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Synergy Call Center Jobs in Texas (NOW HIRING)

Answernet Inc

National Sales Executive-REMOTE

El Paso, TX · On-site

$36K/yr

... Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet ... Position Overview Develop and demonstrate solutions for prospects seeking our call center services ...

UHS

Care Advocate Supervisor

Mcallen, TX · On-site

Previous call center management experience preferred. * Previous experience reviewing and analyzing ... Can see opportunities for synergy and integration where others can't * Can simplify complex ...

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$10

$16

$23

How much do synergy call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for synergy call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is a Synergy Call Center?

A Synergy Call Center job typically involves handling inbound and outbound calls to provide customer support, troubleshoot issues, or offer sales assistance. Employees in this role are responsible for delivering excellent customer service, resolving inquiries efficiently, and maintaining a professional demeanor. Strong communication skills and the ability to work in a fast-paced environment are essential. Some positions may also require data entry, technical support, or upselling services.

What does a typical day look like for a Synergy Call Center representative?

A typical day for a representative at Synergy Call Center involves managing incoming and outgoing calls, assisting customers with inquiries or issues, and documenting interactions within the company's CRM platform. Team members often collaborate with supervisors and specialized departments to resolve more complex situations and ensure seamless service. You may participate in daily team meetings for updates and training, which help maintain high service standards. This environment is fast-paced, supportive, and focused on providing positive customer experiences while fostering opportunities for personal skill development.

What are the key skills and qualifications needed to thrive in the Synergy Call Center position?

To thrive at Synergy Call Center, you need excellent communication skills, strong customer service abilities, and the ability to quickly solve problems, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is commonly required. Patience, resilience under pressure, and a team-oriented attitude are standout soft skills for the role. These abilities help ensure customer satisfaction, efficient workflow, and successful collaboration in a fast-paced call center environment.

What are the most commonly searched types of Synergy Call Center jobs in Texas?

The most popular types of Synergy Call Center jobs in Texas are:

What are popular job titles related to Synergy Call Center jobs in Texas?

For Synergy Call Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Synergy Call Center jobs in Texas look for?

The top searched job categories for Synergy Call Center jobs in Texas are:

Synergy Call Center jobs near you
Infographic showing various Synergy Call Center job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Remote Full time and Part time Call Center Agent

El Paso, TX • Remote

Cerida Investment Corp
See more jobs at Cerida Investment Corpexternal

$15/hr

Full-time, Part-time

Re-posted 4 days ago

Job description

Customer Service Agent – Remote

Job Type: Full-time and Part-time – Work from Home

Hours: Open availability 7 days

Salary:  $15.00

About AnswerNet 

AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.

Job Summary:

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Required Knowledge /Skills / Abilities / Qualifications:

Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training. 
Flexibility with scheduling and work hours 
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume call center experience

WAH Requirements:

PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.