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Entry Level Remote Call Center Jobs in Texas (NOW HIRING)

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type: Contract-to-Hire (3-4 month contract through Medix) Pay Rate: $16.80/hour Start Dates: August 3rd & ...

MDS Communications

Remote Call Center Agent

El Paso, TX · Remote

$15 - $16/hr

Texas Remote - TXEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

MCI Military Recruitment

$14/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Call Center Representative to join our team. In ...

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Entry Level Remote Call Center information

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$10

$16

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How much do entry level remote call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level remote call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is an entry level remote call center job?

Entry level remote call center jobs involve handling customer inquiries, complaints, and support requests over the phone or through digital channels from a home-based location. These roles typically require good communication skills, basic computer literacy, and the ability to work independently. Responsibilities often include answering calls, resolving customer issues, and documenting interactions. Entry level positions generally provide training, do not require prior call center experience, and offer flexible schedules.

What are the key skills and qualifications needed to thrive as an entry level remote call center representative?

To thrive as an Entry Level Remote Call Center Representative, you need strong verbal communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and ticketing platforms is frequently required. Excellent listening skills, patience, and the ability to work independently are standout soft skills for this role. These competencies are essential for providing efficient customer service, resolving issues remotely, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by entry level remote call center agents, and how can they be overcome?

Entry level remote call center agents often face challenges such as maintaining focus in a home environment, managing high call volumes, and handling difficult customer interactions without in-person support. To overcome these, it's important to create a dedicated workspace, follow a structured daily routine, and make use of company-provided training and resources. Frequent communication with your team and supervisor can also help you feel supported and connected, even when working remotely.

What is the difference between Entry Level Remote Call Center vs Customer Service Representative?

AspectEntry Level Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in call centers, telecommunication, retailWidespread across various industries including retail, healthcare, finance
Job FocusHandling inbound/outbound calls, customer inquiriesAssisting customers, resolving issues, providing product info

Both roles typically require similar credentials and are often remote, but the Entry Level Remote Call Center specifically emphasizes call handling in a home setting, while Customer Service Representatives may work in various environments and industries. The roles overlap significantly in skills and duties, making them closely related options for entry-level job seekers in customer support.

What are the most commonly searched types of Remote Call Center jobs in Texas?

The most popular types of Remote Call Center jobs in Texas are:

What are popular job titles related to Entry Level Remote Call Center jobs in Texas?

For Entry Level Remote Call Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Call Center jobs in Texas look for?

The top searched job categories for Entry Level Remote Call Center jobs in Texas are:

What cities in Texas are hiring for Entry Level Remote Call Center jobs?

Cities in Texas with the most Entry Level Remote Call Center job openings:

Entry Level Remote Call Center jobs near you
Infographic showing various Entry Level Remote Call Center job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Remote Call Center Representative

Pearland, TX • On-site, Remote

Medix
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Medixexternal

$15 - $16.80/hr

Full-time

Re-posted 21 days ago

Job description

Healthcare Call Center Representative
Fully Remote | Full-Time | Contract-to-Hire
Employment Type: Contract-to-Hire (3-4 month contract through Medix)
Pay Rate: $16.80/hour
Start Dates: August 3rd & September 14th
Location: Fully Remote
About the Role
We are seeking a Remote Healthcare Call Center Representative to join a Patient Access team supporting patients with appointment scheduling and general healthcare inquiries. This role serves as the first point of contact for patients and requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced, high-volume call center environment.
This opportunity is ideal for candidates who enjoy helping others, have healthcare customer service experience, and are comfortable working independently in a structured remote setting.
Responsibilities
  • Handle 40-80+ inbound patient calls daily in a high-volume contact center environment
  • Schedule, confirm, reschedule, and cancel patient appointments accurately
  • Assist patients with general questions and provide clear, professional support
  • Route calls appropriately to specialty departments or additional resources
  • Utilize Epic EMR to complete appointment scheduling and documentation
  • Follow established scheduling procedures, workflows, and quality standards
  • Maintain performance metrics related to call quality, accuracy, and productivity
  • Participate in coaching sessions, feedback discussions, and quality assurance reviews

Required Qualifications
  • High school diploma or equivalent (proof required)
  • Strong verbal communication and customer service skills
  • Ability to manage a high volume of calls while maintaining accuracy
  • Strong attention to detail and organizational skills
  • Ability to work independently in a remote environment

Preferred Qualifications
  • Bilingual in Spanish and English strongly encouraged
  • Previous healthcare scheduling or patient access experience
  • Experience working with Epic EMR
  • Prior call center experience

Training Requirements
  • 4 weeks of mandatory training
  • Monday-Friday, 8:00 AM-5:00 PM CST
  • No time off permitted during training
  • Camera must remain on during training sessions
  • Supervised call handling begins during Week 3
  • Ongoing coaching and quality reviews continue after training completion

Post-Training Schedule
Schedules are assigned based on business needs and may include:
  • 8:00 AM-5:00 PM CST
  • 9:00 AM-6:00 PM CST
  • 10:00 AM-7:00 PM CST
  • 11:00 AM-8:00 PM CST
  • 12:00 PM-9:00 PM CST

Weekend availability is required.
Remote Work Requirements
  • Minimum 50 Mbps high-speed internet connection
  • Hardwired Ethernet connection required (no Wi-Fi, hotspot, or satellite internet)
  • Quiet, professional workspace free from distractions and background noise
  • Dedicated desk/workstation setup
  • Ability to complete required IT and equipment questionnaires

Equipment Provided
  • Thin client terminal
  • Dual monitors
  • Keyboard and mouse
  • Webcam
  • Wired headset
  • Ethernet cable

Candidates must have backup personal equipment available in the event of delays, replacements, or technical issues with company-provided equipment.
Hiring Process
  • Internet speed verification
  • IT hardware questionnaire completion
  • Two professional references
  • One-round interview with Contact Center Leadership

Compliance Requirements
  • Education verification
  • Employment verification
  • Background check
  • Drug screening
  • Health screening

Why Consider This Opportunity?
  • Fully remote position with equipment provided
  • Contract-to-hire opportunity with potential long-term employment
  • Structured training program and ongoing support
  • Opportunity to grow within a healthcare organization
  • Gain valuable experience in patient access and healthcare operations

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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