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Evening Synergy Call Center Jobs in Raleigh, NC (NOW HIRING)

prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$13 - $15.50/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$13 - $15.50/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$13 - $15.50/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

Prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$16.70/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

All JobsEvening Synergy Call Center JobsEvening Synergy Call Center Jobs in Raleigh, NC

Evening Synergy Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do evening synergy call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for evening synergy call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is an evening Synergy Call Center?

An Evening Synergy Call Center is a customer support or service center that operates during evening hours, often to provide assistance outside of standard business times. These centers handle inbound and outbound calls, addressing customer inquiries, technical support needs, or sales, depending on the business. The term 'synergy' in this context suggests a collaborative approach among team members to efficiently resolve customer issues and enhance service quality. Evening shifts are critical for serving customers in different time zones or those who require after-hours support. Employees in these roles need strong communication skills and the ability to work well in a team environment.

What are the key skills and qualifications needed to thrive as an evening Synergy Call Center representative?

To thrive as an Evening Synergy Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and data entry tools is common. Outstanding interpersonal skills, patience, and the ability to stay calm under pressure help you excel in assisting customers during evening shifts. These skills ensure efficient issue resolution, positive customer experiences, and effective team collaboration during non-standard hours.

What are some common challenges faced by agents working the evening shift at a Synergy Call Center, and how can they be managed?

Agents working the evening shift at a Synergy Call Center often encounter challenges such as managing fatigue, handling high call volumes during peak evening hours, and addressing escalated customer concerns that may have built up throughout the day. To manage these challenges, it's important to maintain strong communication with team leads, utilize available support resources, and take regular short breaks to stay alert and focused. Additionally, evening teams often rely on close collaboration and information sharing to ensure smooth handoffs from daytime shifts and to resolve complex customer issues efficiently.

What is the difference between Evening Synergy Call Center vs Customer Service Representative?

AspectEvening Synergy Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent, training providedHigh school diploma or equivalent, training provided
Work EnvironmentCall center setting, evening shiftsOffice or remote, various shifts including evenings
Industry UsageCustomer support, telecommunication, salesCustomer support across multiple industries
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

The Evening Synergy Call Center and Customer Service Representative roles both involve customer interaction and require similar credentials. The main difference lies in the work environment and shift timing, with the call center focusing on evening shifts in a dedicated setting, while customer service reps may work in various environments and shifts. Both roles are essential in customer support and sales industries.

Can I get an evening synergy call center job with no experience?

An evening synergy call center job typically requires basic communication skills and a customer service mindset; prior experience is often not mandatory. Many call centers provide training for new employees, making it possible to start without previous experience. Strong computer skills and a flexible schedule are beneficial for this role.

What hours do evening synergy call center agents work?

Evening Synergy Call Center agents typically work during evening hours, often from around 4 or 5 PM to 10 or 11 PM, depending on the company's schedule. These roles usually require availability during non-standard hours to handle customer support or sales calls in the evening shift.

What are the most commonly searched types of Synergy Call Center jobs in Raleigh, NC?

The most popular types of Synergy Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Evening Synergy Call Center jobs?

Cities near Raleigh, NC with the most Evening Synergy Call Center job openings:

Evening Synergy Call Center jobs near you

Bilingual Scheduling Center Agent

Aspen Dental

Rolesville, NC • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

668th of 894 rated healthcare providers

Job description

Aspen Dental has over 1000 locations that are focused on providing dental services to all patients. We focus on breaking down the barriers that make it hard for patients to keep up with their dental health, affordability, transparency, and access.  

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.  

We have full-time and part-time positions available. Virtual training classes begin soon, don’t miss your opportunity to say YES to a career with Aspen Dental and make an impact on people’s lives. Most importantly, you’ll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patients do the same. 

Job Duties: 

  • Work with patients to schedule appointments, as the first point of contact for new patients calling to book an appointment or learn about Aspen Dental services,  

  • Answer inbound calls in a high-volume environment, while compassionately handling questions/concerns 

  • Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments. Focus on appointment acceptance and customer care to reach individual and call center goals.  

  • Additional duties as assigned by the Call Center Leadership team 

Job Requirements: 

  • High School Diploma or equivalent required 

  • Must be professionally proficient in both English and Spanish 

  • 1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred  

  • Desire to succeed in a fast-paced, goal and consumer driven environment  

  • Communication skills, with the ability to speak clearly and professionally  

  • Tech-savvy - Ability to navigate provided technology efficiently 

  • Must have Cable/Fiber connect internet, with ability to hardwire the internet within 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload 

  • Must have a quiet, HIPPA compliant, private workspace   

  • Some evening and weekend scheduling availability required 

Compensation and Benefits:  

  • Pay rate: $17.00/per hour, plus eligibility for performance-based bonuses paid monthly and pay rate increases at 90 and 180 days.   

  • Various full and part-time shifts available 

  • Comprehensive Health, Dental and Vision insurance offerings 

  • Paid time off 

  • 401K – with generous company match  

Apply today for immediate consideration and begin your career journey with Aspen Dental!  


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