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Trainee Synergy Call Center Jobs (NOW HIRING)

Job Summary The Call Center Coordinator is responsible for managing a high volume of incoming and ... Experience using Synergy EMR and/or other Electronic Medical Record databases is a plus. Job Type ...

Call Center Trainer - WI Admin Support Worker Villa Rica, GA, US 30+ days ago Requisition ID: 2525 ... Monitor trainee progress and provide coaching and feedback. * Observe calls and workflows to ...

Coaching & Support · Monitor trainee progress and provide coaching and feedback. · Observe calls ... a call center, customer service, operations, or related environment. · 1+ year in training ...

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Monitor and assess trainee progress, providing constructive feedback and additional support as ...

Monitor and assess trainee progress, providing constructive feedback and additional support as ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

Monitor and assess trainee progress, providing constructive feedback and additional support as ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Monitor and assess trainee progress, providing constructive feedback and additional support as ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Trainees are required to attend each day of training, actively participate, and pass a series of ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...

Trainees are required to attend each day of training, actively participate, and pass a series of ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...

Trainees are required to attend each day of training, actively participate, and pass a series of ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...

Serve as the 'chief morale officer' of the Call Center, establishing an environment that is not only professional but fosters teamwork and synergy. * Create and manage ongoing team morale programs in ...

Designs and implements procedures to evaluate progress and performance of trainees to determine the ... Maintains metrics benchmarking and continuous process improvement reporting for call center ...

Designs and implements procedures to evaluate progress and performance of trainees to determine the ... Maintains metrics benchmarking and continuous process improvement reporting for call center ...

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Trainee Synergy Call Center information

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$25.5K

$43.5K

$63.5K

How much do trainee synergy call center jobs pay per year?

As of Sep 5, 2026, the average yearly pay for trainee synergy call center in the United States is $43,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Trainee Synergy Call Center jobs?

Cities with the most Trainee Synergy Call Center job openings:

What are the most commonly searched types of Synergy Call Center jobs?

The most popular types of Synergy Call Center jobs are:

What states have the most Trainee Synergy Call Center jobs?

States with the most job openings for Trainee Synergy Call Center jobs include:

Infographic showing various Trainee Synergy Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,530 per year, or $20.9 per hour.

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Job Summary

The Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly.

The position requires excellent communication, customer service, critical-thinking, and multitasking skills.

Key Responsibilities

? Receive high volume of inbound calls as well as make outbound calls to existing patients.
? Ensure screening all calls to quickly identify the caller?s needs and efficiently provide the
most effective solutions.
? Effectively use critical thinking skills to solve problems for callers (patients, hospital staff,
PCP office staff....) while consistently using the highest level of customer service;
troubleshoot any urgent calls and situations.
? Follow communication ?scripts? when handling different topics.
? Proactively gain and maintain a full understanding of Tarlani?s portfolio of products and
services.
? Create and maintain a patient satisfaction log (feedback ? complaints, compliments).
? Maintain positive attitude and empathy when working with colleagues and patients.
? Create/maintain a log for calls received and categorize them based on the nature of the calls.
? In collaboration with the IT department, gather data, prepare call center dashboard (report)
and present it to the line manager.
? Ensure Call Center compliance with Tarlani policies and procedures.
? Ensure that all requests for services are responded to in an appropriate and timely manner.
? Attend and participate in all in-service training as necessary.
? Comply with all Company policies and procedures as applicable.
? Other duties as assigned.

Position Details

Years of Experience
? Minimum of two years of experience as a Call Center Coordinator preferred.
? Two (2) years? experience in a healthcare setting OR BA Degree from accredited university in a
health-related field; plus, one (1) year experience in a healthcare setting is preferred.

Other requirements

? Bilingual English/Spanish preferred.
? Strong phone and verbal communication skills with active listening.
? Proficiency in MS Office packages.
? Strong ability to multi-task, set priorities and manage time effectively.
? Superb customer service skills ? ability to handle diverse customers.
? Able to exercise independent judgment and initiative.
? Work with minimum supervision.
? Experience using Synergy EMR and/or other Electronic Medical Record databases is a plus.

Job Type: Full-time
Pay: $21.00?$25.00 per hour

Schedule

  • 8-hour shift

  • Day shift

  • Evening shift

  • Weekends as needed

Benefits

  • 401(k)

  • Dental insurance

  • Employee assistance program

  • Health insurance

  • Paid time off

  • Vision insurance