ZipRecruiter

Log In

2

Remote Call Center Representative Jobs in Boston, MA

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cambridge, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cambridge, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cambridge, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

previous pagenext page

Showing results 21-40

All JobsCall Center Representative JobsRemote Call Center Representative JobsRemote Call Center Representative Jobs in Boston, MA

Remote Call Center Representative information

See Boston, MA salary details

$11

$19

$27

How much do remote call center representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote call center representative in Boston, MA is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.91 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Boston, MA? The most popular types of Call Center Representative jobs in Boston, MA are:
What are popular job titles related to Remote Call Center Representative jobs in Boston, MA? For Remote Call Center Representative jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Representative jobs in Boston, MA look for? The top searched job categories for Remote Call Center Representative jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Call Center Representative jobs? Cities near Boston, MA with the most Remote Call Center Representative job openings:
Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Virtual Consumer Service Representative

Lifetime Brands

Medford, MA • On-site, Remote

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Join the Consumer Service Team at Lifetime Brands
Are you passionate about providing exceptional customer service and helping customers find
solutions? Join the Lifetime Brands Customer Service team supporting innovative brands
including Taylor USA, Rabbit Wine, Chef'n and PlanetBox. This is a full-time, fully remote
opportunity.
Position Summary
As a Consumer Service Representative, you will be the voice of our brands, assisting customers
through phone, email, and other communication channels. By actively listening to customer
needs and providing timely, accurate solutions, you will help ensure every interaction reflects
the quality and reputation of our brands.
You will assist customers with order inquiries, shipment tracking, product information,
warranty questions, replacements, returns, and general service requests while delivering a
positive and professional experience.
Essential Responsibilities
  • Respond to incoming customer inquiries via phone, email, and other communication

channels in a courteous, professional, and timely manner.
  • Assist customers with order placement, order status, shipment tracking, product

information, warranty claims, replacements, returns, and general service inquiries.
  • Research and resolve customer issues by utilizing multiple order management systems,

CRM platforms, carrier websites, and internal resources.
  • Accurately document customer interactions and resolutions within company systems.
  • Build customer confidence by providing knowledgeable, empathetic, and solution-

oriented support.
  • Maintain productivity and quality standards while meeting individual and team

performance goals.
  • Perform other administrative and operational duties as assigned.

Qualifications
  • Education- HS or equivalent
  • 2-3 years of experience in a call center environment preferred
  • Excellent verbal and written communication skills.
  • Strong customer service orientation with a passion for helping others.
  • Critical thinking and problem-solving skills with exceptional attention to detail.
  • Ability to effectively manage multiple systems and applications while assisting

customers.
  • Comfortable working independently in a remote environment while collaborating with a

virtual team.
About Lifetime Brands
Lifetime Brands is a leading global provider of kitchenware, tableware and other products used in the home. We offer brands you trust, value without compromise and an unwavering commitment to innovation. Our products make it easier for you to prepare food, serve meals, entertain guests, and decorate your home. We offer a comprehensive suite of benefits, which includes: *All full-time employees (and family members) are eligible to participate in our Medical, Dental, and Vision plans *Flexible Spending Accounts for Health and Dependent Care *Short-Term Disability & Long-Term Disability *Company Paid Basic Life and Accidental Death & Dismemberment Insurance *Eligibility in the Company's 401K plan, after 90 days of employment *Paid Time Off (vacation/sick) - accrual of 15 days per calendar year for non-warehouse positions; accrual of 10 days per calendar year for hourly based warehouse positions *10 Company Paid Holidays *Employee Product Discounts *Tuition Assistance *Employee Assistance Program *Volunteer Opportunities- 4 hours of paid optional volunteer time (annually) *Seattle, WA based employees are provided with commute trip reduction incentives *Benefits are offered to employees who work 30 hours or more In addition to the above, we offer voluntary benefits.
Lifetime Brands, is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
This job posting contains a pay range, which represents the range of salaries or hourly rates that Lifetime Brands believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. Lifetime Brands expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would Lifetime Brands consider paying a salary or rate near the higher end of the range.

Apply