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Call Center Representatives Jobs in Texas (NOW HIRING)

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness ...

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Call Center Representatives information

See Texas salary details

$10

$16

$23

How much do call center representatives jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call center representatives in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is the difference between Call Center Representatives vs Customer Service Representatives?

AspectCall Center RepresentativesCustomer Service Representatives
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large officesVarious settings including offices, retail, or remote
Industry UsageCommon in telecommunications, finance, retailWidespread across industries including retail, healthcare, tech
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Both roles involve assisting customers and require similar credentials. Call Center Representatives typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in diverse environments and handle a broader range of customer interactions. The roles often overlap but differ mainly in work setting and scope of customer engagement.

What do I need to be a call center representative?

To become a call center representative, you typically need a high school diploma or equivalent, strong communication skills, and the ability to handle customer inquiries professionally. Basic computer skills and familiarity with customer service software are also important, and some positions may require prior experience or specific certifications. The role often involves working in a fast-paced environment with flexible schedules.

What do you do as a call center representative?

A call center representative handles customer inquiries, provides information about products or services, and resolves issues over phone, email, or chat. They use communication skills and may utilize customer management software to document interactions and ensure customer satisfaction.

What are the most commonly searched types of Call Center Representatives jobs in Texas?

The most popular types of Call Center Representatives jobs in Texas are:

What are popular job titles related to Call Center Representatives jobs in Texas?

For Call Center Representatives jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Call Center Representatives jobs in Texas look for?

The top searched job categories for Call Center Representatives jobs in Texas are:

What cities in Texas are hiring for Call Center Representatives jobs?

Cities in Texas with the most Call Center Representatives job openings:

Call Center Representatives jobs near you
Infographic showing various Call Center Representatives job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Call Center Representatives Wanted

Universal Fidelity LP

Houston, TX • On-site

$15.25 - $19/hr

Other

Medical, Dental, Vision, Life

Re-posted 25 days ago

Job description

Job Opportunity: Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094

Full-Time Position Positions on site

Tuesday-Saturday 8am-6pm central time.  This is not a remote position.

We have entry level positions and a local commute. No collection experience is necessary! UFLP will provide continued development after training to ensure your success. Come build your resume with us!

Are you a problem-solver who loves talking to people? Are you dependable? Do you thrive in a fast-paced environment and enjoy helping others? We want you to join our team!

What You'll Be Doing:

  • Answering inbound calls and making outbound calls to assist customers with their inquiries or concerns.
  • Managing customer accounts, including processing payments and resolving billing issues.
  • Finding solutions for customer problems and escalating complex issues when necessary.
  • Maintaining accurate records of customer interactions and transactions.
  • Offering excellent customer service with a friendly and professional attitude.

What We're Looking For:

  • Excellent communication skills—both verbal and written.
  • A problem-solver with a positive, can-do attitude.
  • Ability to stay calm and focused during busy situations.
  • Previous experience in a call center or customer service role is a plus but not required!
  • Basic computer skills and a willingness to learn.
  • Background and drug test are required. (THC no included)

Why You’ll Love It Here:

  • Medical, Dental, Vision, Life Insurance and more!
  • Partner perks that offer discounts with over 4,000 merchants.
  • A fun and supportive team environment.
  • Opportunities for growth and advancement.
  • Luncheons and parties
  • Theme days, and monthly activities and contests
  • A job where your hard work truly makes a difference!

If you’re ready to bring your A-game to a role that offers both challenge and reward, apply now! We can’t wait to meet you!

Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!

Find us on Facebook and LinkedIn!

Apply