... Competitive Medical, Dental, and Vision plans, including domestic partner eligibility * Employee ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · Hybrid

$20.50/hr

Overview Our Call Center (internally known as the Member Solutions Center) is growing, and we're ... Competitive Medical, Dental, and Vision plans, including domestic partner eligibility * Employee ...

Bath Concepts

Call Center Representative

Milwaukee, WI · On-site

$15.75 - $19.75/hr

We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We have full-time positions available, and are looking for some amazing new talent. Duties include ...

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All JobsMedical Call Center JobsMedical Call Center Jobs in Wisconsin

Medical Call Center information

What is a medical call center?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are the key skills and qualifications needed to thrive as a medical call center representative?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What do medical call centers do?

Medical call centers handle patient inquiries, appointment scheduling, and provide information about healthcare services. Staff in these centers often use electronic health records and communication tools to assist patients efficiently and accurately.

What are the most commonly searched types of Medical Call Center jobs in Wisconsin?

The most popular types of Medical Call Center jobs in Wisconsin are:

What are popular job titles related to Medical Call Center jobs in Wisconsin?

For Medical Call Center jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Medical Call Center jobs in Wisconsin look for?

The top searched job categories for Medical Call Center jobs in Wisconsin are:

Medical Call Center jobs near you
Infographic showing various Medical Call Center job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Call Center

Glendale, WI

The Reserves Network Inc
Recruiting and Staffing Services • 10K+ employees
Learn more about The Reserves Network Incexternal

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Call Center | $20 /hr. | Monday – Friday 8 am – 5 pm
What Matters Most
  • Competitive Pay of $20 /hr. with room for growth
  • Schedule: Monday - Friday Monday - Friday 8 am – 5 pm
  • Location: Glendale, WI
  • Temporary for 5 weeks
  • Weekly Pay with direct deposit or pay card
  • When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program
Job Description
We are seeking a detail-oriented Call Center person for a temporary claim administrator in Glendale, WI.
Be a part of the team that administers Class Action lawsuit settlements.
Responsibilities:
  • Claim Processing – accurately and promptly.
  • Customer Service call center
  • Prepare communications and reports as requested.
  • Attend training and department programs/meetings.
Qualifications and Requirements:
  • High school diploma or equivalent
  • Previous customer service experience in a fast-paced environment with ability to switch from case accurately and effectively to case.
  • Solid math skills, able to accurately add, subtract, multiply, and divide whole numbers, fractions, and percentages.
  • Strong, fast, and accurate keyboarding and Excel capabilities requires.
  • Solid analytical skill to hear or read and/or interpret written and verbal claim and claim processing instructions and other communication.
Benefits and Perks:
  • $20/hr.
  • Medical, Dental, and Vision insurance
  • Paid time off and holidays
  • 401k
  • Employee Stock Ownership Plan (ESOP)
  • Opportunity for long-term employment
Your New Organization:
Our client executes best-in-class communication strategies that connect our clients to their target audience. Leveraging cutting-edge technology to reach individuals eligible for compensation in class action settlements or helping our non-profit and advocacy partners build grassroots fundraising campaigns. We value innovation, creativity, and collaboration.

Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base salary range for this position is $20/hr., excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.
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Reserves Network logo

About Reserves Network

Sourced by ZipRecruiter

The Reserves Network is more than a temporary staffing company. We are a leading provider of flexible staffing services, including temporary, temp-to-hire and direct hire placements to create Total Staffing Solutions. We take care of our people - our customers, the communities we serve and, of course, each other. This is what makes us different. This is what makes us great.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Fairview Park, OH, US

View All Reserves Network Jobs