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Online Call Center Representative Jobs (NOW HIRING)

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep position pays between $48,720 and $60,900. Placement is based on skills,experience and education of the ...

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!

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Online Call Center Representative information

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How much do online call center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for online call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an online call center representative?

Online Call Center Representatives are professionals who assist customers remotely through phone calls, emails, or live chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve complaints, all while working from a remote location or a dedicated call center. These representatives play a vital role in maintaining customer satisfaction and ensuring smooth communication between a company and its clients. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as an online call center representative, and why are they important?

To thrive as an Online Call Center Representative, you need excellent verbal and written communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is often required. Strong problem-solving skills, patience, and a customer-focused attitude help individuals excel in this role. These skills and qualities are crucial for efficiently resolving customer inquiries and providing a positive customer service experience in a virtual environment.

How do online call center representatives typically manage high call volumes while maintaining quality customer service?

Online Call Center Representatives often handle fluctuating call volumes throughout their shifts, especially during peak hours. To manage this, they utilize call management software to prioritize and route calls efficiently, follow established scripts for consistency, and rely on teamwork to support one another during busy periods. Maintaining quality service involves active listening, clear communication, and quickly resolving issues or escalating them when necessary. Regular training sessions and performance feedback also help representatives continuously improve their service skills.

What cities are hiring for Online Call Center Representative jobs?

Cities with the most Online Call Center Representative job openings:

What are the most commonly searched types of Call Center Representative jobs?

The most popular types of Call Center Representative jobs are:

What states have the most Online Call Center Representative jobs?

States with the most job openings for Online Call Center Representative jobs include:

Online Call Center Representative jobs near you
Infographic showing various Online Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Rep

Global Channel Management

Melvindale, MI • On-site

$14.75 - $18.50/hr

Other

Re-posted 6 days ago

Job description

About the job Call Center Rep
Call Center Rep needs 2+ years experience
Call Center requires:

  • Excel (Sheet or formula)
  • DVI(Software for job lookup/ordering)
  • Incoming/outgoing calls
  • High volume calls
Call Center duties
  • Assists customers telephonically and non-telephonically with service and support issues.
  • Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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