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Evening Synergy Call Center Jobs (NOW HIRING)

TARLANI Healthcare

Call Center Coordinator

Montrose, CA

$21 - $25/hr

Experience using Synergy EMR and/or other Electronic Medical Record databases is a plus. Job Type ... Evening shift * Weekends as needed Benefits * 401(k) * Dental insurance * Employee assistance ...

New

thryvlgbt

Call Center Evening

Atlanta, GA

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Some weekend or evening shifts may be required. The work environment is a professional office ...

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning & Evening Shifts Available About Us With over 25 years in business, Luxury Bath is a leader in the ...

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Evening Synergy Call Center information

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How much do evening synergy call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for evening synergy call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents working the evening shift at a Synergy Call Center, and how can they be managed?

Agents working the evening shift at a Synergy Call Center often encounter challenges such as managing fatigue, handling high call volumes during peak evening hours, and addressing escalated customer concerns that may have built up throughout the day. To manage these challenges, it's important to maintain strong communication with team leads, utilize available support resources, and take regular short breaks to stay alert and focused. Additionally, evening teams often rely on close collaboration and information sharing to ensure smooth handoffs from daytime shifts and to resolve complex customer issues efficiently.

What is the difference between Evening Synergy Call Center vs Customer Service Representative?

AspectEvening Synergy Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent, training providedHigh school diploma or equivalent, training provided
Work EnvironmentCall center setting, evening shiftsOffice or remote, various shifts including evenings
Industry UsageCustomer support, telecommunication, salesCustomer support across multiple industries
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

The Evening Synergy Call Center and Customer Service Representative roles both involve customer interaction and require similar credentials. The main difference lies in the work environment and shift timing, with the call center focusing on evening shifts in a dedicated setting, while customer service reps may work in various environments and shifts. Both roles are essential in customer support and sales industries.

What is an evening Synergy Call Center?

An Evening Synergy Call Center is a customer support or service center that operates during evening hours, often to provide assistance outside of standard business times. These centers handle inbound and outbound calls, addressing customer inquiries, technical support needs, or sales, depending on the business. The term 'synergy' in this context suggests a collaborative approach among team members to efficiently resolve customer issues and enhance service quality. Evening shifts are critical for serving customers in different time zones or those who require after-hours support. Employees in these roles need strong communication skills and the ability to work well in a team environment.

What are the key skills and qualifications needed to thrive as an evening Synergy Call Center representative?

To thrive as an Evening Synergy Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and data entry tools is common. Outstanding interpersonal skills, patience, and the ability to stay calm under pressure help you excel in assisting customers during evening shifts. These skills ensure efficient issue resolution, positive customer experiences, and effective team collaboration during non-standard hours.
What cities are hiring for Evening Synergy Call Center jobs? Cities with the most Evening Synergy Call Center job openings:
What are the most commonly searched types of Synergy Call Center jobs? The most popular types of Synergy Call Center jobs are:
What states have the most Evening Synergy Call Center jobs? States with the most job openings for Evening Synergy Call Center jobs include:
Evening Synergy Call Center jobs near you

Call Center Coordinator

Millennium Healthcare Services, Inc.

Montrose, CA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Job Summary

The Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly.

The position requires excellent communication, customer service, critical-thinking, and multitasking skills.

Key Responsibilities

? Receive high volume of inbound calls as well as make outbound calls to existing patients.
? Ensure screening all calls to quickly identify the caller?s needs and efficiently provide the
most effective solutions.
? Effectively use critical thinking skills to solve problems for callers (patients, hospital staff,
PCP office staff....) while consistently using the highest level of customer service;
troubleshoot any urgent calls and situations.
? Follow communication ?scripts? when handling different topics.
? Proactively gain and maintain a full understanding of Tarlani?s portfolio of products and
services.
? Create and maintain a patient satisfaction log (feedback ? complaints, compliments).
? Maintain positive attitude and empathy when working with colleagues and patients.
? Create/maintain a log for calls received and categorize them based on the nature of the calls.
? In collaboration with the IT department, gather data, prepare call center dashboard (report)
and present it to the line manager.
? Ensure Call Center compliance with Tarlani policies and procedures.
? Ensure that all requests for services are responded to in an appropriate and timely manner.
? Attend and participate in all in-service training as necessary.
? Comply with all Company policies and procedures as applicable.
? Other duties as assigned.

Position Details

Years of Experience
? Minimum of two years of experience as a Call Center Coordinator preferred.
? Two (2) years? experience in a healthcare setting OR BA Degree from accredited university in a
health-related field; plus, one (1) year experience in a healthcare setting is preferred.

Other requirements

? Bilingual English/Spanish preferred.
? Strong phone and verbal communication skills with active listening.
? Proficiency in MS Office packages.
? Strong ability to multi-task, set priorities and manage time effectively.
? Superb customer service skills ? ability to handle diverse customers.
? Able to exercise independent judgment and initiative.
? Work with minimum supervision.
? Experience using Synergy EMR and/or other Electronic Medical Record databases is a plus.

Job Type: Full-time
Pay: $21.00?$25.00 per hour

Schedule

  • 8-hour shift

  • Day shift

  • Evening shift

  • Weekends as needed

Benefits

  • 401(k)

  • Dental insurance

  • Employee assistance program

  • Health insurance

  • Paid time off

  • Vision insurance

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