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Overnight Call Center Representative Jobs in Minnesota

Ultimate LLC

Call Center Representative

Maple Grove, MN · On-site

$20 - $21/hr

Call Center Representative Maple Grove, MN (100% Onsite) $20-$21/hr Temp-to-Hire About the Role We're seeking a customer-focused Call Center Representative to join a small, collaborative team. This ...

New

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Michels Gaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Infinity by Marvin

Call Center Representative

Eagan, MN

$20 - $23/hr

... Call Center Representative to support our Infinity Replacement business. In this role, you'll be the first point of contact for potential customers--guiding them toward the right solutions and ...

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

... enthusiastic Call Center Representative to support our Infinity Replacement business. In this role, you'll be the first point of contact for potential customers-guiding them toward the right ...

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Overnight Call Center Representative information

See Minnesota salary details

$10

$17

$24

How much do overnight call center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight call center representative in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is an overnight call center representative?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive as an overnight call center representative?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an overnight call center representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

What are the most commonly searched types of Call Center Representative jobs in Minnesota?

The most popular types of Call Center Representative jobs in Minnesota are:

What are popular job titles related to Overnight Call Center Representative jobs in Minnesota?

For Overnight Call Center Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center Representative jobs in Minnesota look for?

The top searched job categories for Overnight Call Center Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Overnight Call Center Representative jobs?

Cities in Minnesota with the most Overnight Call Center Representative job openings:

Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative

Ultimate LLC

Maple Grove, MN • On-site

$20 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Job Description
Call Center Representative
Maple Grove, MN (100% Onsite)
$20-$21/hr
Temp-to-Hire
About the Role
We're seeking a customer-focused Call Center Representative to join a small, collaborative team. This position combines customer service, account verification, payment processing, and collections support. If you enjoy helping customers, working in a fast-paced environment, and building a long-term career with growth potential, this could be a great fit.
Responsibilities

  • Make a minimum of 100 warm outbound calls per day
  • Answer 15-30 inbound customer calls and provide exceptional service
  • Verify financing contract information and customer identities
  • Assist customers with payment processing and automatic payment enrollment
  • Welcome new customers and contact existing customers regarding past-due accounts
  • Document customer interactions accurately within company systems
  • Escalate customer concerns and issues as needed
  • Maintain professionalism while meeting daily performance goals
Qualifications
  • At least 1 year of customer service experience
  • Strong work ethic and stable employment history
  • Accurate typing and data entry skills
  • High School Diploma or GED required
  • Excellent verbal and written communication skills
  • College coursework or degree is a plus
Schedule
  • Monday - Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 2:30 PM
Compensation & Benefits
During Contract Period
  • Medical insurance options
  • Dental insurance
  • Vision insurance
  • Accident and critical illness coverage
  • Hospital indemnity coverage
  • Life insurance and short-term disability eligibility (20+ hours/week)
  • Earned Safe & Sick Time
  • Employee discount programs
Upon Permanent Hire
  • Health, Dental, and Vision Insurance
  • IRA with company match
  • 10 days of Paid Time Off (PTO)
  • Holiday accrual
Why You'll Love This Opportunity
  • Friendly, casual work environment
  • Weekly team activities and training opportunities
  • Birthday celebrations and employee recognition
  • Career advancement opportunities
  • Opportunity to build a long-term career with a growing organization

Apply today if you're a customer service professional looking for a team-oriented environment with strong growth potential and a consistent weekday schedule.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
Job Reference: JN -082026-429542

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