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Amazon Call Center Jobs in Austin, TX (NOW HIRING)

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center Operations Compensation: Commission-Based ($16 per Vehicle Purchased) Position Overview We are ...

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center Operations Compensation: Commission-Based ($16 per Vehicle Purchased) Position Overview We are ...

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated and motivated Call Center Agent to join our dynamic team. In this role, you will be the frontline ...

Call Center Representative Location: Austin TX 78727 Duration: 10+ Months Contract Pay Rate: $20/hr on W2 Skills Description Six months high volume inbound contact center experience within the last ...

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

Call Center Representative

Austin, TX · On-site

$18 - $20/hr

Call Center Representative Worksite: Austin, TX Duration: 10+ months with possible extension Start Date: 10/05/2026 Pay Rate: $20.00/hour on W2 Must be available for any 8-hour shift from 7 am to 7 ...

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Additional Information : Health - Local ...

Call Center Representative

Austin, TX · On-site

$3.7K - $4.3K/mo

Job Summary We are seeking a motivated and sales-focused Call Center Representative to connect with prospective and existing customers, identify their needs, and promote relevant products and ...

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

... or call center experience required Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid Program and third party liability. Local Candidates Only; " Intermediate computer skills Excellent ...

Call Center Agent

Austin, TX

$14.75 - $19.50/hr

... or call center experience required Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid Program and third party liability. Local Candidates Only; " Intermediate computer skills Excellent ...

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

... or call center experience required Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid Program and third party liability. Local Candidates Only; " Intermediate computer skills Excellent ...

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Amazon Call Center information

See Austin, TX salary details

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How much do amazon call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for amazon call center in Austin, TX is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.12 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What cities near Austin, TX are hiring for Amazon Call Center jobs?

Cities near Austin, TX with the most Amazon Call Center job openings:

Infographic showing various Amazon Call Center job openings in Austin, TX as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $35,160 per year, or $16.9 per hour.

$16/hr

Full-time

Re-posted 28 days ago


Job description

Call Center Buyer (Inside Vehicle Buyer)

Location: Austin, TX
Department: Call Center Operations
Compensation: Commission-Based ($16 per Vehicle Purchased)


Position Overview

We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles.

The Call Center Buyer negotiates pricing, secures vehicle purchases, and coordinates with internal teams to ensure a smooth pickup and intake process. This role is performance-based and ideal for individuals who are confident on the phone, goal-oriented, and motivated by commission-based earnings.


Key Responsibilities
  • Handle inbound and outbound calls from potential vehicle sellers.
  • Negotiate vehicle purchase prices within company-approved guidelines.
  • Accurately document seller and vehicle information in CRM systems.
  • Coordinate with Fleet and Dispatch teams to schedule vehicle pickups.
  • Ensure compliance with company pricing policies and acquisition standards.
  • Maintain professional and courteous communication at all times.
  • Meet or exceed weekly vehicle acquisition targets.

Qualifications
  • Previous sales, call center, or negotiation experience preferred.
  • Strong verbal communication and persuasion skills.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Basic computer proficiency (CRM systems, Microsoft Teams, data entry).
  • Ability to follow structured pricing guidelines and company procedures.
  • Self-motivated with a strong work ethic.

Compensation
  • Commission-Based Pay: $16 per vehicle purchased.
  • Unlimited earning potential based on performance.
  • Weekly payroll schedule.

Work Environment
  • Office-based call center environment.
  • Structured schedule.
  • Direct reporting to Call Center Manager.
  • Team-oriented but individually performance-driven.

Why Join Us?
  • Be part of the foundational team of a growing centralized buying operation.
  • Clear performance expectations and measurable earning potential.
  • Supportive management and structured processes.
  • Opportunity for growth as additional facilities are integrated into the call center model.