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Overnight Call Center Representative Jobs in Minnesota

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Infinity by Marvin

Call Center Representative

Eagan, MN

$20 - $23/hr

... Call Center Representative to support our Infinity Replacement business. In this role, you'll be the first point of contact for potential customers--guiding them toward the right solutions and ...

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

... enthusiastic Call Center Representative to support our Infinity Replacement business. In this role, you'll be the first point of contact for potential customers-guiding them toward the right ...

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$18 - $21/hr

Customer Service Representative Inbound Calls & Appointment Scheduling First Ring BDC | Waite Park, MN $18-$21/hour | Great Benefits | No Cold Calling | Paid Training Our Benefits * Medical, dental ...

Motor Works Auto

Call Center Representative

Waite Park, MN · On-site

$18 - $21/hr

Customer Service Representative Inbound Calls & Appointment Scheduling First Ring BDC | Waite Park, MN $18-$21/hour | Great Benefits | No Cold Calling | Paid Training Our Benefits * Medical, dental ...

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Overnight Call Center Representative information

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How much do overnight call center representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for overnight call center representative in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is an overnight call center representative?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive as an overnight call center representative?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an overnight call center representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

What are the most commonly searched types of Call Center Representative jobs in Minnesota?

The most popular types of Call Center Representative jobs in Minnesota are:

What are popular job titles related to Overnight Call Center Representative jobs in Minnesota?

For Overnight Call Center Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center Representative jobs in Minnesota look for?

The top searched job categories for Overnight Call Center Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Overnight Call Center Representative jobs?

Cities in Minnesota with the most Overnight Call Center Representative job openings:

Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative

Internet Brands

Minneapolis, MN • On-site, Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

57th of 247 rated software companies

Job description

Premier Disability Services, a division of Internet Brands. We are seeking qualified Call Center Representatives to join our high-volume call center team based in Minneapolis, MN.
About Premier Disability
Premier Disability Services, LLC is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team!
Premier Disability Services is looking for Call Center Representatives to join our growing Minneapolis, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services, LLC, Center Representatives have the opportunity for long-term advancement - all while changing people's lives for the better.

Compensation: $16/hr (remote) OR $20/hr (onsite in MN) with the opportunity to earn up to $500/month in performance-based bonuses.
Hiring States: Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas
Work Location:
Minnesota (Brooklyn Park): Onsite only - Pay Starts at $20/hr
All other listed states: Remote - Pay starts at $16/hr
Terms: Full-Time, hourly, non-exempt
Hours of Operation: Monday-Friday, 8:00 AM - 6:00 PM CST
What you will be doing:
  • Providing accurate information for incoming customer/client callers regarding disability claim status.
  • Make outbound calls to obtain required information from clients pertaining to their cases/hearings.
  • Efficiently access various disability processing systems and related applications to research and resolve inquiries and issues.
  • Effectively navigate multiple computer windows to access several systems in a proficient manner.
  • Handling all callers with efficiency, courtesy and respect.
  • Meet daily metric goals and monthly audits.
Qualifications:
  • Two (2) years high-volume call center experience.
  • Two (2) years Customer Service/Sales experience preferred.
  • Ability to retain information and learn new systems quickly.
  • Commitment to strong attendance.
  • Strong computer knowledge and excellent typing skills at least 50WPM.
  • Be able to deal with high call volume while deescalating scenarios through conflict resolution skills set.
  • Must have sharp attention to detail and ability to perform with high degree of accuracy.
  • Strong analytical skills to review documents and reach sound decisions.
  • Ability to meet multiple performance targets at or above benchmark levels; including, but not limited to accuracy, call quality, timeliness, and productivity.
What we offer:
  • Medical, Dental and Vision insurance.
  • PTO and paid holidays!
  • Cafeteria onsite and a subsidized lunch program.
  • Opportunities to grow within the company!
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role, you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands - your application will be routed only to the employer and role you select.
Employment Type: Full-Time

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