ZipRecruiter

Log In

1

Evening Call Center Representative Jobs in Minnesota

Ultimate LLC

Call Center Representative

Maple Grove, MN · On-site

$20 - $21/hr

Call Center Representative Maple Grove, MN (100% Onsite) $20-$21/hr Temp-to-Hire About the Role We're seeking a customer-focused Call Center Representative to join a small, collaborative team. This ...

New

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Michels Gaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

... Call Center Representative to support our Infinity Replacement business. In this role, you'll be ... Evening and weekend availability is required * Shifts include (but are not limited to): * 8:00 AM ...

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

... Call Center Representative to support our Infinity Replacement business. In this role, you'll be ... Evening and weekend availability is required * Shifts include (but are not limited to): * 8:00 AM ...

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

... Call Center Representative to support our Infinity Replacement business. In this role, you'll be ... Evening and weekend availability is required * Shifts include (but are not limited to): * 8:00 AM ...

Infinity by Marvin

Call Center Representative

Eagan, MN

$20 - $23/hr

... Call Center Representative to support our Infinity Replacement business. In this role, you'll be ... Evening and weekend availability is required * Shifts include (but are not limited to): * 8:00 AM ...

Ultimate LLC

Call Center Rep

Maple Grove, MN · On-site

$22/hr

Customer Service Representative | $20-$22/Hour Are you passionate about helping people and providing great customer service? Whether you've worked in a call center, retail store, restaurant ...

New

TEKsystems

Call Center Representative

Minneapolis, MN · On-site

$25/hr

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

next page

Showing results 1-20

All JobsEvening Call Center Representative JobsEvening Call Center Representative Jobs in Minnesota

Evening Call Center Representative information

What is an evening call center representative?

Evening Call Center Representatives are customer service professionals who handle incoming or outgoing calls for a company during evening hours, typically after regular business hours. Their primary responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. They may work for various industries, such as telecommunications, healthcare, finance, or retail, and are essential for providing support to customers who need assistance outside of standard daytime shifts. Strong communication skills, patience, and the ability to work independently are key qualities for this role.

What are the key skills and qualifications needed to thrive as an evening call center representative?

To thrive as an Evening Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and data entry tools is often required. Outstanding active listening, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These skills and qualities are essential to ensure effective customer service, resolve issues efficiently, and maintain a positive company image during off-peak hours.

What are some common challenges faced by evening call center representatives and how can they be managed?

Evening Call Center Representatives often encounter challenges such as handling high call volumes during peak hours, addressing customer issues that may arise after regular business hours, and maintaining energy and focus during late shifts. To manage these challenges, it's important to practice effective time management, take scheduled breaks, and utilize available support from supervisors and team leads. Building strong communication skills and staying adaptable also help representatives resolve customer concerns efficiently while maintaining a positive attitude, even during demanding periods.

What are the most commonly searched types of Call Center Representative jobs in Minnesota?

The most popular types of Call Center Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Evening Call Center Representative jobs?

Cities in Minnesota with the most Evening Call Center Representative job openings:

Evening Call Center Representative jobs near you

Call Center Representative

Marvin Lumber and Cedar Company

Saint Paul, MN • On-site

$20 - $23/hr

Other

Medical, Retirement

Posted 17 days ago

Job description

Call Center Representative

Infinity Replacement by Marvin is our dedicated window and door replacement business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying.

Are you a people-oriented professional who thrives on connecting with customers, solving problems, and creating positive experiences? We're looking for a driven and enthusiastic Call Center Representative to support our Infinity Replacement business. In this role, you'll be the first point of contact for potential customers—guiding them toward the right solutions and setting the stage for successful sales appointments.

Highlights of Your Role
  • Engage with potential customers via phone, text, email, and web chat to understand their needs
  • Educate prospects on our products and services, and assess if we're the right fit
  • Maintain consistent follow-up with leads to advance conversations toward scheduled appointments
  • Use standardized scripts and vetting criteria to capture all key information
  • Review past customer interactions and proactively reschedule missed appointments
  • Accurately input customer details and project information into Salesforce
  • Refer leads we can't serve to our trusted business partners
  • Compensation: $20–$23 per hour, based on experience

Schedule

  • Evening and weekend availability is required
  • Shifts include (but are not limited to):
    • 8:00 AM – 5:00 PM
    • 10:00 AM – 7:00 PM
    • 12:00 PM – 9:00 PM
You're a Good Fit If You Have (Or If You Can)
  • High school diploma or equivalent
  • Prior experience in a call center or customer service environment is required.
  • Excellent verbal and written communication skills
  • Strong problem-solving and multitasking abilities
  • Proficiency with computers and CRM systems (such as Salesforce)
  • Ability to remain calm and professional under pressure
  • Self-motivated with a strong work ethic
We Invite You to See Yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

  • $300 annual wellbeing account to spend on what helps you feel happy + healthy
  • Better Living Day! (a paid day off to go have some fun)
  • Annual profit sharing – recognizing everyone's contribution to Marvin's success
  • Giving at Marvin – participate in organized volunteer opportunities
  • Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an Equal Opportunity Employer

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

$20 - $23 per hour, pay based on experience

Apply