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Medical Call Center Jobs in Georgia (NOW HIRING)

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

Experience in a call center, medical office, or customer service environment preferred Familiarity with healthcare systems such as ModMed/EMA preferred Experience with Availity, Cigna, and UHC ...

Med-Hire

Medical Sales and CSR

Alpharetta, GA · On-site

$16.25 - $20.50/hr

Company Description PRN Atlanta staffing is accepting resumes for a position in a medical call center. RECENT EXPERIENCE IN A MEDICAL PRACTICE IS REQUIRED FOR THIS POSITION Bilingual Spanish is a big ...

Med-Hire

Medical Sales and CSR

Alpharetta, GA

$16.25 - $20.50/hr

PRN Atlanta staffing is accepting resumes for a position in a medical call center. RECENT EXPERIENCE IN A MEDICAL PRACTICE IS REQUIRED FOR THIS POSITION Bilingual Spanish is a big plus Answer ...

General Call Center | Full-Time

Call Center Agent

Pembroke, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

General Call Center | Full-Time

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

General Call Center | Full-Time

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

thryvlgbt

Call Center Manager

Atlanta, GA · On-site

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

thryvlgbt

Call Center Evening

Atlanta, GA

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

MIDTOWN OBGYN

Call Center Representative

Columbus, GA · On-site

$12.75 - $15.75/hr

... with medical terminology is a plus. - Multilingual capabilities are advantageous. - Prior ... in a call center or customer service role is beneficial. - Excellent communication skills, both ...

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Medical Call Center information

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How much do medical call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for medical call center in Georgia is $12.61, according to ZipRecruiter salary data. Most workers in this role earn between $11.60 and $14.03 per hour, depending on experience, location, and employer.

What is a medical call center?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are the key skills and qualifications needed to thrive as a medical call center representative?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What do medical call centers do?

Medical call centers handle patient inquiries, appointment scheduling, and provide information about healthcare services. Staff in these centers often use electronic health records and communication tools to assist patients efficiently and accurately.

What are the most commonly searched types of Medical Call Center jobs in Georgia?

The most popular types of Medical Call Center jobs in Georgia are:

What are popular job titles related to Medical Call Center jobs in Georgia?

For Medical Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Medical Call Center jobs in Georgia look for?

The top searched job categories for Medical Call Center jobs in Georgia are:

What cities in Georgia are hiring for Medical Call Center jobs?

Cities in Georgia with the most Medical Call Center job openings:

Medical Call Center jobs near you
Infographic showing various Medical Call Center job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $26,226 per year, or $12.6 per hour.

Medical Call Center Representative

Atlanta, GA • On-site

Advanced ENT & Allergy
11 - 50 employees
Learn more about Advanced ENT & Allergyexternal

$15.50 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

For over 20 years, Advanced Ear, Nose, Throat and Allergy has provided top-notch otolaryngological care to the Atlanta community. In an effort to meet the needs of our patients, we are seeking a compassionate individual to assist with incoming patient phone calls throughout the day, helping to deliver a high level of service to the people entrusting us with their care. This person will be expected to answer all incoming calls promptly and courteously. As the first point of contact for many people calling in, it is important that this person have excellent customer service skills. If you think you would be a good fit, please apply!

Responsibilities:

  • Answer multi-line phone
  • Patient registration
  • Schedule appointments
  • Respond to general inquiries
  • Escalate patient issues appropriately
  • Represent the business in a positive and professional manner
  • Protect patient confidentiality
  • Cover front desk as needed
  • Other duties as needed

Requirements

  • High School Diploma or equivalent
  • Customer Service Skills
  • Attention to detail
  • High level of accuracy
  • Microsoft Office
  • Reliable Transportation
  • EMR experience a plus
  • Previous medical experience a plus

Benefits

  • Basic health insurance premium paid for employee in full after 2 full months of employment
  • Dental and vision insurance options
  • Paid holidays
  • PTO (accrual basis)
  • 401k, LTD, and life insurance options

Apply