ZipRecruiter

Log In

1

Home Based Call Center Representative Jobs in Indiana

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

... representatives at local and state levels. Contacts are for the purpose of relaying and giving ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

... representatives at local and state levels. Contacts are for the purpose of relaying and giving ... Call center experience Nice to have 0

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field.

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client : State of IN Type: W2(with all Inclusive) Must complete a 5-day training on health ...

previous pagenext page

Showing results 21-40

All JobsHome Based Call Center Representative JobsHome Based Call Center Representative Jobs in Indiana

Home Based Call Center Representative information

See Indiana salary details

$9

$17

$24

How much do home based call center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for home based call center representative in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by home based call center representatives, and how can they be effectively managed?

Home-based call center representatives often face challenges such as maintaining focus in a home environment, managing time effectively, and dealing with technical issues without immediate in-person support. To manage these, it's important to establish a dedicated, quiet workspace, follow a structured daily schedule, and stay proactive in communicating with your team for technical assistance or workflow updates. Many companies provide training and virtual support resources to help representatives stay connected and productive.

What are the key skills and qualifications needed to thrive as a home based call center representative, and why are they important?

To thrive as a Home Based Call Center Representative, you need excellent verbal communication, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and reliable internet connectivity is typically required. Strong listening skills, patience, and self-motivation help representatives deliver exceptional service while working independently. These skills and qualities are crucial for ensuring customer satisfaction and maintaining productivity in a remote environment.

What does a home based call center representative do?

A Home Based Call Center Representative handles customer service, sales, or support calls from their own home, using a computer and phone. They assist customers by answering questions, resolving issues, processing orders, or providing information about products and services. These representatives typically follow scripts and company guidelines while maintaining a professional and friendly demeanor. The role often requires strong communication skills, the ability to multitask, and proficiency with various software systems.

What is the difference between Home Based Call Center Representative vs Customer Service Agent?

AspectHome Based Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications vary by employer
Work EnvironmentRemote, home-based setting with a computer and phoneTypically office-based, but can be remote depending on the company
Industry UsageCommon in call centers, telecommunication, and customer support industriesUsed across retail, tech, and service industries for customer support roles

While both roles involve assisting customers via phone or online, a Home Based Call Center Representative works remotely from home, focusing on inbound or outbound calls for various companies. A Customer Service Agent may work in a call center or remotely, handling customer inquiries, complaints, and support. The main difference lies in the work setting and sometimes the scope of responsibilities, but both roles require strong communication skills and customer service experience.

What are the most commonly searched types of Call Center Representative jobs in Indiana? The most popular types of Call Center Representative jobs in Indiana are:
Home Based Call Center Representative jobs near you

Call Center Representative

Resource Hub

Indianapolis, IN • On-site

$15.25 - $19/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a winner of multiple awards! Headquartered in Indianapolis, Rehab Medical is looking for driven, positive individuals who are ready to grow with us. Join our team and become part of a company that values your impact and development as much as the lives we improve every day.
As we continue to expand our reach, we're looking to addindividuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team. Whether you're supporting patients, working with teammates, or building your career, every day brings an opportunity to make a meaningful impact.
Why You Should Apply:
  • We offer health, dental, and vision benefits plus HSA incentives
  • 401 (k) match with personal finance seminars and one-on-one assistance
  • Tuition Reimbursement
  • Training and Orientation at our Headquarters in Indianapolis
  • Mentorship Onboarding Program
  • Employee Recognition Program
  • Leadership Development Program
  • Health and well-being initiatives through our Employee Assistance Program
For prompt communication, we encourage applicants to opt into texting during the application process.
Overview:
The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up.
Below are additional key functions and skills for this opportunity:
  • Answer incoming calls and respond to patient inquiries in a timely and professional manner
  • Make outbound calls related to service requests, voicemails, and follow-ups
  • Document and update patient information within internal systems
  • Coordinate with internal teams, including local offices and field representatives
  • Assist with questions related to equipment, services, deliveries, and general support
  • Enter and manage service tickets as needed
  • Communicate clearly regarding service timelines and next steps
  • Maintain compliance with company policies and procedures

Qualifications and Requirements:
  • High school diploma or equivalent
  • Minimum of 2 years of experience in a call center or high-volume customer service environment
  • Strong communication skills, both verbal and written
  • Comfortable working with computers, data entry, and internal systems
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail-oriented with strong organizational skills

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply