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Amazon Call Center Jobs in Minnesota (NOW HIRING)

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Call Center Associate Johnstone Supply - Heartland Group is now hiring a Call Center Associate for our South Region. This individual will answer incoming calls from customers to take orders, answer ...

A Call Center Representative at Hero is responsible for fielding incoming calls and inquiries, and converting them into booked appointments with our technicians and staff. Candidates who will thrive ...

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Call Center Associate Johnstone Supply - Heartland Group is now hiring a Call Center Associate for our North Region. This individual will answer incoming calls from customers to take orders, answer ...

Call Center Associate Johnstone Supply - Heartland Group is now hiring a Call Center Associate for our North Region. This individual will answer incoming calls from customers to take orders, answer ...

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

Prior experience in a call center or customer service environment is required. * Excellent verbal and written communication skills * Strong problem-solving and multitasking abilities * Proficiency ...

New

Prior experience in a call center or customer service environment is required. * Excellent verbal and written communication skills * Strong problem-solving and multitasking abilities * Proficiency ...

New

Passionate about helping customers Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus-but not required. Schedule Full-time ...

Prior experience in a call center or customer service environment is required. * Excellent verbal and written communication skills * Strong problem-solving and multitasking abilities * Proficiency ...

New

Prior experience in a call center or customer service environment is required. * Excellent verbal and written communication skills * Strong problem-solving and multitasking abilities * Proficiency ...

New

Passionate about helping customers Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus-but not required. Schedule Full-time ...

Showing results 21-40

Amazon Call Center information

See Minnesota salary details

$10

$17

$24

How much do amazon call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for amazon call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What cities in Minnesota are hiring for Amazon Call Center jobs?

Cities in Minnesota with the most Amazon Call Center job openings:

Infographic showing various Amazon Call Center job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

$12/hr

Contractor

Re-posted 14 days ago


Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

 Previous call center experience

Knowledge of how to increase  sales via suggestive selling techniques Minimum Qualifications:
Ability to multi-task through multiple computer screens to using
resources efficiently to create an amazing customer experience a
Strong communication skills

Proficiency with Microsoft Office
High School diploma or equivalent

Additional Information

$12hr

CTH


Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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