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Synergy Call Center Jobs (NOW HIRING)

Physical Therapist

Mansfield, LA

$1.33K - $1.72K/wk

... Nursing Center and DeSoto Retirement in Mansfield, Louisiana. Why Join Us? At Synergy Care, we ... Angela Harper Call or Text: 405-985-9770 Email: angela.harper@synergycare.com

Physical Therapist

Mansfield, LA

$1.33K - $1.72K/wk

... Nursing Center and DeSoto Retirement in Mansfield, Louisiana. Why Join Us? At Synergy Care, we ... Angela Harper Call or Text: 405-985-9770 Email: angela.harper@synergycare.com Join a team that is ...

Physical Therapist

Mansfield, LA

$1.33K - $1.72K/wk

... Center and DeSoto Retirement in Mansfield, Louisiana. Why Join Us? At Synergy Care, we value our team and offer a strong benefits package designed to support your health, work-life balance, and ...

Physical Therapist

Mansfield, LA ยท On-site

$1.33K - $1.72K/wk

... Nursing Center and DeSoto Retirement in Mansfield, Louisiana. Why Join Us? At Synergy Care, we ... Angela Harper Call or Text: 405-985-9770 Email: angela.harper@synergycare.com Join a team that is ...

Physical Therapist

Mansfield, LA

$1.33K - $1.72K/wk

... Nursing Center and DeSoto Retirement in Mansfield, Louisiana. Why Join Us? At Synergy Care, we ... Angela Harper Call or Text: 405-985-9770 Email: angela.harper@synergycare.com Join a team that is ...

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How much do synergy call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for synergy call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Synergy Call Center job?

A Synergy Call Center job typically involves handling inbound and outbound calls to provide customer support, troubleshoot issues, or offer sales assistance. Employees in this role are responsible for delivering excellent customer service, resolving inquiries efficiently, and maintaining a professional demeanor. Strong communication skills and the ability to work in a fast-paced environment are essential. Some positions may also require data entry, technical support, or upselling services.

What are the key skills and qualifications needed to thrive in the Synergy Call Center position, and why are they important?

To thrive at Synergy Call Center, you need excellent communication skills, strong customer service abilities, and the ability to quickly solve problems, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is commonly required. Patience, resilience under pressure, and a team-oriented attitude are standout soft skills for the role. These abilities help ensure customer satisfaction, efficient workflow, and successful collaboration in a fast-paced call center environment.

What does a typical day look like for a representative at Synergy Call Center?

A typical day for a representative at Synergy Call Center involves managing incoming and outgoing calls, assisting customers with inquiries or issues, and documenting interactions within the company's CRM platform. Team members often collaborate with supervisors and specialized departments to resolve more complex situations and ensure seamless service. You may participate in daily team meetings for updates and training, which help maintain high service standards. This environment is fast-paced, supportive, and focused on providing positive customer experiences while fostering opportunities for personal skill development.
What are the most commonly searched types of Synergy Call Center jobs? The most popular types of Synergy Call Center jobs are:
What states have the most Synergy Call Center jobs? States with the most job openings for Synergy Call Center jobs include:
Infographic showing various Synergy Call Center job openings in the United States as of May 2026, with employment types broken down into 6% Full Time, and 94% Part Time. Highlights an 20% Physical, 20% Hybrid, and 60% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Support Center Representative

Support Center Representative

Altana Federal Credit Union

Billings, MT โ€ข On-site

$16.75 - $21.50/hr

Full-time

Posted 15 days ago


Job description

Join Altana and Help Us Deliver Meaningful Member Connections
At Altana, we're more than a financial institution-we're a purpose-driven organization committed to strengthening our communities and empowering our members. Guided by our CARES values-Connection, Altruistic, Revolutionary, Empowering, and Synergistic-we strive to create exceptional experiences through every interaction.
We're looking for a Support Center Representative who shares our passion for service and thrives in a collaborative, fast-paced environment.
Position Overview
As a Support Center Representative, you are often the first point of contact for our members. You play a critical role in building trust, solving problems, and creating meaningful connections through phone, digital, and online interactions. This position blends service excellence with operational accuracy, ensuring members feel supported, understood, and valued.
Key Responsibilities
Connection & Service Excellence
  • Answer inbound calls and assist members with questions, account needs, and fund transfers
  • Route calls to appropriate teams when specialized support is needed
  • Respond to online messages, voicemails, and digital inquiries with professionalism and care
Empowering Member Support
  • Conduct member research to resolve questions and issues effectively
  • Process mobile deposits, emails, and digital service requests
  • Support members by identifying needs and connecting them to the right solutions
Operational Excellence
  • Process and review daily and periodic reports with attention to detail
  • Maintain accuracy and efficiency across all transactions and systems
Collaboration & Synergy
  • Partner with teams across the organization to ensure seamless member experiences
  • Provide backup support for ITM Representatives as needed
  • Share knowledge and contribute to a positive, team-focused environment
Growth & Accountability
  • Stay current on Altana products, services, and policies
  • Follow all compliance, privacy, and regulatory guidelines
  • Attend required meetings and participate in ongoing training and development
  • Maintain dependable attendance and punctuality
What You Bring
Required Qualifications
  • High School Diploma or GED (preferred)
  • Minimum of 12 months of experience in a member or customer support function in a financial services institution, or directly related field
Knowledge, Skills & Abilities
  • Foundational understanding of call center or member service operations
  • Strong problem-solving skills with the ability to resolve a variety of member needs
  • Excellent written and verbal communication skills
  • Ability to handle sensitive and confidential information with professionalism
  • Comfort working independently while also contributing to a team
  • Proficiency with standard office technology (phones, computers, systems)
What Success Looks Like at Altana
  • You create meaningful connections with every member interaction
  • You act with an altruistic mindset, always putting members first
  • You embrace innovation and help improve how we serve
  • You empower members by providing knowledge and solutions
  • You contribute to a collaborative, synergistic team environment

Why You'll Love Working Here
At Altana, you're joining more than an organization-you're joining a community. We believe in caring for our team members the way we care for our members: with respect, support, and a genuine commitment to helping people thrive. Here, your work matters. Your voice matters. You matter.
If you're ready to grow, contribute, and make a meaningful impact on a team that puts people first every day, we'd love to meet you.