Minneapolis, MN · On-site
$25 - $28/hr
The Call Center Supervisor plays a pivotal role in overseeing daily operations within a busy call center environment to ensure exceptional customer service and achievement of performance targets.
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Minneapolis, MN · On-site
$25 - $28/hr
The Call Center Supervisor plays a pivotal role in overseeing daily operations within a busy call center environment to ensure exceptional customer service and achievement of performance targets.
Maplewood, MN · On-site
$25 - $30/hr
The Call Center Manager is responsible for overseeing team performance, monitoring key operational metrics, and fostering a positive, patient-focused work environment. This position also plays a ...
Maplewood, MN · On-site
$25 - $30/hr
The Call Center Manager is responsible for overseeing team performance, monitoring key operational metrics, and fostering a positive, patient-focused work environment. This position also plays a ...
$17 - $18/hr
This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!
$17 - $18/hr
This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!
Saint Paul, MN · On-site
$25 - $30/hr
The Call Center Manager is responsible for overseeing team performance, monitoring key operational metrics, and fostering a positive, patient-focused work environment. This position also plays a ...
Saint Paul, MN · On-site
$25 - $30/hr
The Call Center Manager is responsible for overseeing team performance, monitoring key operational metrics, and fostering a positive, patient-focused work environment. This position also plays a ...
Waite Park, MN · On-site
This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!
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Waite Park, MN · On-site
This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!
Waite Park, MN · On-site
$17 - $18/hr
This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!
Waite Park, MN · On-site
$17 - $18/hr
This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!
Saint Paul, MN · On-site
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
Saint Paul, MN · On-site
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
Saint Paul, MN · On-site
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
Saint Paul, MN · On-site
$20.27/hr
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...
Minnetonka, MN · On-site
$17 - $21/hr
The Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues. This role supports the entire ...
Minnetonka, MN · On-site
$17 - $21/hr
The Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues. This role supports the entire ...
Minneapolis, MN · On-site
$22 - $28.46/hr
Call Center experience (Preferred) * Experience in Healthcare (Preferred) Additional Requirements The work schedule is Monday to Friday, from 8:00 AM to 4:30 PM. Benefits * Paid Sick Leave (Medix ...
Minneapolis, MN · On-site
$22 - $28.46/hr
Call Center experience (Preferred) * Experience in Healthcare (Preferred) Additional Requirements The work schedule is Monday to Friday, from 8:00 AM to 4:30 PM. Benefits * Paid Sick Leave (Medix ...
Minnetonka, MN · Hybrid
$17 - $21/hr
The Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues.This role supports the entire ...
Minnetonka, MN · Hybrid
$17 - $21/hr
The Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues.This role supports the entire ...
Minnetonka, MN · On-site
$17 - $21/hr
The Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues. This role supports the entire ...
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Minnetonka, MN · On-site
$17 - $21/hr
The Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues. This role supports the entire ...
Minnetonka, MN · On-site
The Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues.This role supports the entire ...
Quick apply
Minnetonka, MN · On-site
The Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues.This role supports the entire ...
Warroad, MN · On-site
$19 - $22/hr
Job Overview A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the ...
Warroad, MN · On-site
$19 - $22/hr
Job Overview A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the ...
$19 - $22/hr
A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the appropriate ...
$19 - $22/hr
A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the appropriate ...
$19 - $22/hr
Job Overview A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the ...
$19 - $22/hr
Job Overview A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the ...
Warroad, MN · On-site
$19 - $22/hr
Job Overview A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the ...
Warroad, MN · On-site
$19 - $22/hr
Job Overview A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the ...
$10.59 - $11.86
1% of jobs
$11.86 - $13.12
4% of jobs
$13.12 - $14.38
9% of jobs
$15.46 is the 25th percentile. Wages below this are outliers.
$14.38 - $15.65
13% of jobs
$15.65 - $16.91
22% of jobs
The median wage is $17 / hr.
$16.91 - $18.17
22% of jobs
$18.63 is the 75th percentile. Wages above this are outliers.
$18.17 - $19.43
14% of jobs
$19.43 - $20.70
8% of jobs
$20.70 - $21.96
4% of jobs
$21.96 - $23.22
3% of jobs
$23.22 - $24.49
1% of jobs
$10
$17
$24
Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.
An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.
Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.
$25 - $28/hr
Full-time
Posted 16 days ago
About the Role:
The Call Center Supervisor plays a pivotal role in overseeing daily operations within a busy call center environment to ensure exceptional customer service and achievement of performance targets. This position is responsible for managing a team of call center agents, providing guidance, coaching, and support to optimize their productivity and professional development. The supervisor monitors call center metrics closely, analyzing data to identify trends and implement strategies that improve efficiency and customer satisfaction. Additionally, the role involves coordinating outbound calling campaigns and collaborating with sales teams to drive center sales objectives. Ultimately, the Call Center Supervisor ensures that operational goals are met while fostering a positive and motivating work environment.
Minimum Qualifications:
Preferred Qualifications:
Responsibilities:
Skills:
The required skills such as call center management and understanding of call center metrics are essential for monitoring team performance and driving continuous improvement. Oral and verbal communication skills are used daily to provide clear instructions, deliver feedback, and resolve customer issues effectively. Experience with outbound calling and center sales enables the supervisor to lead sales initiatives and motivate agents to meet targets. Familiarity with the call center environment allows the supervisor to anticipate operational challenges and implement efficient workflows. Preferred skills like CRM proficiency and bilingual communication enhance the supervisor’s ability to manage customer relationships and support a diverse team, contributing to overall success.
