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Home Based Call Center Representative Jobs in Indiana

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

Vir Healthway

Tax Call Center Rep

Indianapolis, IN

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of ... Compensation: $9.00 to $10.00 per hour based upon experience Subway Catering Call Center Whether it ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN

$15.25 - $19/hr

Tax Call Center Rep Skills: High school diploma or equivalent. Prior experience in a fast-paced call center environment. Customer service related experience. Experience adhering to ethical and ...

Collins Mobile LLC

Call Center Representative

Marion, IN · Remote

$13.50 - $17/hr

Call Center Representative Corporate - Marion, IN 46953 Overview Salary Range $17.00 Base ... Pay will be based on experience Work Environment This is not intended to be all-inclusive.

Apidel Technologies

Tax Call Center Rep.

Indianapolis, IN

$15.25 - $19/hr

DOR-Call Center Rep. Call Center . Responsibilities Include: Enjoys Learning about a variety of Department of Revenue tax procedures, including tax filing and payment requirements. Provide best-in ...

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Home Based Call Center Representative information

See Indiana salary details

$9

$17

$24

How much do home based call center representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for home based call center representative in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Call Center Representative, and why are they important?

To thrive as a Home Based Call Center Representative, you need excellent verbal communication, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and reliable internet connectivity is typically required. Strong listening skills, patience, and self-motivation help representatives deliver exceptional service while working independently. These skills and qualities are crucial for ensuring customer satisfaction and maintaining productivity in a remote environment.

What are some common challenges faced by home-based call center representatives, and how can they be effectively managed?

Home-based call center representatives often face challenges such as maintaining focus in a home environment, managing time effectively, and dealing with technical issues without immediate in-person support. To manage these, it's important to establish a dedicated, quiet workspace, follow a structured daily schedule, and stay proactive in communicating with your team for technical assistance or workflow updates. Many companies provide training and virtual support resources to help representatives stay connected and productive.

What does a Home Based Call Center Representative do?

A Home Based Call Center Representative handles customer service, sales, or support calls from their own home, using a computer and phone. They assist customers by answering questions, resolving issues, processing orders, or providing information about products and services. These representatives typically follow scripts and company guidelines while maintaining a professional and friendly demeanor. The role often requires strong communication skills, the ability to multitask, and proficiency with various software systems.

What is the difference between Home Based Call Center Representative vs Customer Service Agent?

AspectHome Based Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications vary by employer
Work EnvironmentRemote, home-based setting with a computer and phoneTypically office-based, but can be remote depending on the company
Industry UsageCommon in call centers, telecommunication, and customer support industriesUsed across retail, tech, and service industries for customer support roles

While both roles involve assisting customers via phone or online, a Home Based Call Center Representative works remotely from home, focusing on inbound or outbound calls for various companies. A Customer Service Agent may work in a call center or remotely, handling customer inquiries, complaints, and support. The main difference lies in the work setting and sometimes the scope of responsibilities, but both roles require strong communication skills and customer service experience.

What are the most commonly searched types of Call Center Representative jobs in Indiana? The most popular types of Call Center Representative jobs in Indiana are:
Home Based Call Center Representative jobs near you

Call Center Representative

AE Landscape Borders

Fort Wayne, IN • On-site

$14.75 - $18.25/hr

Other

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

AE Landscape Borders is searching for a Call Center Representative who wants to join a fun, competitive, and growth-oriented position. This position plays a crucial role in driving our marketing efforts and ensuring our customers receive exceptional service.

Schedule: _
_

  • Day Shift: 8 AM – 4 PM (Mon–Fri) + 1 weekend/month
  • Night Shift: 12 PM – 8 PM (Mon–Fri) + 1 weekend/month
  • When scheduled for the weekend, you will have Thursday & Friday off

Position: Call Center Representative

Department: Call Center

Location: Fort Wayne, IN

Reporting to: Marketing Manager/Supervisor

What You'll Do: ****

**
**As a Call Center Representative at AE Landscape Borders, you'll be the first impression for incoming leads—answering calls, guiding homeowners, and setting high-quality appointments for our sales team. You'll confidently handle questions and objections, keep customer information organized, and help map out and optimize drive times for our design consultants to maximize efficiency. This role is fast-paced, team-driven, and focused on delivering results while providing a great customer experience. Your responsibilities will include:

Customer Assistance: Answering incoming calls and providing homeowners with information on our services, products, and pricing.

Appointment Scheduling: Setting up appointments for homeowners to meet with our home improvement experts.

Problem Solving: Addressing customer inquiries, resolving issues, and ensuring satisfaction throughout the customer journey.

Product Knowledge: Gaining a deep understanding of our home improvement offerings to effectively communicate their benefits.

Data Entry: Accurately documenting customer information and service requests in our system.

Qualifications:

  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills and a passion for helping others.
  • Ability to handle a high volume of calls while maintaining professionalism.
  • Basic computer skills and familiarity with call center software are a plus.
  • Previous customer service experience is preferred but not required.

Why Choose AE Landscape Borders?

  • Competitive compensation package with performance-based incentives.
  • Ongoing training and development opportunities to enhance your skills.
  • High-energy, team-oriented environment.
  • Helping homeowners transform their spaces and improve their lives!
  • Opportunity to be part of a company that is rapidly growing!

#AEREQS

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Location:

  • Fort Wayne, IN 46825 (Preferred)

Shift availability:

  • Day Shift / Night Shift

Work Location: In person

Apply