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Call Center Representative From Home Jobs in Indiana

CAPS & Maple City

Call Center Representative

Goshen, IN · On-site

$19.02 - $22.93/hr

The Call Center Representative is a member of the Patient Resources Team that includes health care ... We encourage candidates from all backgrounds to apply. Equal Opportunity Employer: Maple City ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of ... Schedule Sunday's and Monday's from 10:00 am to 7:00 pm and Wednesday's from 5 pm to 11 pm.

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Take calls from counselors regarding availability and/or supplies. *Complete data entry each day ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Take calls from counselors regarding availability and/or supplies. *Complete data entry each day ... Call center experience Nice to have 0

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN ... Take calls from counselors regarding availability and/or supplies. *Complete data entry each day ...

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field.

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All JobsCall Center Representative JobsCall Center Representative From Home JobsCall Center Representative From Home Jobs in Indiana

Call Center Representative From Home information

See Indiana salary details

$10

$17

$23

How much do call center representative from home jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center representative from home in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative from home?

To excel as a Call Center Representative From Home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Outstanding active listening, patience, and self-motivation help you manage customer needs and stay productive in a remote setting. These skills ensure efficient customer service, high satisfaction, and reliable performance when working independently.

How to apply for a call center representative from home?

To apply for a remote call center representative position, search for job listings on company websites or job boards, then submit an online application with your resume highlighting customer service skills and relevant experience. Many employers also require a background check and may ask for a quiet workspace and reliable internet connection. Preparing for a virtual interview is also part of the process.

What is a call center representative from home?

Call center representatives from home are customer service professionals who handle inbound or outbound calls for a company while working remotely. They assist customers with issues, answer questions, process orders, or provide technical support using phone, chat, or email. These roles require good communication skills, a quiet workspace, and typically involve using company software and systems to manage customer interactions. Working from home allows for flexibility but also requires self-motivation and reliable internet access.

What are some common challenges faced by remote call center representatives, and how can they be managed?

Remote call center representatives often encounter challenges such as maintaining focus in a home environment, managing time effectively, and overcoming feelings of isolation due to limited in-person interaction. To address these, it’s important to set up a dedicated workspace free from distractions, follow a consistent daily routine, and actively engage in team communications through virtual meetings or chat platforms. Many companies also provide regular training and support to help remote representatives stay connected and productive.

What is the difference between Call Center Representative From Home vs Customer Service Agent?

AspectCall Center Representative From HomeCustomer Service Agent
Work EnvironmentRemote, home-basedTypically office-based or remote
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Industry UsageCustomer support, sales, technical supportCustomer support, sales, technical support
Common Search IntentRemote jobs, work from home customer serviceCustomer service jobs, remote customer support

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference is that Call Center Representative From Home works entirely remotely from home, while Customer Service Agent may work in an office or remotely. Both positions are common in customer support industries and often require similar credentials.

What are the most commonly searched types of Call Center Representative jobs in Indiana? The most popular types of Call Center Representative jobs in Indiana are:
What are popular job titles related to Call Center Representative From Home jobs in Indiana? For Call Center Representative From Home jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Call Center Representative From Home jobs in Indiana look for? The top searched job categories for Call Center Representative From Home jobs in Indiana are:
What cities in Indiana are hiring for Call Center Representative From Home jobs? Cities in Indiana with the most Call Center Representative From Home job openings:
Call Center Representative From Home jobs near you
Infographic showing various Call Center Representative From Home job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Representative

CAPS & Maple City

Goshen, IN • On-site

$19.02 - $22.93/hr

Full-time

Medical, Retirement

Re-posted 17 days ago

Job description

Description:

Job Summary:

Maple City Health Care Center (MCHCC) is a Federally Qualified Health Center dedicated to improving our community’s health by making quality comprehensive healthcare accessible to all. We strive for a healthy community where everyone is cared for.


The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple City Health Care Center (MCHCC) by improving the patients' access to quality healthcare.


Duties and Responsibilities:

  • Demonstrates excellent customer service while answering and screening incoming telephone calls in a fast-paced call center environment.
  • Identifies and addresses caller questions and concerns, resolving issues when possible and routing requests and messages to appropriate staff.
  • Documents call interactions and details.
  • Maintains accurate data in the electronic health record and maintains patient privacy and security as outlined by HIPAA
  • Schedules patient visits, reviews insurance eligibility, and collects patient demographics; maintains proficiency in insurance basics.
  • Monitors providers’ schedules for openings and participates in recall campaigns to ensure maximum utilization of available appointments.
  • Maintains a positive and professional demeanor throughout interactions
  • Offers flexibility to cover for front office teams and other call center staff when needed.
  • Performs other duties that support our shared work, as assigned
Requirements:

Required Skills and Abilities:

  • General computer skills including electronic communications and multiline phone navigation
  • Strong communication and organizational skills, ability to interact effectively with other staff, patients and diverse populations
  • Excellent customer service skills
  • Bilingual: English/Spanish; oral (written preferred)
  • Effective interpersonal skills
  • Ability to work under pressure and meet deadlines


Education and Experience:

  • High school graduate or GED equivalent required
  • Associates degree or equivalent work experience preferred
  • Six months previous customer service experience, preferably in a health care setting
  • Experience working with diverse populations


Requirements:

  • Ability to lift up to 15 pounds
  • Ability to perform prolonged periods of time in front of a computer
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this work
  • We are required by federal law to verify identity and eligibility to work in the U.S.


What We Offer:

  • Competitive salary and benefits package (Retirement plan, health insurance, childcare reimbursement)
  • Opportunities for professional development and growth
  • A supportive and inclusive workplace culture
  • The chance to make a meaningful impact on the healthcare experience in our community


How to Apply:

To apply for this position, please submit your resume and a cover letter that highlights your experience and how your unique background will contribute to our team. We encourage candidates from all backgrounds to apply.


Equal Opportunity Employer:

Maple City Health Care Center is an equal opportunity employer, and we are committed to creating a diverse and inclusive culture. We do not discriminate on the basis of sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees and the patients we serve.

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