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Amazon Call Center Jobs in Minnesota (NOW HIRING)

Gaming Enterprise

Call Center Representative

Prior Lake, MN · On-site

$16.50 - $20.50/hr

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

Mystic Lake

Call Center Representative

Prior Lake, MN · On-site

$16.50 - $20.50/hr

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

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How much do amazon call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for amazon call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in Minnesota?

For Amazon Call Center jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Minnesota look for?

The top searched job categories for Amazon Call Center jobs in Minnesota are:

What cities in Minnesota are hiring for Amazon Call Center jobs?

Cities in Minnesota with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative-Bloomington, MN

Magnolia River

Minneapolis, MN • On-site

$20/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 23 days ago

Job description

Call Center Representative

Storti Quality provides critical infrastructure and inspection services to major utilities throughout the U.S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center that helps with scheduling and record keeping of customer appointments. This is a great opportunity for entry level candidates looking to get started in the customer service field.

Hopefully you are interested in learning more, but before we provide some more details, we would like to explain who Magnolia River is!

Magnolia River Services, Inc. (Magnolia River) was founded in 2000 and is headquartered in Decatur, Alabama. Magnolia River is an engineering, inspection, GIS, software, and consulting company focused on the utilities, oil and gas, water, and pipeline infrastructure industries.

Compensation for this role is $20/hr. This role does not offer remote work.

Responsibilities of the Call Center Rep:

  • Answer inbound calls from customers looking to schedule appointments.
  • Make outbound calls to set up appointments.
  • Responds to customer requests within established timelines in order to maintain service level expectations and deliver quality service to customers.
  • Accurately track scheduling information on Excel Spreadsheets.
  • Communicate with service technicians to ensure they arrive at proper location to perform work.
  • Maintains confidentiality of customer's nonpublic information.
  • Provides written and verbal responses to customer inquiries as needed.
  • Additional job duties as assigned. Able to demonstrate a willingness to learn
  • Computer proficiency is essential.
  • Able to adhere to schedules, multitask, and meet deadlines.
  • Demonstrates excellent listening and customer service skill.
  • Professional communication skills (both verbal and written).
  • Able to work in a fast-paced team environment.
  • Able to handle conflict and an ability to diffuse upset customers.

Requirements of the Call Center Rep:

  • Bilingual (Spanish and English) Required
  • 3 years of customer service-related experience in a high volume call environment
  • Strong Microsoft Excel experience
  • Strong Outlook experience
  • Ability to learn new technologies and systems easily
  • Solid work history and tenure
  • Highschool diploma required

Perks

  • Weekly incentive bonuses

Benefits

  • We offer health, dental, vision, life, and more as a comprehensive benefits package
  • Paid time off

Schedule

  • Monday - Friday; Opportunity for OT with a rotating Saturday schedule

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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