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Call Center Representative From Home Jobs in Minnesota

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home ... Self-motivated with a strong work ethic From people to products, Marvin is committed to creating ...

Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home ... From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) ...

Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home ... From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) ...

Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home ... From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) ...

We expect big changes in the area we offer plans and there will be a lot of calls from current ... Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer ...

Customer Service Representative Inbound Calls & Appointment Scheduling First Ring BDC | Waite Park, MN $18-$21/hour | Great Benefits | No Cold Calling | Paid Training Our Benefits * Medical, dental ...

Customer Service Representative Inbound Calls & Appointment Scheduling First Ring BDC | Waite Park, MN $18-$21/hour | Great Benefits | No Cold Calling | Paid Training Our Benefits * Medical, dental ...

Customer Service Representative Inbound Calls & Appointment Scheduling First Ring BDC | Waite Park, MN $18-$21/hour | Great Benefits | No Cold Calling | Paid Training Our Benefits * Medical, dental ...

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Call Center Representative From Home information

See Minnesota salary details

$10

$17

$24

How much do call center representative from home jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call center representative from home in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is a call center representative from home?

Call center representatives from home are customer service professionals who handle inbound or outbound calls for a company while working remotely. They assist customers with issues, answer questions, process orders, or provide technical support using phone, chat, or email. These roles require good communication skills, a quiet workspace, and typically involve using company software and systems to manage customer interactions. Working from home allows for flexibility but also requires self-motivation and reliable internet access.

What are the key skills and qualifications needed to thrive as a call center representative from home?

To excel as a Call Center Representative From Home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Outstanding active listening, patience, and self-motivation help you manage customer needs and stay productive in a remote setting. These skills ensure efficient customer service, high satisfaction, and reliable performance when working independently.

What are some common challenges faced by remote call center representatives, and how can they be managed?

Remote call center representatives often encounter challenges such as maintaining focus in a home environment, managing time effectively, and overcoming feelings of isolation due to limited in-person interaction. To address these, it’s important to set up a dedicated workspace free from distractions, follow a consistent daily routine, and actively engage in team communications through virtual meetings or chat platforms. Many companies also provide regular training and support to help remote representatives stay connected and productive.

What is the difference between Call Center Representative From Home vs Customer Service Agent?

AspectCall Center Representative From HomeCustomer Service Agent
Work EnvironmentRemote, home-basedTypically office-based or remote
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Industry UsageCustomer support, sales, technical supportCustomer support, sales, technical support
Common Search IntentRemote jobs, work from home customer serviceCustomer service jobs, remote customer support

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference is that Call Center Representative From Home works entirely remotely from home, while Customer Service Agent may work in an office or remotely. Both positions are common in customer support industries and often require similar credentials.

What are the most commonly searched types of Call Center Representative jobs in Minnesota?

The most popular types of Call Center Representative jobs in Minnesota are:

What are popular job titles related to Call Center Representative From Home jobs in Minnesota?

For Call Center Representative From Home jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Call Center Representative From Home jobs?

Cities in Minnesota with the most Call Center Representative From Home job openings:

Infographic showing various Call Center Representative From Home job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative | Communication Assistant (MN)

Communication Service for the Deaf

Moorhead, MN • On-site

$14/hr

Full-time

PTO

Re-posted 21 days ago


Job description

Job Type
Full-time, Part-time
Description
Call Center Representative Communication Assistant
Fully Remote, MN
Opportunity to Work-from-Home
Full-Time & Part-Time
$14.00 per hour
18 years or older
Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you.
CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For over forty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees.
To get a glimpse of making and receiving a TTY call, Click Here
CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative ( Communication Assistant ) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community relies on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives ( Communication Assistants ) facilitate phone calls between deaf or hard of hearing individuals and hearing individuals.
See what others have to say about CSD Contact Centers: Telephone Relay Service click here
Upcoming Training Classes: October 5, 2026 (3-4 weeks virtual training)
Benefits:
  • Opportunity to work from home
    **Must meet qualifications to work from home
  • Starting wage of $14 per hour
  • Hiring for full and part-time positions
  • Eligible for salary increases twice a year
  • Paid time off (for all employees)
  • Remote Work Stipend
  • Employee Assistance Program (available immediately, no employee cost)
  • Employee rewards for good attendance and performance
  • Student loan forgiveness eligibility (due to non-profit status)
  • Shift differentials available for overnight shifts, Speech to Speech, and Bilingual agents

No sales, no quotas, no tech support, no customer conflict de-escalation * Shift differentials and specialty rates are subject to change in accordance with business needs and organizational policies
Requirements
Call Center Representative CSD Communication Assistant
Using telephone/audio and relay processing equipment, Communication Assistants relay telephone calls between deaf, hard of hearing, or speech-impaired consumers (device users) and hearing consumers.
Essential Functions
  • Accept and place relay calls for consumers
  • Ensure the highest level of quality service is delivered to all consumers
  • Hear audio and listen to spoken words, to voice or transcribe to text on a computer
  • Read aloud messages the device user types to the other party and type the other party's voiced messages and background sounds to the device user
  • Translate written ASL messages to conversational English
  • Convey the caller's feelings and emotions through voice inflection
  • Relay contents of the call as accurately as possible without intervening in the conversation
  • Maintain the TRS quality standards for accuracy and speed
  • Report any identified technical issues to appropriate staff
  • Maintain strict consumer confidentiality, during and after employment is terminated

Knowledge, Skills and Abilities
To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:?
  • Excellent communication skills
  • Ability to hear, using audio and telephone equipment
  • Ability to?speak clearly and?pronounce?and?enunciate complex words and sentence structure
  • Ability to?verbally communicate using voice inflection, adjust tone and volume
  • Ability to read text aloud from a computer
  • Excellent typing speeds and accuracy scores
  • Excellent grammar and spelling?
  • Ability to learn and understand complex computer communication software, shortcuts?and command functions
  • Ability to work in a fast-paced environment

Qualifications
  • 18 years of age or older
  • A minimum of a High School Diploma or equivalent?
  • Must be able to pass an essential skills assessment administered by recruiting staff
  • Ability to type at 60 words per minute and 95% accuracy to graduate training and process general (English) relay calls
  • Available to work varied schedules based on business needs; consistent schedules are not guaranteed.
  • Availability to work schedules including weekdays, weekends, overnights, and holidays
  • Excellent customer service experience and a relaxed/calm demeanor??

Work From Home Requirements:
  • Private and quiet office space with a closed door
  • Hard-wired internet connection via ethernet cable (ethernet cable provided by CSD)
  • High-speed internet connection (3.0 MG download; 1.2 MG upload)? *Satellite connections are not accepted
  • Access to a mobile device with a camera
  • Access to a personal or public device/PC with a USB-C port.

Residency Requirement: Candidates for this role must live and work in Minnesota.
Our training is conducted fully online. Training classes run on a Monday - Friday schedule for the span of 3-4 weeks from 9:00 AM - 3:00 PM. Attendance to all hours of the training class is required - NO exceptions.
Applicants who may need a reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing recruiting@csd.org. Current employees of CSD who may need a reasonable accommodation should make their request to the People & Culture Team.
Communication Service for the Deaf, Inc. is an Equal Opportunity-Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.
Salary Description
$14/hour