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Inbound Call Center Jobs in Texas (NOW HIRING)

Branch 51

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Call Center Customer Service Representative

Leander, TX · On-site

$18/hr

ASAP We are seeking reliable and customer-focused Call Center Customer Service Representatives to join a high-volume inbound call center for a firearm distribution company in Leander, TX. This role ...

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Call Center Specialist

North Richland Hills, TX · On-site

$17/hr

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: * A welcoming voice with an upbeat tone * Strong ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Texas

Inbound Call Center information

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$11

$16

$21

How much do inbound call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for inbound call center in Texas is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.02 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

How can I make $2000 a week working from home?

In an inbound call center role, earning $2000 a week typically requires working full-time hours, often 40 or more hours, and may involve commission or performance bonuses. Developing strong communication skills, familiarity with customer service tools, and consistent productivity can help increase earnings, but high weekly income depends on the company's pay structure and your experience level.

What jobs pay 4000 a week without a degree?

In an inbound call center role, earning $4,000 a week typically requires advanced experience, high sales performance, or supervisory responsibilities, as standard pay rates are usually lower. High earnings may be achieved through commission-based incentives, especially in sales-focused positions, but such income levels are uncommon without specialized skills or management roles.

What is an inbound call center role?

An inbound call center role involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. Employees in this role need good communication skills, patience, and familiarity with call center software or customer service protocols.

What are some common challenges faced by inbound call center agents, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is the highest paying call center job?

In inbound call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline agents. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee team performance and operations. Compensation varies by company and location but generally includes higher salaries and additional benefits.

What are inbound call center jobs?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are the most commonly searched types of Inbound Call Center jobs in Texas? The most popular types of Inbound Call Center jobs in Texas are:
What are popular job titles related to Inbound Call Center jobs in Texas? For Inbound Call Center jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Inbound Call Center jobs in Texas look for? The top searched job categories for Inbound Call Center jobs in Texas are:
What cities in Texas are hiring for Inbound Call Center jobs? Cities in Texas with the most Inbound Call Center job openings:
Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Texas as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, 3% Temporary, and 3% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $33,587 per year, or $16.1 per hour.

Licensed Insurance Agent - Inbound Call Center

SENIOR TRUST LIFE LLC

Houston, TX • On-site

$20 - $30/hr

Full-time

Medical, Life

Posted 14 days ago

Job description


Location: Houston, TX – In-Person 
Job Type: Full-Time, W2 
Position Earning Potential: $20/Hour Base + Competitive Commission + Performance Bonuses 
Expected Start Date: ASAP / Immediate Hiring
Are you a driven, licensed insurance professional who thrives in a fast-paced sales environment? Do you love the thrill of closing deals but want the security of a guaranteed hourly base and warm inbound leads?
We are expanding rapidly heading into the summer months and are seeking financially motivated independent agents ready to take their income to the next level. This is a high-volume, inbound call center role focused on needs-based selling—no cold calling required.

What We Offer
  • Solid Financial Foundation: $20.00/hour guaranteed base pay.
  • Uncapped Earning Potential: Competitive commission structure plus regular, sales-goal-based bonuses.
  • Guaranteed Hours: Stable 40-hour work weeks with overtime opportunities available as sales goals dictate.
  • Growth & Advancement: As a fast-growing company, we prioritize promoting from within. While this W2 position does not offer benefits at this time, we are actively looking into implementing a benefits package in the future as we scale.
  • Warm Leads & Resources: Full training provided on our systems, carrier products, and high-conversion inbound pipelines.
Key Responsibilities
  • Inbound Sales Excellence: Handle a high volume of inbound calls, utilizing needs-based selling techniques to match clients with the right coverage while delivering fantastic customer service.
  • End-to-End Account Management: Take ownership of the client journey. You will responsibly manage client accounts from the initial online application submission all the way until the contract is fully inforce.
  • Tech Proficiency: Maintain high proficiency navigating phone systems and computer software to accurately execute and submit online applications.
  • Quality Production: Focus on producing high-quality work, ensuring compliance, accuracy, and strong client retention.
Job Requirements
  • Active Licensing (Strictly Required): Must hold a current General Lines – Life, Health, Accident, and HMO insurance license in the state of Texas.
  • Experience: Proven sales experience with a track record of meeting or exceeding targets. Basic customer service experience is highly valued.
  • Mindset: Financially motivated, self-disciplined, and possess a strong work ethic.
  • Availability: Ready to start immediately and work on-site full-time (40 hours/week).
Apply Today!
If you are ready to leverage your Texas license into a high-paying, stable career with massive upside, we want to hear from you today.
We are an equal opportunity employer.