ZipRecruiter

Log In

1

Inbound Call Center Jobs in Austin, TX (NOW HIRING)

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles. The Call Center Buyer negotiates pricing, secures vehicle purchases, and ...

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles. The Call Center Buyer negotiates pricing, secures vehicle purchases, and ...

Windsor America

Call Center Manager

Lockhart, TX · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee daily call center operations, including inbound calls, dispatch coordination, and appointment scheduling. * Monitor call quality, customer service metrics, and team performance to drive ...

Aveanna Healthcare

Patient Support Representative

Austin, TX · On-site

$21/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Inbound Call Center Representative Start Date: 09/14/26 Starting Pay: $21/HR *Must be fluent in Spanish and English* *Must be available to work in-office Monday-Friday from 8-5pm CST As an ...

Staffing

Be Seen First

Customer Service Representative (Call Center)

Austin, TX · On-site

$19 - $19.50/hr

Handle inbound and outbound customer interactions via phone, email, and chat * Resolve customer ... At least 1+ year of call center experience preferred * Minimum 1 year tenure in each of the last 3 ...

New

BCforward

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

Biz Voice Boost

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated and motivated Call Center Agent to join our dynamic team. In this role, you will be the frontline ...

BCforward

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

BCforward

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

BCforward

Call Center

Austin, TX

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

next page

Showing results 1-20

All JobsInbound Call Center JobsInbound Call Center Jobs in Austin, TX

Inbound Call Center information

See Austin, TX salary details

$12

$17

$22

How much do inbound call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for inbound call center in Austin, TX is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What are the most commonly searched types of Inbound Call Center jobs in Austin, TX?

The most popular types of Inbound Call Center jobs in Austin, TX are:

What are popular job titles related to Inbound Call Center jobs in Austin, TX?

For Inbound Call Center jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Austin, TX look for?

The top searched job categories for Inbound Call Center jobs in Austin, TX are:

What cities near Austin, TX are hiring for Inbound Call Center jobs?

Cities near Austin, TX with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Austin, TX as of August 2026, with employment types broken down into 85% Full Time, 4% Part Time, 4% Temporary, and 7% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $35,734 per year, or $17.2 per hour.

Call Center

Snyder's Certified Auto & Truck Parts

Del Valle, TX

$16/hr

Full-time

Re-posted 12 days ago

Job description

Call Center Buyer (Inside Vehicle Buyer)

Location: Austin, TX
Department: Call Center Operations
Compensation: Commission-Based ($16 per Vehicle Purchased)

Position Overview

We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles.

The Call Center Buyer negotiates pricing, secures vehicle purchases, and coordinates with internal teams to ensure a smooth pickup and intake process. This role is performance-based and ideal for individuals who are confident on the phone, goal-oriented, and motivated by commission-based earnings.

Key Responsibilities
  • Handle inbound and outbound calls from potential vehicle sellers.
  • Negotiate vehicle purchase prices within company-approved guidelines.
  • Accurately document seller and vehicle information in CRM systems.
  • Coordinate with Fleet and Dispatch teams to schedule vehicle pickups.
  • Ensure compliance with company pricing policies and acquisition standards.
  • Maintain professional and courteous communication at all times.
  • Meet or exceed weekly vehicle acquisition targets.
Qualifications
  • Previous sales, call center, or negotiation experience preferred.
  • Strong verbal communication and persuasion skills.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Basic computer proficiency (CRM systems, Microsoft Teams, data entry).
  • Ability to follow structured pricing guidelines and company procedures.
  • Self-motivated with a strong work ethic.
Compensation
  • Commission-Based Pay: $16 per vehicle purchased.
  • Unlimited earning potential based on performance.
  • Weekly payroll schedule.
Work Environment
  • Office-based call center environment.
  • Structured schedule.
  • Direct reporting to Call Center Manager.
  • Team-oriented but individually performance-driven.
Why Join Us?
  • Be part of the foundational team of a growing centralized buying operation.
  • Clear performance expectations and measurable earning potential.
  • Supportive management and structured processes.
  • Opportunity for growth as additional facilities are integrated into the call center model.

Apply