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Remote Call Center Representatives Jobs in Minnesota

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Representative Contact Center

Chaska, MN ยท On-site +1

$20.68 - $28.93/hr

After successful completion of training the position is remote. Purpose of the Job Using ... Call center experience Link to Employee Health Physical Demands Compensation Many factors are taken ...

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Remote Call Center Representatives information

See Minnesota salary details

$10

$17

$24

How much do remote call center representatives jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote call center representatives in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Representatives vs Customer Service Agents?

AspectRemote Call Center RepresentativesCustomer Service Agents
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentRemote, home-based or call center settingRemote or in-office customer support environments
Industry UsageCommonly used in call centers, telecommunication, and support servicesUsed across various industries including retail, tech, and healthcare
Job FocusHandling inbound/outbound calls, troubleshooting, salesResponding to customer inquiries, resolving issues, providing information

Remote Call Center Representatives and Customer Service Agents often share similar credentials and work environments. The main difference lies in the job scope: representatives typically handle more sales and technical support calls, while agents focus on general customer inquiries. Both roles are essential in customer support industries and often overlap in skills and responsibilities.

What cities in Minnesota are hiring for Remote Call Center Representatives jobs? Cities in Minnesota with the most Remote Call Center Representatives job openings:
Infographic showing various Remote Call Center Representatives job openings in Minnesota as of July 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative-Bloomington, MN

Magnolia River

Bloomington, MN โ€ข Remote

$22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 6 days ago


Job description

Storti Quality provides critical infrastructure and inspection services to major utilities throughout the U.S. The Call Center Rep will be responsible for working in our Bloomington, Minnesotaย call center that helps with scheduling and record keeping of customer appointments. This is a great opportunity for entry level candidates looking to get started in the customer service field.

Hopefully you are interested in learning more, but before we provide some more details, we would like to explain who Magnolia River is!

Magnolia River Services, Inc. (Magnolia River) was founded in 2000 and is headquartered in Decatur, Alabama. Magnolia River is an engineering, inspection, GIS, software, and consulting company focused on the utilities, oil and gas, water, and pipeline infrastructure industries.

Compensation for this role is $22/hr

This role does not offer remote work.

Responsibilities of the Call Center Rep:

  • Answer inbound calls from customers looking to schedule appointments.
  • Make outbound calls to set up appointments.
  • Responds to customer requests within established timelines in order to maintain service level expectations and deliver quality service to customers.
  • Accurately track scheduling information on Excel Spreadsheets.
  • Communicate with service technicians to ensure they arrive at proper location to perform work.
  • Maintains confidentiality of customerโ€™s nonpublic information.
  • Provides written and verbal responses to customer inquiries as needed.
  • Additional job duties as assigned. Able to demonstrate a willingness to learn
  • Computer proficiency is essential.
  • Able to adhere to schedules, multitask, and meet deadlines.
  • Demonstrates excellent listening and customer service skill.
  • Professional communication skills (both verbal and written).
  • Able to work in a fast-paced team environment.
  • Able to handle conflict and an ability to diffuse upset customers.

Requirements of the Call Center Rep:

  • Bilingual (Spanish and English) Required
  • 3 years of customer service-related experience in a high volume call environment
  • Strong Microsoft Excel experience
  • Strong Outlook experience
  • Ability to learn new technologies and systems easily
  • Solid work history and tenure
  • Highschool diploma required

PERKS

  • Weekly incentive bonuses

Benefits

  • We offer health, dental, vision, life, and more as a comprehensive benefits package
  • Paid time off

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Schedule

  • Monday - Friday; Opportunity for OT with a rotating Saturday schedule
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