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Synergy Call Center Jobs (NOW HIRING)

Synergy Health Partners MSO, LLC

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Medical Call Center Representative (Scheduling)

Troy, MI · On-site

$15 - $19/hr

Under limited supervision, the Call Center Representative (CCR) performs all duties related to ... Exceptional written and verbal communication and comprehension skills Company Description Synergy ...

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Call Center Representative

Kokomo, IN

$14.50 - $18.25/hr

Job Type Full-time Description Answers call center calls and Banno Chats providing account balances ... Systems, Aurora, Synergy and Cognos report functions. * Basic computer and keyboard skills ...

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How much do synergy call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for synergy call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Synergy Call Center job?

A Synergy Call Center job typically involves handling inbound and outbound calls to provide customer support, troubleshoot issues, or offer sales assistance. Employees in this role are responsible for delivering excellent customer service, resolving inquiries efficiently, and maintaining a professional demeanor. Strong communication skills and the ability to work in a fast-paced environment are essential. Some positions may also require data entry, technical support, or upselling services.

What are the key skills and qualifications needed to thrive in the Synergy Call Center position, and why are they important?

To thrive at Synergy Call Center, you need excellent communication skills, strong customer service abilities, and the ability to quickly solve problems, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is commonly required. Patience, resilience under pressure, and a team-oriented attitude are standout soft skills for the role. These abilities help ensure customer satisfaction, efficient workflow, and successful collaboration in a fast-paced call center environment.

What does a typical day look like for a representative at Synergy Call Center?

A typical day for a representative at Synergy Call Center involves managing incoming and outgoing calls, assisting customers with inquiries or issues, and documenting interactions within the company's CRM platform. Team members often collaborate with supervisors and specialized departments to resolve more complex situations and ensure seamless service. You may participate in daily team meetings for updates and training, which help maintain high service standards. This environment is fast-paced, supportive, and focused on providing positive customer experiences while fostering opportunities for personal skill development.
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Synergy Call Center jobs near you
Infographic showing various Synergy Call Center job openings in the United States as of May 2026, with employment types broken down into 6% Full Time, and 94% Part Time. Highlights an 20% Physical, 20% Hybrid, and 60% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Medical Call Center Representative (Scheduling)

Medical Call Center Representative (Scheduling)

Synergy Health Partners MSO, LLC

Troy, MI • On-site

$15 - $19/hr

Full-time

Medical, Dental, Vision

Posted 21 days ago

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Job description

Under limited supervision, the Call Center Representative (CCR) performs all duties related to scheduling appointment, registration of patient, including obtaining insurance information and verification of insurance coverage, demographics, and medical history. The CCR answers and manages multiplies phone lines in a courteous and friendly manner, direct calls and send messages to the appropriate person in the office, and handles high call volume, accurately and efficiently.

Job Duties:

  • Answer and direct telephone calls, greet callers in a friendly manner
  • Schedule and confirm patient appointments
  • Interview patients to complete documents, histories, and registration forms
  • Input insurance information
  • Verify insurance information
  • Receive and route messages and documents to appropriate staff
  • Transmit history forms and prescriptions (such as MRIs, prescriptions, and data sheets) by mail, email, or fax
  • Maintain physician schedules
  • Follow physician protocols

Basic Requirements:

  • High School diploma or equivalent
  • One year of clerical or customer-service experience (preferably in a medical office)
  • The ability to problem solve and troubleshoot issues as they arise
  • The ability to multitask and operate a multiline phone system and computer
  • Time-management skills

Preferred Qualifications:

  • One or more years of medical billing or call center experience
  • Ability to multitask as well as possess adequate organizations skills
  • Experience inputting insurance information, personal information, and patient medical records into an EHR/EMR system
  • Knowledge of medical terminology and medical abbreviations
  • Exceptional written and verbal communication and comprehension skills

Company Description

Synergy Health Partners is a healthcare management organization at the forefront of patient care. We work with our physicians, nurses, and other clinical staff to maintain the highest quality of care centered on patient-focused outcomes. With respect for the person and their health as the driving mindset behind our practice, we aim to provide cutting-edge compassionate treatment to each and every one of our patients. We partner with healthcare practices large and small and use over forty years of experience in medicine in the Metro Detroit area to ensure peace of mind to all of those in our care.
Synergy Health Partners is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.