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Part Time Call Center Representative Jobs in Boston, MA

Metro Medical

Part Time Call Center Agent

Chelmsford, MA · On-site

$20/hr

Part-Time Call Center Agent Location: Chelmsford, MA Metro Medica is seeking dedicated and detail-oriented Part-Time Call Center Agent to join our rapidly growing team. In this vital role, you'll ...

Metro Medical

Call Center Agent

Chelmsford, MA · On-site

$20/hr

Part-Time Call Center Agent Location: Chelmsford, MA Metro Medica is seeking dedicated and detail-oriented Part-Time Call Center Agent to join our rapidly growing team. In this vital role, you'll ...

Old Colony YMCA

Welcome Center Representative

Stoughton, MA · On-site

$17 - $21.25/hr

As a Welcome Center Representative, you will be the first face and first impression members, guests, and program participants experience when they enter the Y. We are looking for friendly, energetic ...

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All JobsCall Center Representative JobsPart Time Call Center Representative JobsPart Time Call Center Representative Jobs in Boston, MA

Part Time Call Center Representative information

See Boston, MA salary details

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$19

$27

How much do part time call center representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for part time call center representative in Boston, MA is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.91 per hour, depending on experience, location, and employer.

What does a part time call center representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the key skills and qualifications needed to thrive as a part time call center representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.
What are the most commonly searched types of Call Center Representative jobs in Boston, MA? The most popular types of Call Center Representative jobs in Boston, MA are:
What are popular job titles related to Part Time Call Center Representative jobs in Boston, MA? For Part Time Call Center Representative jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Part Time Call Center Representative jobs in Boston, MA look for? The top searched job categories for Part Time Call Center Representative jobs in Boston, MA are:
What cities near Boston, MA are hiring for Part Time Call Center Representative jobs? Cities near Boston, MA with the most Part Time Call Center Representative job openings:
Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in Boston, MA as of August 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Part Time Call Center Agent

Metro Medical

Chelmsford, MA • On-site

$20/hr

Part-time

Posted 22 days ago

Job description

Part-Time Call Center Agent
Location: Chelmsford, MA
Metro Medica is seeking dedicated and detail-oriented Part-Time Call Center Agent to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.
We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.
We are seeking a detail-oriented professional to manage a high volume of incoming calls with a consistently polite and pleasant demeanor. The ideal candidate will be responsible for accurately gathering and relaying essential information, ensuring all message details are thorough and precise. You will be expected to meticulously enter data into our systems, providing our clients with peace of mind that their needs are being effectively documented and communicated to the right teams.
Qualifications:
  • A welcoming voice and an upbeat, professional tone.
  • Strong command of the English language, including excellent spelling and grammar.
  • Proficiency in a Windows-based computer environment.
  • Ability to type 35 words per minute or more.
  • Excellent attendance record.
  • Availability to work one weekend day

No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.
Compensation: $20/hr
Shifts:
  • Part-Time, Various Shifts
  • Must be available to work a weekend day (Sat or Sun each week)

APLV is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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