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Overnight Call Center Representative Jobs in Columbus, OH

Swift7 Consultants

Call Center Representative

Columbus, OH

$15 - $18.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Title: Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months Preference for 1 of the following criteria: • College Degree • Previous contact center ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include: Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing support during ...

Alphabe Insight Inc

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

We are seeking a dedicated and highly motivated Call Center Representative to join our dynamic team. In this role, you will serve as the first point of contact for our valued customers, delivering ...

BCForward

Call Center Representative

Columbus, OH · Remote

$19 - $19.20/hr

About the Role The Customer Services Representative will leverage call center experience serving as Tier1 Agent to deliver excellent customer service thru incoming and outgoing phone, email and chat ...

Madison Health

Call Center Representative

London, OH

$16.20/hr

Meaningful work that makes a difference in our community Position Summary As a Call Center Representative at Madison Health, you will be the first point of contact for customers and patients ...

Allstate Exteriors

Call Center Representative

London, OH · On-site

$16 - $18/hr

Call Center Experience Required * Excellent communication skills * Detail oriented and organized * Ability to work independently and as a team * Proficient in Google Drive, and Microsoft Office Shift:

Amicis Global

Call Center Representative

Columbus, OH · On-site

$19 - $21/hr

College Degree OR Previous contact center experience Position Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.

Foxfruit

Call Center Representative

Columbus, OH

$3.78K - $4.24K/hr

Comfortable working in a fast-paced call environment. * Reliable, organized, and detail-oriented. * Basic computer skills including data entry and CRM systems. * Entry-level applicants encouraged ...

AA2IT

Call Center Representative

Dublin, OH · On-site

$15 - $19/hr

Job Title Location: 5550 Britton Parkway, Hilliard, OH Role 1 Handles customer inquiries and complaints for Motor Vehicle company and iPerformance vehicles by assisting existing and prospective ...

AA2IT

Call Center Representative

Dublin, OH

$15 - $19/hr

Job Title Location: 5550 Britton Parkway, Hilliard, OH Role 1 Handles customer inquiries and complaints for Motor Vehicle company and iPerformance vehicles by assisting existing and prospective ...

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How much do overnight call center representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for overnight call center representative in Columbus, OH is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.56 per hour, depending on experience, location, and employer.

What is an Overnight Call Center Representative job?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive in the Overnight Call Center Representative position, and why are they important?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an Overnight Call Center Representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.
More about Overnight Call Center Representative jobs
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Overnight Call Center Representative jobs near you

Call Center Representative

BeloForm Craft

Columbus, OH

Full-time

Medical, Dental, Vision, PTO

Posted 2 hours ago

Job description

Description
Job Description:
We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services. 

Key Responsibilities

Responsibilities:

  • Answer incoming calls and respond to customer inquiries in a professional manner.
  • Provide information about products, services, and order statuses.
  • Resolve customer complaints and issues efficiently and courteously.
  • Maintain accurate records of customer interactions and transactions.
  • Follow up on customer inquiries to ensure satisfaction.
  • Collaborate with other departments to address customer needs and improve service.
  • Meet or exceed performance targets and metrics.

Skills, Knowledge and Expertise

Skills Required:

  • Excellent verbal communication and active listening skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in using call center software and CRM systems.
  • Positive attitude and a passion for providing outstanding customer service.
  • Prior experience in a call center or customer service role is a plus.

Benefits

Benefits:

  • Competitive salary ranging from $35,000 to $42,000.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional growth and development.
  • Supportive and friendly work environment.

If you are enthusiastic about helping customers and want to be part of a dynamic team, apply today to join BeloForm Craft as our Call Center Representative!